Customer Comments
Future Shop pride themselves in giving their customers a superb standard of service. We receive a great number of unsolicited testimonials from customers. With many Internet companies it is usually only the dissatisfied customers who put "pen to paper". Future Shop is a happy exception to this rule receiving a constant flow of positive feedback from customers.
The following are a selection of recent emails received from customers.
8 April 2021Excellent customer service and in fact, next day or day later delivery. Thank you Futureshop and thank you iFi products. I never want to be a Hi-Fi journalist or writer because, be warned, when music gets to sound this good, it becomes like crack or fentanyl and you just cannot get enough. When would you have time to pick up a pen.
17 February 2021Hello Gary, I will be giving my review on Future shop but I just wanted to say a big personal thank you for recommending the Atlas and PS Audio Power cables and the Atlas extender. They have truly transformed my system beyond anything I could have hoped or wished for, it is truly amazing that power cables can make such a difference. So much so, I will be soon ordering two more Atlas EOS 4DD cables for my powered speakers. Kind regards, Darren.
12 February 2021Hi Adam, great thanks for your excellent customer service, great communication and very good product knowledge. If only all companies were as easy to deal.
8 February 2021After some time enjoying the cables you recommended, I would like to thank you for your advice. The good quality of the cable together with the bi-wire configuration achieves a clearly audible improvement. This improvement is spectacular in all terms, detail, situation on space, harmonics, even the bass is firmer and more concise. With Best Regards Narcís
19 January 2021Thank you very much for your excellent customer service and patience throughout the process. Both Adam Senior and Glyn deserve the highest praise. You went above and beyond the call of duty. It was a pleasure to do business with you and I will definitely be back.
12 December 2020I recently bought some speaker cables from you and am absolutely delighted with them and with the service I received from you
1 January 2019Thank you very much for all of your assistance ! Definitely some of the best client service I have ever had. I look forward to receiving my order ! Kind regards,
1 November 2018Just want say thank you for your good quality professional service and having a quick delivery service. Totally pleased with the product and service. With thanks,
1 August 2018Just want to thank you for the exemplary service time and time again. If only all retailers were as good as you. Many thanks
1 July 2018Just to let you know I did get the order – very happy with the bits I have used – haven’t tried out the bi-wire cables yet but aiming to do so next month. Not great at doing the on-line endorsements but am a very happy and satisfied customer. Also it arrived in the UAE very quickly which was handy.