April 2008

You despatched my cables late on Friday 4th April and they arrived 7.30am next morning Saturday 5th April. Service does'nt come any better, it was mind blowing! My thanks to all concerned .

George Betteridge, Alicante, Spain

March 2008

I Just had to write and say how impressed I was with your delivery service. After placing the order yesterday morning the cable arrived at approx. 8.45 this morning. I do hope I am also impressed with the cable to improve our television picture and if so - I am getting carried away with appreciation.

Vera Fowler, Brighton

February 2008

I would like to thank you very much for a professional quick service in delivering my goods. Each order I have made, which is four in total, I have been amazed how quick you have processed and dispatched the orders. For the order above, it was made on Friday and delivered the next day (Saturday). Excellent!!

So to conclude, excellent prices, great speedy service, what more can we ask for as customers.

Keep up the good work, you are stars!!

Mark Ascott, Bracknell, Berkshire

February 2008

I just wanted to say what a pleasure it was dealing with you on the telephone yesterday morning- especially for calling me back with a suggestion for an alternative cable. The cables all arrived first thing this morning, well packaged, and I am delighted. Thank you again.

Simon Monty, London.

February 2008

I am just confirming that I received my order today. I only placed my order on monday 4th Feb. and it arrived wed 6th Feb. which was a great service. The scart terminals i ordered are perfect and give a great picture and sound value for money. I will use you again and recommend you to my friends thanks again a satisfied customer.

Kevin Doyle, Leyland, Lancs

January 2008

I write to express my complete satisfaction at the service you provided in delivering the two scart cables. I placed my order at 2.30pm on 4th January and they were delivered at 10.00am on 5th January, 2008. I was most impressed at the superior quality of manufacture when compared to standard Scart cables. Although the picture quality on my sony Bravia TV was very good the IXOS xht601 scart lead connecting the TV to my SKY+ box enhanced the sharpness and colour range of the picture image. I would certainly use your company again.

Mr. James Taylor, Chester-le-Street.

January 2008

Please pass on my thanks and gratitude to your dispatch department. Late on Tuesday night 02.01.08 I ordered on-line 2 x QED P2120, 1 x IXOS XHT301-150, 1 x QED Qunex P-CV1 (2m) and 1 x QED Qunex HDMI-P (2m) and took advantage of the very attractive free delivery.

I received my order this morning 04.01.08.  All items were very well protected as a result of the excellent packaging. I cannot ask for a better delivery service than the one you have just provided. May I also please comment on the very high standard of your web site.  Very easy to use, well laid out and the item descriptions and information was more than enough for me to make a very informed decision on the above purchase. So top marks 10/10 for the excellent service you have provided and not only will I be using you again in the future, I will also be passing my positive recommendations onto friends and family. Best wishes for the New Year and kindest regards

Mr. D Weir, Northumberland.

December 2007

I ordered two cables from you on Thursday. They were an IXOS XFV04-300 Component Video Cable 3m and an IXOS XHT251-150 Scart to Scart Lead 1.5m. I am most impressed. I have ordered hundreds of items from internet traders before, but never before have I enjoyed such outstanding customer service coupled with great value. The items were very competitively priced, and when I called to order, Adam could not have been more helpful. Thank you.

An internet trader that actually encourages you to call an advisor to discuss their products is most refreshing these days. Also, the cables I purchased arrived very well packaged and unbelievably swiftly considering it was only a couple of days before Christmas. I cannot recommend Futureshop.co.uk highly enough. Buy with confidence from, in my opinion, simply the best British internet traders in existence. Period.

Alan Divers, Polmont, Scotland.

December 2007

I just received my cables! Very quick delivery, incredible, quicker than when I order books or DVD in France or Germany!! I'm really pleased with the service. I recommend Futureshop as the  website is very informative and well designed, easy to use with large product range. They have very professional advisors by phone or by email -   technical information and recommendation available by phone or by mail. Prices are competitive and delivery is incredibly quick (3 days for between order and delivery Luxembourg!). Special thanks to Adam and to the engineer that prepared my cables, I'll test them this evening but the mounting of connectors looks very clean!

