AudioQuest DragonFly Copper USB DAC
Usage Guide
Amplifier
Computers
DAC
Mobile
Headphones
Connection Guide
USB Type A
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Item code: DragonFly Copper
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SPEAKER CABLES:
A quantity of 2 means you will receive a pair of speaker cables e.g. for your front left and front right speakers. By entering a quantity of 1, you will get a cable for a single speaker e.g. centre speaker and this option also enables you to vary the length (and termination) of your cable for each speaker.
OTHER CABLES:
A quantity of 1 means you will receive a single cable in the case of aerial, satellite, subwoofer, digital coaxial & optical cables and a pair of cables in the case of 2 rca to 2 rca analogue audio cables.
NON-CABLE PRODUCTS:
A quantity of 1 means you will receive 1 of the specified products.
Order before 4pm (Mon–Fri) for same-day dispatch
AudioQuest DragonFly Copper USB DAC
The AudioQuest DragonFly Copper is a portable USB DAC, preamplifier, and headphone amplifier that bypasses the audio circuitry in laptops, computers, and smartphones, replacing it with something considerably more capable. At its core is a 32-bit ESS Sabre DAC chip, carefully optimised by DragonFly designer Gordon Rankin to reduce distortion to a level meaningfully below that of previous models in the range. The result is cleaner, more natural audio delivered to headphones, powered speakers, or a full audio system, whether the source file is a compressed MP3 or a high-resolution recording.
Compared to earlier DragonFly models, Copper delivers twice the output power while drawing approximately 25% less current, making it the most powerful and efficient DAC AudioQuest has produced in the range. The copper-plated case is not simply a finish choice; it draws directly from the RF-draining barrel design used in AudioQuest's Mythical Creatures interconnect cables, actively aiding the drainage of RF noise away from the circuitry. Volume is controlled through the connected device, and the DragonFly emblem changes colour to indicate both playback status and the sampling rate of the file being played, from 44.1kHz through to 96kHz.
Setup requires no additional drivers, meeting all USB Audio Class standards out of the box, and compatibility covers Apple and Windows computers alongside iOS and Android devices. A DragonTail USB-A to USB-C adaptor is included, making it straightforward to connect to modern laptops and smartphones without a separate adaptor. It is a compact, genuinely high-performing source upgrade that brings a meaningful improvement to headphone listening from any device it is connected to.
What AudioQuest say about the DragonFly Copper USB DAC
AudioQuest DragonFly Copper, the latest and most sophisticated member of the award-winning DragonFly franchise, is a portable USB DAC (digital-to-analog converter), preamplifier, and headphone amplifier that bypasses the audio circuitry in laptops, computers, and smartphones to deliver cleaner, clearer, more naturally beautiful music to headphones, powered speakers, or complete audio systems. Featuring a highly efficient 32-bit ESS Sabre DAC chip, a copper-plated RF-draining case, and twice the output power of any previous DragonFly, Copper delivers class-leading performance matched by physical and sonic beauty.
Long Live DragonFly
Since its introduction in 2012, the award-winning AudioQuest DragonFly DAC-preamp-headphone amp has received enthusiastic recommendations from the New York Times, Rolling Stone, and Men's Health while earning glowing praise from the world’s leading hi-fi publications. With more than 300,000 DragonFlys sold worldwide, our little critter has proven capable of disarming even the most rigid audio skeptic.
DragonFly Today
Like all AudioQuest products, the award-winning DragonFly has benefited from gradual refinements made possible by better parts, better materials, and AudioQuest's own insatiable desire for better sound.
DragonFly Copper maintains everything that made its predecessors such a success:
Beautiful sound from all audio files: MP3 to Hi-Res
Compatible with Apple® and Windows® PCs, iOS and Android devices
Drives Headphones; Feeds Preamps, Amps, and Powered Speakers
Phone, tablet, or computer controls the output level
Meets all USB Audio Class (UAC) standards; requires no additional drivers
Dragonfly emblem changes color to indicate playback status and the sampling rate of the file being played: red (standby), green (44.1kHz), blue (48kHz), yellow (88.2kHz), light blue (96kHz).
Compared to previous DragonFlys, Copper offers:
2x greater output power
25% lower current draw
High-conductivity copper-plated case for improved RF-noise drainage
Power, Efficiency, Beauty
AudioQuest's careful selection of a new 32-bit ESS Sabre DAC/headphone amp allowed for the implementation of a slightly smaller processor than the one employed in previous designs. In turn, power consumption was reduced by about 25% while significantly improving overall supply-chain efficiency. AudioQuest was able to do more with less.
