Future Shop pride themselves in giving their customers a superb standard of service. We receive a great number of unsolicited testimonials from customers. With many Internet companies it is usually only the dissatisfied customers who put "pen to paper". Future Shop is a happy exception to this rule receiving a constant flow of positive feedback from customers.
The following are a selection of recent emails received from customers.
5 December 2023
Thank you for the excellent service. I ordered it yesterday afternoon and received it this morning.
I would thoroughly recommend it.
5 December 2023
A word of thanks.
After your advice, I ordered a Bluestream ARC11 box and a Chord cable from yourselves on Friday.
Arrived Saturday morning. A piece of cake to install, and it worked perfectly the first time. Happiness.
Great service all around, and no hesitation in recommending Futureshop.
21 August 2023
Dear Future Shop,
Just a quick email to thank you for your outstanding service and help with my return.
You guys are the greatest, and I am extremely happy to recommend your services to friends and colleagues.
Well done! And thank you once again.
28 April 2023
I have been a customer for a number of years, and I ALWAYS receive first-class support from whoever I deal with. I find the people are very well-schooled in the products they sell and offer first-class advice.
Being an audiophile, I am very particular about improving my system, and FUTURE SHOP have never ever disappointed me.
Thank you, guys - you are the VERY BEST!"
12 April 2023
Brilliant customer service including helping me to select the right product with help via WhatsApp.
20 March 2023
Once again a super smooth transaction with fast delivery. The speaker cables are great.
Thank you again.
1 December 2022
Thank you for sorting out the refund. I am very impressed with your company’s customer service. Also, the advice you offered regarding a replacement cable was excellent.
The Audio Quest cable is superb and has vastly improved the audio quality through my headphones.
22 November 2022
Hello Geoff, I received the cables yesterday. Thanks for your amazing service.
27 July 2022
A quick and sincere thanks to Mark for shipping this cable out late on Friday. I received it Saturday, and I could enjoy my Chords M Scaler for the rest of the weekend.
1 July 2022
Just wanted to say a quick thanks to Mark for getting back to me super quickly today and for his total professionalism. Unfortunately, it’s getting rare to get this good service. Order placed, and looking forward to getting my Atacama rack :)
Have a top weekend