Cyril Damestoy- Belgium.

November 2007

I have dealt with hundreds of Internet shops over the years and FutureShop is the best yet! Friendly, helpful and knowledgeable staff, with a genuine passion for what they sell!"

Paul R Moon - Dorchester, Dorset

October 2007

My order has arrived already. The cable is excellent - I look forward to checking out the difference it makes to my setup when I get home tonight :-) I want to thank you for the excellent service I have received. I will definitely use your site again.

Ben Deitch - Caerphilly, Wales

October 2007

I just wanted to say a huge thank you to Adam for his excellent service and advice on Friday. I received my speaker cables yesterday morning although it was 3.50 when I spoke to Adam. Top service and excellent price.

Barry Mainprize, Bridlington.

September 2007

I ordered 2 scart leads yesterday, they arrived today the same as my previous order, many thanks for being so efficient!

Alan Holloway, Stourbridge, West Midlands.

August 2007

I placed an order for two scart leads yesterday at approx 2.30pm and they arrived first thing this morning. Thanks for the great service. (Thanks also to the postal service!)

Martin Lanceley, Chester, Cheshire.

August 2007

My two Ixos Scart Leads arrived today,48 Hours after ordering - thanks for really SPLENDID Service!! The Scart Leads are Brilliant too, as was your price!! My shopping experience with you has been absolutely First Rate.

David Moss, Whitby.

July 2007

Amazing. Excellent web site and fantastic help over the phone. Thank you.

John Thirlwell, Clee St Margaret, Shrops

July 2007

Just wanted to thank you for the excellent service on my order. Delivery in 17 hours - fantastic! I'll be back.

Mike Smith, Burgess Hill, West Sussex

June 2007

I would like to express my sincere thanks to you for all the help you gave over the phone regarding the above order and the with problems I had with my first order. My DVD is now working perfectly through the s-video lead and I cannot thank you enough for the exceptional speedy and prompt delivery - ordered 3-30pm friday and it's delivered 9-00am saturday - absolutely excellent !! Once again many many thanks and trust you will receive the returned lead in a satisfactory condition.

Vic Hubbert, South Woodham Ferrers

June 2007

Thanks for your prompt reply, just to let you know that I ordered the cable I wanted yesterday and it has just arrived. So thanks very much for an excellent service.

Chris Darvell - Guernsey

April 2007

My order arrived safe and sound this morning, thank you for all your help  and also to the speed and efficiency which was second to none. I certainly will use your service again without hesitation.

Reg Cooke - Evesham, Worcestershire

March 2007

Hi, So many people moan and groan these days, well I would like to extend praise to the efficiency of your company. Many Thanks.

Philip Jaques - Mitcham, Surrey

March 2007

I just want to say thank you for such a quick delivery, I ordered the goods on Monday afternoon and they were with me on Tuesday morning. That is very quick and also the cheapest on the Internet that I could find. I will definitely be using you again and recommending your company to anyone who will listen to me.

Andy Casely - Crowborough, East Sussex

March 2007

To All, Thank you for an extremely prompt and faultless service. I only ordered my goods yesterday  lunch time and got them the very next day, standard delivery! If only all website sites were as prompt as yours. I look forward to shopping with you again. Well done and thanks again.

Kevin John - Margate

February 2007

Thanks for your various emails. Above all, thank you for the extremely prompt despatch of my order; placed at around 3pm on Friday, and received here at 930am on Saturday. I couldn't ask for more! Best wishes

Brian M Barber - Worcester

January 2007

I just wanted to say how impressed I was with the service I have received from your company. I telephoned your order line, and spoke to Gary about some scart leads and other cables that I needed for my new television and home cinema set up. Gary was absolutely excellent, he explained exactly what I needed, and he answered all of my questions, then recommended what would be the best cables for me to use, and I ordered the items online, and received them at 10.00am the next day ! I will certainly use your company again very soon. Many thanks for an excellent service"

Justin Purcell Rickmansworth - Herts

January 2007

"Impressive Service, quality of cables and speed of delivery was just great. I am a first time user at this site and found the bi directional cable description easy to read, understand and order, especially as I had already purchase an incorrect one at large retail high street store that did not say, the first cable was not bi directional, Thanks, the cable worked a treat."