DragonFly designer Gordon Rankin then did what he does best: He optimized the new DragonFly parts for ultimate performance, reducing distortion to a level significantly below that of previous models.
Drawing 25% less current and delivering two times as much output power as any previous DragonFly, Copper is the most powerful and efficient DAC AudioQuest has ever produced. Its new copper case, informed and inspired by the RF-draining barrels of AudioQuest's Mythical Creatures interconnects, isn’t merely gorgeous, but, like every other aspect of the DAC’s design, has been implemented for improved performance.
We believe AudioQuest DragonFly Copper faithfully carries forward the esteemed legacy of the DragonFly family, and we hope it introduces many more listeners to the immersive, emotionally compelling musical experience that hundreds of thousands of DragonFly owners have already enjoyed.
- Beautiful sound from all music files: MP3 to Hi-Res
- Compatible with Apple® and Windows® PCs, iOS and Android devices
- Drives Headphones; Feeds Preamps, Amps, and Powered Speakers
- Phone, tablet, or computer controls the output level
- Meets all USB Audio Class (UAC) standards; requires no additional drivers
- Dragonfly emblem changes color to indicate playback status and the sampling rate of the file being played: red (standby), green (44.1kHz), blue (48kHz), yellow (88.2kHz), light blue (96kHz).
- Includes form-fitting DragonTail USB-A to USB-C adaptor
Specifications
General
- Type: USB DAC, Preamplifier and Headphone Amplifier
- DAC: 32-bit ESS Sabre
- Series: DragonFly
- Finish: Copper-plated RF-draining case
- Warranty: 1 year limited
Compatibility
- Desktop: Windows, Apple, Linux (no technical support provided)
- Mobile: Apple iOS, Android
- USB Standard: USB Audio Class (UAC) compliant, no additional drivers required
Playback
- Supported Formats: MP3 to Hi-Res
- Supported Sample Rates: 44.1kHz, 48kHz, 88.2kHz, 96kHz
- Status Indicator: LED DragonFly emblem changes colour by sample rate
- Red: Standby
- Green: 44.1kHz
- Blue: 48kHz
- Yellow: 88.2kHz
- Light Blue: 96kHz
- Volume Control: Controlled via connected device
Applications
- Laptop and desktop computers
- Phones and tablets
- Wired headphones
- Car audio
In the Box
- AudioQuest DragonFly Copper USB DAC
- DragonTail USB-A to USB-C adaptor
- Quick-Start Guide
About AudioQuest
Since 1980, AudioQuest, headquartered in Irvine, California, has been a leading developer, manufacturer, and distributor of high-performance audio/video products and custom-install solutions. Although best known for our comprehensive range of analog, digital, and AC power cables, our portfolio has expanded to a diverse assortment of products, including the multi award-winning DragonFly DACs, Niagara and PowerQuest power products.
Our ultimate goal is the same today as was from the start: Do No Harm! By this we mean that all cables and components, to the extent that is technologically feasible, should get out of the music’s way by inducing the least amount of noise and distortion.
About AudioQuest
Californian cable maker covering analogue, digital, speaker and power cables, with patented conductor and dielectric designs.
AudioQuest is based in Irvine, California, and makes cables for nearly every connection in a system: analogue interconnects, USB, HDMI and Ethernet, speaker cables and AC power cables. Its designs come back to four ideas: solid conductors, directionality, noise dissipation and the quality of the metal.
Read more about AudioQuest Show less
Conductor and metal choices come first
Solid conductors and metal quality are two of the ideas AudioQuest returns to across its range. HyperLitz, a conductor construction patented in 1988, is another. Directionality, the principle that a cable is built to carry signal in one direction, is the fourth.
Noise is treated as a separate design problem
AudioQuest lists its noise-dissipation technologies as ZERO-Tech, RF/ND-Tech and the Dielectric-Bias System, which was patented in 2004. They are applied alongside the conductor work rather than in place of it, and which ones a cable carries depends on the model and its price.
One brand across the whole system
AudioQuest also makes AC power cables, Niagara and PowerQuest power conditioners and DragonFly DACs alongside its analogue, digital and speaker cables. If you are building or upgrading a system, that means every cable in the chain, and the power feeding it, can come from one design approach.
Why we stock AudioQuest
We took AudioQuest on for HDMI. When the 1.4 spec arrived in 2009 they were the first supplier who could actually get the cables to us, at a point when almost nobody could. The power cables turned out to be just as good, and they are now a bigger part of what we sell than the HDMI ever was.
