Future Shop pride themselves in giving their customers a superb standard of service. We receive a great number of unsolicited testimonials from customers. With many Internet companies it is usually only the dissatisfied customers who put "pen to paper". Future Shop is a happy exception to this rule receiving a constant flow of positive feedback from customers.
The following are a selection of recent emails received from customers.
8 April 2021
Excellent customer service and in fact, next day or day later delivery.
Thank you Futureshop and thank you iFi products. I never want to be a Hi-Fi journalist or writer because, be warned, when music gets to sound this good, it becomes like crack or fentanyl and you just cannot get enough. When would you have time to pick up a pen.
17 February 2021
Hello Gary, I will be giving my review on Future shop but I just wanted to say a big personal thank you for recommending the Atlas and PS Audio Power cables and the Atlas extender.
They have truly transformed my system beyond anything I could have hoped or wished for, it is truly amazing that power cables can make such a difference. So much so, I will be soon ordering two more Atlas EOS 4DD cables for my powered speakers.
Kind regards, Darren.
12 February 2021
Hi Adam, great thanks for your excellent customer service, great communication and very good product knowledge. If only all companies were as easy to deal.
8 February 2021
After some time enjoying the cables you recommended, I would like to thank you for your advice.
The good quality of the cable together with the bi-wire configuration achieves a clearly audible improvement.
This improvement is spectacular in all terms, detail, situation on space, harmonics, even the bass is firmer and more concise.
With Best Regards
19 January 2021
Thank you very much for your excellent customer service and patience throughout the process. Both Adam Senior and Glyn deserve the highest praise. You went above and beyond the call of duty.
It was a pleasure to do business with you and I will definitely be back.
12 December 2020
I recently bought some speaker cables from you and am absolutely delighted with them and with the service I received from you
1 January 2019
Thank you very much for all of your
assistance ! Definitely some of the best client service I have ever had. I
look forward to receiving my order ! Kind regards,
1 November 2018
Just want say thank you for your good
quality professional service and having a quick delivery service. Totally
pleased with the product and service. With thanks,
1 August 2018
Just want to thank you for the exemplary
service time and time again. If only all retailers were as good as you.
1 July 2018
Just to let you know I did get the order
– very happy with the bits I have used – haven’t tried
out the bi-wire cables yet but aiming to do so next month. Not great at
doing the on-line endorsements but am a very happy and satisfied customer.
Also it arrived in the UAE very quickly which was handy.