Charles Lynch - Greenock, Scotland

December 2006

“Your service has been brilliant, and I will hurry back to you again the next time I am in the market for any electrical item. I placed an order for a HDMI Cable with you late on Friday 24 Nov.  That same evening you emailed acceptance and confirmation of the item details and cost.  During the evening of  Monday 27th you emailed again, stating that the order had been dispatched.  Mid morning of Tues 28th the item arrived.  Hey - that's impressive Service!  Well done.  Many another retailer should sit up and take note of the standards you set and achieve.  You have one more very happy customer, who will sing your praises to all and sundry that I meet.  Keep up the good work, and I look forward to the next time we do business. "

Geoff Kennedy - Salisbury, Wilts

November 2006

“I would just like to say many thanks for the both of my orders, the one I ordered yesterday afternoon arrived at 10 this morning, very very impressed, also many thanks to the very helpful young man I spoke to on the phone yesterday. With the quality of the goods provided and the level of service given I would not hesitate to use you again, also to recommend you to my friends. It's so nice to see in this day and age good old fashioned service still does exist, keep up the good work. Many Thanks

Alan Blackbeard - Twickenham, Middex

November 2006

“Many thanks for the excellent service. Very impressive to be able call up on a Friday lunchtime to order cables and receive them the very next morning (Saturday) safe and well wrapped. Not only that - I got helpful and friendly advice, well mannered and considerate staff (thanks Gary) and great prices.

How do you do it?! I could not have asked for more. I will be back!"

Stephen Hyde - Ayr

October 2006

“ Just wanted to give you some positive feedback, as it's often all too lacking in today's complaining society; i have received my order this morning, and all is exactly as requested. I am very pleased to have received the item so quickly, having only placed the order at 10pm on October 18th , only 36 hours ago. Thanks for the prompt service, I will certainly recommend you to friends. "

Regards

Hamish Breach - Cheltenham, Gloucestershire

October 2006

“ Hi, Just wanted to drop you a quick note regarding a recent order I placed for IXO S XHT601-075 Ingot Scart to Scart Lead 0.75m.

What great leads, I was suffering from ghosting a very poor picture from my Sky Box to my 32" Sony TV. I spoke to FutureShop and was given great advice and suggested to purchase the above lead.

I ordered the leads at 10am on Tuesday and they arrived at 9am the next day. Now that's service!!!! The leads have much such a difference, clear picture and super crisp sound and for a great price too.

Many thanks for your service and advice, top class. I will be back for more leads next pay day. All the best Craig"

Craig Falls - Aberdeen

September 2006

“I'm writing to say *thanks* for the fantastic service that I received from you recently. After having placed an order with you, I realised that I needed to change the custom component cable I had ordered to a custom scart cable. I rang late in the afternoon on the day of my order, so I fully expected to be answered with the usual "can't do anything about it". I spoke to a very polite and helpful young man who took all the details, and said that he would get in touch with the workshop immediately to try to cancel my initial order and change it for the new cable.

Taking into account the fact that it was no fault of yours that I ordered the wrong cable (I had to change the cable as I found out I had a fault in the component outputs on my dvd), the fact that it was a custom cable, pus it was so late in the day to try to get things changed -- I am extremely impressed with your response and the helpfulness that your staff showed.

I would once again like to say thanks for a great service (as well as a great selection of cables). I will definitely use your site again in the future if I need any more cables and will have no hesitation in recommending to you to friends and colleagues. Many thanks"                                      

Richard Thornton - Fareham

September 2006

“ I would just like to congratulate you on your excellent service. I ordered a couple of AV leads at 1.30pm yesterday [06/09] and they arrived this morning [07/09] at 9am. This is without doubt, the most efficient internet shopping experience I've ever encountered. Keep up the good work!"                                                    

Dave Campbell - Preston, Lancs

August 2006

“What can I say. I made my order at two in the afternoon on a Tuesday thinking I might get it on Thursday, but to my amazement, the postman was at my door 7.30 next morning, 17 and a half hours later.