Specifications
General
- Type: USB DAC, Preamplifier and Headphone Amplifier
- DAC: 32-bit ESS Sabre
- Series: DragonFly
- Finish: Copper-plated RF-draining case
- Warranty: 1 year limited
Compatibility
- Desktop: Windows, Apple, Linux (no technical support provided)
- Mobile: Apple iOS, Android
- USB Standard: USB Audio Class (UAC) compliant, no additional drivers required
Playback
- Supported Formats: MP3 to Hi-Res
- Supported Sample Rates: 44.1kHz, 48kHz, 88.2kHz, 96kHz
- Status Indicator: LED DragonFly emblem changes colour by sample rate
- Red: Standby
- Green: 44.1kHz
- Blue: 48kHz
- Yellow: 88.2kHz
- Light Blue: 96kHz
- Volume Control: Controlled via connected device
Applications
- Laptop and desktop computers
- Phones and tablets
- Wired headphones
- Car audio
In the Box
- AudioQuest DragonFly Copper USB DAC
- DragonTail USB-A to USB-C adaptor
- Quick-Start Guide
We use Royal Mail 1st Class services for our Standard Delivery.
Orders received before 4.30 pm Monday to Friday are usually dispatched the same day by FIRST CLASS post (unless premium postal or timed courier services are selected), subject to stock availability. This does not apply to custom-length cables and speaker cables as these require a longer timescale to terminate. This also excludes all cables selected for the burn-in service. Please note, we do not process orders on national holidays in the UK. Over 98% of our orders are delivered the next working day including Saturdays.
Standard delivery is usually within 2 working days, although 98% of all orders are delivered the next working day including Saturdays. In extreme cases, such as delivery to the Highlands and Islands, this may take 3 days.
All items are fully insured and come with an invoice from Future Shop. We use the Royal Mail for delivery of small packages and DPD Local or DHL for items that weigh over 2KG. Items over 2KG are fully insured and will usually be delivered within 48 hours of placing your order subject to stock availability. For international orders, we use FedEx or DHL services where customers have selected this option.
Please note, special orders for non-standard cable lengths may be subject to longer deliver time-scales. This may vary from manufacturer to manufacturer.
We offer 'Free delivery on orders over £99' subject to the following terms & conditions:
- Applies only to orders with £99 or more of items (including VAT at the UK rate), at Future Shop
- Free Delivery on orders over £99 utilises Royal Mail First Class postal service for items weighing under 2KG. For items weighing over 2KG, we use DPD or DHL next working day services which deliver from 9.00am to 6pm within mainland UK (excludes Royal Mail Special Delivery Services and timed next day delivery services by DPD or DHL).
- Applies only to deliveries to addresses within mainland UK and Northern Ireland addresses. Applies only to orders that are to be delivered to a single Mainland UK delivery address.
- You will not be eligible for free delivery on your order if any items are cancelled or returned for a refund, bringing the total order amount below £99. Where items are returned, the refund due will be the cost of the item less any postage costs.
- We reserve the right to change or discontinue 'Free delivery on orders over £99 promotion at any time.
- FREE DELIVERY FOR ORDERS OVER £99 OFFER DOES NOT APPLY TO TRADE CUSTOMERS.
UK Postal & Delivery Charges - FIRST CLASS
Free UK delivery on all orders over £99*
| Weight | Price (FIRST CLASS UK POSTAGE) |
| 0g - 1000g | £3.95 |
| 1000g - 1400g | £4.95 |
| 1400g - 1800g | £5.95 |
| 1800g - 2000g | £6.95 |
| 2000g - 3000g | £8.95 |
* Free Delivery on orders over £99 utilises Royal Mail First Class postal service for items weighing under 2KG. For items weighing over 2KG, we use DPD or DHL next working day services which deliver from 9.00am to 6pm within mainland UK.
Free Delivery for orders over £99 excludes Royal Mail Special Delivery Services and timed next day delivery services by DPD or DHL.
Special Delivery UK - Guaranteed Next Working Day
We have 99.9% of the UK covered With Royal Mail Next Day Special Delivery. We guarantee delivery to most UK addresses by 1pm the next working day. This includes Northern Ireland, Jersey and Guernsey. Some places take longer to deliver to but we still guarantee delivery within three working days by 5.30 PM.
Please note, Royal Mail Special Delivery for next working day may not be possible where non-standard cable lengths are ordered. If this is the case, the item will be shipped via The Royal Mail Special Delivery service as soon as the cable is custom made.
For orders weighing over 2KG, we reserve the right to ship items using Next Day Pre-Noon Courier Services where Royal Mail Special Delivery option has been selected.
