Brand Questions
Are Vogel’s mounts child-safe and secure?
Yes. Safety is a top priority, Vogel’s mounts undergo rigorous testing to prevent accidental falls, ensuring your TV remains secure even in busy family environments.
Can Vogel’s wall mounts be reused if I change my TV?
Often, yes. If your new TV has the same VESA mounting pattern and falls within the weight range, you can continue using your existing Vogel’s bracket.
What makes PS Audio different from other hi-fi brands?
PS Audio stands out for its innovative approach to both digital and analogue playback. From mains regenerators that supply clean power to award-winning DACs and amplifiers, the brand is dedicated to unlocking every detail in your music. Their products are widely used by both music lovers and professionals, making PS Audio a trusted name in high-end audio.
How does a PS Audio mains regenerator compare to a power conditioner?
Unlike traditional power conditioners that only filter noise, PS Audio mains regenerators rebuild the AC waveform entirely. This gives your system a supply of clean, consistent power, free from voltage dips or distortion, resulting in improved dynamics and detail.
Which PS Audio DAC is best for high-resolution audio?
The DirectStream DAC range is PS Audio’s flagship solution for digital playback. Using FPGA-based architecture, it converts all inputs to high-resolution DSD, ensuring exceptional accuracy and a smooth, musical sound. It’s ideal for those wanting to experience hi-res streaming or digital libraries at their full potential.
Where are PS Audio products made?
PS Audio designs and builds the majority of its products in Boulder, Colorado, USA. This ensures tight quality control, reliable performance, and the distinctive PS Audio sound that has been celebrated worldwide since 1973.
Do PS Audio regenerators save energy?
While mains regenerators rebuild power for better sound quality, they are designed with efficiency in mind. They typically consume only a small percentage above the connected load, making them a practical choice for daily listening.
What is the PS Audio Stellar Power Plant 3 best suited for?
The Stellar Power Plant 3 is ideal for smaller systems or dedicated front-end components such as DACs, preamps, and streamers. It provides the same clean regenerated power found in larger models but in a more compact and affordable form.
What makes Nordost cables different from other hi-fi brands?
Nordost stands out for its low-mass cable designs and unique geometry that prioritise signal speed and consistency. By controlling impedance and reducing unwanted noise, Nordost cables deliver a natural, detailed presentation that brings you closer to the original performance. All products are designed, engineered, and assembled in the USA for guaranteed quality.
Do Nordost cable directional arrows really matter?
Yes. Nordost cables are marked with arrows to show the intended direction of signal flow. This ensures the shielding and conductor geometry work as designed, reducing noise and improving overall performance. While the cables will function either way, following the arrows guarantees you hear the system at its best, with greater clarity and balance across the frequency range.
Can Nordost cables reduce buzz, hum or electrical interference?
Nordost cables are engineered to minimise electromagnetic interference (EMI) and radio frequency interference (RFI), both of which can cause unwanted buzz or hum. Their low-capacitance designs and precise impedance matching help preserve the signal while rejecting noise. Many customers find that upgrading to Nordost interconnects and power cords significantly lowers background noise, resulting in a blacker, more natural soundstage.
How long does Nordost cables' break-in / burn-in take?
Nordost cables benefit from a run-in period of roughly 100–200 hours. During this time, the dielectric materials stabilise and conductors settle, which leads to smoother treble, tighter bass, and more coherent timing. Future Shop offers a complimentary burn-in service on selected Nordost models, so you can enjoy their full potential as soon as they’re installed.
What materials do Nordost cables use?
Nordost uses high-purity, silver-plated oxygen-free copper (OFC) conductors throughout its ranges. This combination offers the conductivity of copper with the added speed and detail of silver. Advanced insulation materials such as FEP (fluorinated ethylene propylene) are used for low dielectric effect and consistent performance. These materials, combined with Nordost’s proprietary construction techniques, ensure accuracy, speed, and long-term reliability.
Can I mix different Nordost ranges in my system?
Yes, Nordost cables from different ranges can be used together, and many customers choose to upgrade gradually. However, keeping interconnects and speaker cables within the same family is recommended for the most coherent sonic balance. For example, pairing Blue Heaven interconnects with Red Dawn speaker cables works well, but moving to an all-Heimdall 2 setup can unlock even more synergy. Future Shop can advise on upgrade paths that match your system and budget.
What makes Hana cartridges different from other brands?
Hana cartridges are hand-assembled in Japan by Excel Sound Corporation, a company with decades of experience in cartridge design. They balance natural musicality with high resolution, offering audiophile performance at a more accessible price than many competitors. The result is a cartridge range praised for delivering engaging, detailed sound without excessive harshness.
What are the differences between Hana EL, SL, SH, MH, Umami cartridges?
The EL/EM series tends to deliver warm tone and smoothness, the SL/SM are more detailed with greater resolution, SH/MH step up in refinement and micro-line stylus design, and the Umami series are flagship level with top-end clarity, dynamics, and build. If you tell us your turntable and budget, we can suggest which Hana series might best suit you.
How many hours of break-in does a Hana cartridge need to reach its true sound?
Most Hana cartridges need around 30-50 hours of break-in. During that time, the suspension relaxes, the sound opens up, imaging improves, and lows and highs become more balanced. Casual listening during this period is fine, but reserve critical listening for after the break-in window.
What tracking force and azimuth settings are best for Hana cartridges?
Hana suggests tracking force for each model (often around ~2.0g, plus/minus tolerances). Using a good digital stylus gauge helps. Azimuth needs to be set so the stylus is perfectly square to the record groove, mis-alignment causes channel imbalance and imaging issues. If your tonearm allows adjustment, it’s worth fine-tuning by eye or test record.
How long will a Hana cartridge last?
With proper care and regular record cleaning, Hana cartridges typically provide between 500–1,000 hours of playback before stylus wear begins to affect performance. Factors such as tracking force, record condition, and system setup can influence lifespan. Replacing your cartridge or retipping at the right time ensures your records remain in excellent condition.
Which Pro-Ject cartridge is best for my turntable?
Pro-Ject offers a wide range of cartridges to suit different budgets and systems. Entry-level options like the Pro-Ject Pick it S2 provide excellent sound for new vinyl enthusiasts, while higher-end models such as the Pick it PRO deliver greater detail and dynamics. The best choice depends on your turntable, amplifier, and listening preferences. At Future Shop, our team can help match the right cartridge to your setup.
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