60 Days to Decide. No Risk.
We’re so confident in our cables that we give you 60 days to make sure they’re right for your system. Applies to most cables — some higher-end and factory-terminated cables are excluded (clearly marked). If your cable is eligible and doesn’t perform to your satisfaction, return it for a full refund — no quibbling.
Return most cables within 60 days for a full refund. Some higher-end or factory-terminated cables are excluded — check the product page for eligibility.
The standard 14-day window isn’t enough for a fair cable assessment — you need to hear it after burn-in. Our 60-day guarantee covers the full period. A cable needs time to burn in, and your ears need time to evaluate it properly in your system. The standard 14-day return window isn’t enough for a fair assessment. Our 60-day guarantee applies to most cables we sell — covering the full burn-in period and beyond. Some higher-end or factory-terminated cables are excluded; these are clearly identified on the product page. If after all that time the cable still isn’t right for you, we’ll take it back.
How Our Guarantee Compares
How It WorksHow to Use the Guarantee
Buy Your Cable
60 days starts from date of delivery. Purchase any cable from Future Shop. The 60-day guarantee starts from the date of delivery.
Live With It
Let it burn in, listen critically, take your time. Let it burn in and settle in your system. Listen critically. Compare it to what you had before. Take your time — you have 60 days.
Contact Us If Needed
We’ll arrange a return — no difficult questions, no hassle. Not happy? Contact our team by phone or email. We’ll arrange a return — no difficult questions, no hassle.
Full Terms & Conditions
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Guarantee FAQs
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Shop with Confidence 4.95 Stars from 20,000+ Verified Customers
Not sure which cable is right? Call us first — advice is free. Our guarantee is as strong as our reviews. If you’re not sure which cable is right, call us first — advice is free, and we’d rather help you choose correctly than process a return.