Channel Islands & Northern Ireland
We accept orders from all Channel Islands including Alderney, Jersey, Guernsey and Sark. Unless you select a premium service, Items weighing under 2KG are delivered using our standard UK delivery option above. For items weighing over 2KG, a surcharge may be applied for all deliveries to the Channel Islands as well as Northern Ireland.
European Countries
Deliveries to EU member states are not subject to 20% VAT after December 31st 2020 and therefore the 20% VAT on items is automatically deducted when you log-in, register or proceed to place an order.
The customer will be liable for the VAT at the local VAT rate, duty on the import and the brokerage service fee if applicable. This may need to be paid in advance to your local Customs & Excise office or the delivery company before your order can be delivered.
We offer the following shipping services:
- Royal Mail First Class International Airmail Services - Items are usually delivered within 3 to 5 working days
- Royal Mail Standard International Mail Services - Items are usually delivered within 7-10 working days
- DHL Express International - Items are usually delivered within 24 to 48 hours. DHL orders must be received by 3:30pm for next day service to most destinations in Europe
- Federal Express International Priority - Items are usually delivered within 24 to 48 hours. FedEx orders must be received by 3.00pm for next day service to most destinations in Europe
- Federal Express International Economy - Item are usually delivered within 48 to 72 hours
We reserve the right to change your shipping method without notification if you select a method that we cannot use for your shipment (for instance, we cannot ship via postal services for items over 2 Kg to International destinations). If we need to change your shipping method, we will choose the least expensive shipping method for your order.
Worldwide - Excluding UK & Europe
Deliveries outside of the UK are not subject to 20% VAT and so the 20% tax on items is automatically deducted when you log-in, register or proceed to place an order.
If applicable, the customer will be liable for the taxes at the local tax rate, duty on the import and the brokerage service fee. This may need to be paid in advance to your local Customs & Excise office or the delivery company before your order can be delivered.
We offer the following shipping services:
- Royal Mail First Class International Airmail Services - Items are usually delivered within 7 to 10 working days
- Royal Mail Standard International Mail Services - Items are usually delivered within 15 working days
- DHL Express International - Items are usually delivered within 24 to 48 hours. DHL orders must be received by 3:30pm for next day service to most destinations in Europe
- Federal Express International Priority - Items are usually delivered within 48 hours. FedEx orders must be received by 3.00pm in order to ship items the same day, subject to stock availability
- Where the actual weight of the package significantly exceeds the shipping cost charged on orders, we may write to you for an additional shipping charge. For larger orders, items may be shipped in multiple packets at our discretion
We reserve the right to change your shipping method without notification if you select a method that we cannot use for your shipment (for instance, we cannot ship via postal services for items over 2 Kg to International destinations). If we need to change your shipping method, we will choose the least expensive shipping method for your order.
Frequently Asked Questions
AudioQuest DragonFly Copper USB DAC
The AudioQuest DragonFly Copper is a portable USB DAC, preamplifier, and headphone amplifier that bypasses the audio circuitry in laptops, computers, and smartphones, replacing it with something considerably more capable. At its core is a 32-bit ESS Sabre DAC chip, carefully optimised by DragonFly designer Gordon Rankin to reduce distortion to a level meaningfully below that of previous models in the range. The result is cleaner, more natural audio delivered to headphones, powered speakers, or a full audio system, whether the source file is a compressed MP3 or a high-resolution recording.
Compared to earlier DragonFly models, Copper delivers twice the output power while drawing approximately 25% less current, making it the most powerful and efficient DAC AudioQuest has produced in the range. The copper-plated case is not simply a finish choice; it draws directly from the RF-draining barrel design used in AudioQuest's Mythical Creatures interconnect cables, actively aiding the drainage of RF noise away from the circuitry. Volume is controlled through the connected device, and the DragonFly emblem changes colour to indicate both playback status and the sampling rate of the file being played, from 44.1kHz through to 96kHz.
Setup requires no additional drivers, meeting all USB Audio Class standards out of the box, and compatibility covers Apple and Windows computers alongside iOS and Android devices. A DragonTail USB-A to USB-C adaptor is included, making it straightforward to connect to modern laptops and smartphones without a separate adaptor. It is a compact, genuinely high-performing source upgrade that brings a meaningful improvement to headphone listening from any device it is connected to.
