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At FutureShop.co.uk, we aim to offer the best level of customer service. To help us deal with your enquiry quickly, please ensure it is addressed to the correct department. |
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Times of Operation |
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Although Futureshop.co.uk is an online retail store, we also offer a sales counter service. It advisable to call us for stock availabilty prior to visiting our store. Customers placing their order online or over the telephone can opt to collect their order in person.
You can place orders online 24 hours a day 7 days a week. Our lines are open from 9.00am to 5.30pm Monday to Friday, excluding bank holidays and public holidays.
For enquires please email: sales@futureshop.co.uk
or telephone 0208 905 1555 (or +44 208 905 1555 if calling from outside the UK).
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Sales |
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For pre-sales advice or to place an order
contact sales on 0208 905 1555 (or +44 208 905 1555 if calling from outside the UK. ). |
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You can also email us at sales@futureshop.co.uk.
(Usual response time is within 24 hours although we normally
respond within an hour during office hours). |
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Customer Services |
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For
all other enquiries and post-sale care, contact Customer
Services on 0208 905 1555 or by email to servicedesk@futureshop.co.uk.
(Usual response time is within 24 hours although we normally
respond within an hour during office hours). |
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Complaints should be addressed to Rebecca
North and emailed to servicedesk@futureshop.co.uk |
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Ordering Problems |
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If you experience difficulty ordering
online, please call 0208 905 1555 to place your order
(Monday to Friday 9.00am to 6.00pm).
If lines are busy or your call is outside office hours,
please leave a message with your name & contact
number and a member of sales team will return your call.
Messages are picked up 24 hours a day. |
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Technical Support |
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Questions regarding the connection or use
of your cable should be sent to techservice@futureshop.co.uk.
(Usual response within 24 hours) or you can call 0208 905 1555 Monday to Friday 9.00am to 5.30pm. |
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Marketing Enquiries |
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marketing@futureshop.co.uk |
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Postal Address, Returns & Customer Collections: |
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Future Shop Ltd. Unit 5, MODA Business Centre (Behind ScrewFix), Stirling Way, Borehamwood. Herts. WD6 2BW. England. UK. |
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Tel: 0208 905 1555. Fax 0208 905 1558
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How to Find Us
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Registered Office |
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Future Shop Ltd. Unit 5, MODA Business Centre, Stirling Way, Borehamwood. England. UK. WD6 2BW |
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SPECIAL OFFERS
