• 60 Days Money Back on Cables
  • FREE Cable Burn-In
  • FREE UK Delivery on Orders Over £99
  • FREE Expert Advice
  • More

For Expert Advice Call us: 0800 772 3688 / 0208 905 1555 or Email us: sales@futureshop.co.uk

Shipping and returns

We hope you love shopping with Future Shop. Here are our shipping and returns policies to help make sure we meet your expectations.

Delivery Options

  • Orders placed BEFORE 4.30pm are usually dispatched the SAME day
  • Free UK Delivery on orders over £99
  • Guaranteed Next Day Delivery
  • We dispatch 5 days a week Monday - Friday
  • Standard Delivery by FIRST CLASS post (under 2KG)
  • World Wide Express Shipping

We ship orders to all destinations around the world including the following:

Austria

Australia

Brazil

Belgium

Canada

China

Cyprus

Denmark

Finland

France

Germany

Gibraltar

Greece

Hong Kong

Hungary

Iceland

Indonesia

Ireland

Italy

Japan

Luxembourg

Malta

Malayasia

Netherlands

Norway

New Zealand

Poland

Portugal

Russia

Saudi Arabia

Singapore

South Africa

Spain (inc. Canary Islands)

Sweden

Switzerland

Taiwan

Thailand

Turkey

Ukraine

United Arab Emirates

United Kingdom

United States of America

1. Delivery

1.1. We use Royal Mail 1st Class services for our Standard Delivery.

Orders received before 4.30pm Monday to Friday are usually dispatched the same day by FIRST CLASS post (unless premium postal or timed courier services are selected), subject to stock availability. This does not apply to custom-length cables and speaker cables as these require a longer timescale to terminate. This also excludes all cables selected for the burn-in service. Please note, we do not process orders on national holidays in the UK. Over 98% of our orders are delivered the next working day including Saturdays.

Standard delivery is usually within 2 working days, although 98% of all orders are delivered the next working day including Saturdays . In extreme cases, such as delivery to the Highlands and Islands, this may take 3 days.

All items are fully insured and come with an invoice from Future Shop. We use the Royal Mail for delivery of small packages and DPD or Interlink Express for items that weigh over 2KG. Items over 2KG are fully insured and will usually be delivered within 48 hours of placing your order subject to stock availability. For International orders, we use FedEx or DHL services where customers have selected this option.