About Future Shop
FutureShop.co.uk. The Winning Formula.
Future Shop is an award-winning and highly successful independent UK based company with over 300,000 customers worldwide. We have a real passion for Hi-Fi and Home Cinema cables as well as AV Connectivity solutions. Future Shop is one of the largest UK & European dealers for many of the most well-known and prestigious brands.
With almost 4,000 sq. feet of warehousing and offices, we stock the widest range of award winning Hi-Fi Cable, Home Cinema cable brands and AV Connectivity Solutions under one roof. This means we can usually promise to ship many of your cables the same day with options for guaranteed next day UK delivery.
At Future Shop we take pride in our outstanding customer service and expert technical advice. We offer a money-back guarantee on all cables purchased from Future Shop (exclusions apply). If you are less than happy with the performance of any of the products you have purchased from us, then simply return them to us for an exchange or a refund within 60 days (excludes special order items and some speaker cables). We want each and every customer to have a positive purchasing experience with Future Shop and we hope that they recommend us to friends, colleagues and family.
Our Industry-leading technical advisors and customer service executives will help customers to navigate through the plethora of cable products available to ensure they choose the right product at the right price for their individual needs. Our unique next day delivery and courier options ensure our customers receive their order in time for the installation to take place.
If standard length cables do not suit your needs, we also offer custom-length Hi-Fi and AV cable service made specifically for your requirements. Our highly experienced engineers' custom-make cables to the highest standards. They have been trained to do this by the cable manufacturers and only use genuine materials as well as production techniques. All cables are tested for quality assurance and can be "burned in" upon request before shipping.
So talk in person to one of our highly experienced technical experts on the phone. Our team will consider the equipment you have, your future plans and the distances between your equipment before recommending a tailored connectivity solution for you. You can order items on the phone or on-line and then collect them from our reception during working hours.
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Customer Comments
8 April 2021Excellent customer service and in fact, next day or day later delivery. Thank you Futureshop and thank you iFi products. I never want to be a Hi-Fi journalist or writer because, be warned, when music gets to sound this good, it becomes like crack or fentanyl and you just cannot get enough. When would you have time to pick up a pen.
17 February 2021Hello Gary, I will be giving my review on Future shop but I just wanted to say a big personal thank you for recommending the Atlas and PS Audio Power cables and the Atlas extender. They have truly transformed my system beyond anything I could have hoped or wished for, it is truly amazing that power cables can make such a difference. So much so, I will be soon ordering two more Atlas EOS 4DD cables for my powered speakers. Kind regards, Darren.
12 February 2021Hi Adam, great thanks for your excellent customer service, great communication and very good product knowledge. If only all companies were as easy to deal.
8 February 2021After some time enjoying the cables you recommended, I would like to thank you for your advice. The good quality of the cable together with the bi-wire configuration achieves a clearly audible improvement. This improvement is spectacular in all terms, detail, situation on space, harmonics, even the bass is firmer and more concise. With Best Regards Narcís
19 January 2021Thank you very much for your excellent customer service and patience throughout the process. Both Adam Senior and Glyn deserve the highest praise. You went above and beyond the call of duty. It was a pleasure to do business with you and I will definitely be back.
12 December 2020I recently bought some speaker cables from you and am absolutely delighted with them and with the service I received from you
1 January 2019Thank you very much for all of your assistance ! Definitely some of the best client service I have ever had. I look forward to receiving my order ! Kind regards,
1 November 2018Just want say thank you for your good quality professional service and having a quick delivery service. Totally pleased with the product and service. With thanks,
1 August 2018Just want to thank you for the exemplary service time and time again. If only all retailers were as good as you. Many thanks
1 July 2018Just to let you know I did get the order – very happy with the bits I have used – haven’t tried out the bi-wire cables yet but aiming to do so next month. Not great at doing the on-line endorsements but am a very happy and satisfied customer. Also it arrived in the UAE very quickly which was handy.