This has got to be the best service I have ever received online and I cant wait to use you again".

Thank you so much

Paul Burkey - Nottingham

July 2006

“Hi FutureShop people,

My first transaction with you was completed yesterday. I would like you to know that your excellent service is very much appreciated. I received my Profigold HDMI cable within 48 hours of my online order. The whole process of registering an account with you was smooth and problem free, and the confirmation and information emails ensured I knew exactly what was going on.

Thank you for a fast, efficient and reliable service, and very keen pricing for both goods and postage. I will certainly visit FutureShop first in the future.

Best regards

Brian Rowe - Haslington, Cheshire

July 2006

“ Just a quick note to say thanks for the cable and how very impressed I am with your service.  I only ordered it on the web yesterday afternoon and I received it this morning in the post.  Fantastic service.  Better than any other order I have made on the web so far! I shall be back!"

Kind regards.

David Remmer - Newdigate, Surrey

June 2006

“You've just restored my faith in Internet shopping. After having to chase up orders from other companies and dealing with some real idiots over the past few weeks, it's refreshing to have placed an order with yourself and then to have received it within 24 hours. Not only that, the order is correct and the price was pretty good too.

Thank you very much. I'll be shopping with you again.

Steve Rank - Feltham, Middex

June 2006

“I placed my order at 3 o'clock and my leads were with me the very next morning, even though I chose the standard delivery which quotes a few days. When I was trying to connect my system up I discovered the advice I'd been given by another company was totally incorrect and I was left having to use my old cheapy leads.

I then did what I should've done in the first place and phoned your customer service number. The person I spoke to understood my setup immediately and managed to find an alternative way of linking everything up that actually makes for a tidier installation and didn't require me to buy anything else - in fact I had a lead spare!

Top marks for customer service and many thanks to Adam for his help, a real credit to your company.

Dan Barrett- Hemel Hempstead, Herts

May 2006

“A word of thanks for all your help with selecting the best cable for the connection of my Denon 1920 DVD and Panasonic AE900E projector.

Although an Audiophile of some vintage, I was in the dark with various connection types, standards and features in today's audiovisual world. Your technical knowledge was A1, detailed and knowing all the wrinkles. You were able to answer all my questions, which were always detailed. You handled the whole matter in a professional and friendly way.

It's rare to come across this level of expertise and service in this industry. I cannot recommend your operation highly enough. I have now spent more on cables than on equipment but knew this would bring benefits from my previous experience in the audio world.

Peter R Allamby - Sheffield

May 2006

“Just a quick note to express my appreciation at the excellent service I have just received from your company.

Being a bit "green" when it comes to AV set-up and cabling, I rang futureshop yesterday hoping not just to buy some new interconnects, but also hopefully to get some advice on which cable to buy, and how to get the best out of my new Panasonic plasma TV. The guy I spoke to (Adam) was very knowledgeable (and patient!), and spent plenty of time explaining the various options. He didn't try to sell me anything other than the best cable for the job, even though more expensive alternatives were available.

The cable (IXOS XHV704-100 component video; a snip @ £33.69) arrived this morning, less than 24 hours after I made the phone call, and boy, does it make a difference! DVD pictures now look almost "high-definition" in comparison to my old SCART connector, with much better colour separation and clarity.

I would happily recommend Future Shop to anybody. Thanks again,

STUART HALL (Beverley, East Yorkshire)

April 2006

“A quick and well-deserved thank you for the superb service I experienced with my recent dealing with Futureshop. The friendliness, the great knowledge & advice offered, the items being received the next day...all was exceptional."

Well Done

Paul Hadley. Birmingham

April 2006

“What a company! Amazing service. We only ordered yesterday afternoon and the postman knocked on the door with the morning's post and your package. I have dealt with many firms over the internet, some very good, some good, some average. You guys absolutely top the list! I would have no hesitation whatsoever in recommending you. We will be back!"

Regards

Denise Bissett. Southport, Merseyside

March 2006

“I really must put on record my gratitude for the assistance given to me by your Technical guy, Adam, in overcoming a Picture Quality problem I was having on my new Sharp 32" LCD. This guy really does know his stuff, and he spells it out in simple terms for the uninitiated. I can honestly say that I have not received a better service from a company for eons.

There was a small problem over the supply of one lead (My mistake), but having phoned him immediately (PM), I received the correct replacement next day. Fantastic. As for Picture Quality and Sound, nothing more to say than "Thanks a Bundle". Long may you all prosper at Future Shop. I would recommend to any person requiring assistance in determining the right lead/connector for the job, then contact Adam. You can't go wrong."

Graham Long. Cowes, Isle of Wight.

February 2006

“Yesterday morning I was wondering how to improve my tv picture when, via Google I came across your website. Now that was lucky!! I did not realise there were so many scart leads available, so I gave you a ring. I spoke to Adam and it was so nice to speak to someone who knew what he was talking about and had time to listen to my problem. It was also nice not to be talked into buying the most expensive item, but the scart lead that best suited my requirements.

That all happened at approx. 2.30pm yesterday. By 2.30pm today they had been delivered and installed. I now have a much improved picture and I'm sure the sound is better too. Thank you so much. I would certainly recommend that service to anyone."

Brian Ryland. Gloucester.

February 2006

“Just wanted to say absolutely fantastic service. I ordered the above yesterday morning arrived today standard delivery. A great service top notch will definitely use your company again. Why go to local retail park and get messed about by idiots when you can get the product described next day from yourselves."

John Davies. Liverpool.

January 2006

“Wanted to drop a note to thank Adam for all his advice and help in the last week or so.

I had absolutely no idea when buying a plasma TV what was involved in terms of cables and how important it is to get the right ones so's not to be disappointed with the end result. Lets face it if you are spending a couple of grand on a tv, what's a couple of hundred more on some decent cables.

Adam received at least 3 calls from me asking for advice and spent a lot of time going through the options available, not necessarily trying to sell me the most expensive, but trying to make sure I got what I needed at a price that I could afford.

So thanks Adam. The cables turned up yesterday as promised and I have already set up the scart on the Plasma and am very happy. If the other cables perform to that standard I will be more than happy.

Great service, great prices (and believe me I did do a lot of research) and great delivery. Have already started speaking to my brother (who also wants a plasma) about your service etc. and will of course recommend he uses you when it comes to his turn to shell out for one. Thanks again."

Mike Young. Christchurch, Dorset

January 2006

“Having ordered a cable from you yesterday afternoon and had it arrive this morning, I would like to congratulate you on your customer service. I am impressed with your efficiency and your prices, and I expect I shall use you again. If only other online retailers were as impressive.

Keep up the good work.”

Paul Hedley. Gloucester

December 2005

“I just wanted to thank you for the brilliant customer service I received, and for quickly sorting my problem. It is really nice to see that there are smaller companies out there that would knock the major companies off their pedestals! If only they were given the chance eh!

Adam, once again I thank you personally, you really made my day! Wishing you all the best, a Merry Christmas and a prosperous new year.”

Tahir Rajah. Croyden, Surrey

December 2005

“Placed the above order yesterday, and did not specify next day delivery, arrived this morning! Great work, keep it up and very many thanks to you all”

Gareth Williams. Buckinghamshire

August 2005

“Thank you for the excellent service and fast delivery!”

William O'Connell. Lixnall, Ireland

August 2005

“Would you please tell Adam thanks for the advice on the phone and the excellent delivery .I received the rca cable before 9am this morning”.

Duncan McCheyne. North Shields

May 2005

“I have just received my order and I am very pleased .the picture quality on my plasma is so much better the delivery time was excellent and very fast .I will definitely be ordering more products from futureshop. I’m well pleased”

James Taphouse. Bracknall, Berks

May 2005

“Let me thank you for the superb level of service you provide. I ordered my cables yesterday and they arrive by Special Delivery Today, so thanks again.“

Tony Jefford. North Shoebury, Essex