What AudioQuest say about the DragonFly Copper USB DAC
AudioQuest DragonFly Copper, the latest and most sophisticated member of the award-winning DragonFly franchise, is a portable USB DAC (digital-to-analog converter), preamplifier, and headphone amplifier that bypasses the audio circuitry in laptops, computers, and smartphones to deliver cleaner, clearer, more naturally beautiful music to headphones, powered speakers, or complete audio systems. Featuring a highly efficient 32-bit ESS Sabre DAC chip, a copper-plated RF-draining case, and twice the output power of any previous DragonFly, Copper delivers class-leading performance matched by physical and sonic beauty.
Long Live DragonFly
Since its introduction in 2012, the award-winning AudioQuest DragonFly DAC-preamp-headphone amp has received enthusiastic recommendations from the New York Times, Rolling Stone, and Men's Health while earning glowing praise from the world’s leading hi-fi publications. With more than 300,000 DragonFlys sold worldwide, our little critter has proven capable of disarming even the most rigid audio skeptic.
DragonFly Today
Like all AudioQuest products, the award-winning DragonFly has benefited from gradual refinements made possible by better parts, better materials, and AudioQuest's own insatiable desire for better sound.
DragonFly Copper maintains everything that made its predecessors such a success:
Beautiful sound from all audio files: MP3 to Hi-Res
Compatible with Apple® and Windows® PCs, iOS and Android devices
Drives Headphones; Feeds Preamps, Amps, and Powered Speakers
Phone, tablet, or computer controls the output level
Meets all USB Audio Class (UAC) standards; requires no additional drivers
Dragonfly emblem changes color to indicate playback status and the sampling rate of the file being played: red (standby), green (44.1kHz), blue (48kHz), yellow (88.2kHz), light blue (96kHz).
Compared to previous DragonFlys, Copper offers:
2x greater output power
25% lower current draw
High-conductivity copper-plated case for improved RF-noise drainage
Power, Efficiency, Beauty
AudioQuest's careful selection of a new 32-bit ESS Sabre DAC/headphone amp allowed for the implementation of a slightly smaller processor than the one employed in previous designs. In turn, power consumption was reduced by about 25% while significantly improving overall supply-chain efficiency. AudioQuest was able to do more with less.
DragonFly designer Gordon Rankin then did what he does best: He optimized the new DragonFly parts for ultimate performance, reducing distortion to a level significantly below that of previous models.
Drawing 25% less current and delivering two times as much output power as any previous DragonFly, Copper is the most powerful and efficient DAC AudioQuest has ever produced. Its new copper case, informed and inspired by the RF-draining barrels of AudioQuest's Mythical Creatures interconnects, isn’t merely gorgeous, but, like every other aspect of the DAC’s design, has been implemented for improved performance.
We believe AudioQuest DragonFly Copper faithfully carries forward the esteemed legacy of the DragonFly family, and we hope it introduces many more listeners to the immersive, emotionally compelling musical experience that hundreds of thousands of DragonFly owners have already enjoyed.
- Beautiful sound from all music files: MP3 to Hi-Res
- Compatible with Apple® and Windows® PCs, iOS and Android devices
- Drives Headphones; Feeds Preamps, Amps, and Powered Speakers
- Phone, tablet, or computer controls the output level
- Meets all USB Audio Class (UAC) standards; requires no additional drivers
- Dragonfly emblem changes color to indicate playback status and the sampling rate of the file being played: red (standby), green (44.1kHz), blue (48kHz), yellow (88.2kHz), light blue (96kHz).
- Includes form-fitting DragonTail USB-A to USB-C adaptor
Specifications
General
- Type: USB DAC, Preamplifier and Headphone Amplifier
- DAC: 32-bit ESS Sabre
- Series: DragonFly
- Finish: Copper-plated RF-draining case
- Warranty: 1 year limited
Compatibility
- Desktop: Windows, Apple, Linux (no technical support provided)
- Mobile: Apple iOS, Android
- USB Standard: USB Audio Class (UAC) compliant, no additional drivers required
Playback
- Supported Formats: MP3 to Hi-Res
- Supported Sample Rates: 44.1kHz, 48kHz, 88.2kHz, 96kHz
- Status Indicator: LED DragonFly emblem changes colour by sample rate
- Red: Standby
- Green: 44.1kHz
- Blue: 48kHz
- Yellow: 88.2kHz
- Light Blue: 96kHz
- Volume Control: Controlled via connected device
Applications
- Laptop and desktop computers
- Phones and tablets
- Wired headphones
- Car audio
In the Box
- AudioQuest DragonFly Copper USB DAC
- DragonTail USB-A to USB-C adaptor
- Quick-Start Guide
About AudioQuest
Since 1980, AudioQuest, headquartered in Irvine, California, has been a leading developer, manufacturer, and distributor of high-performance audio/video products and custom-install solutions. Although best known for our comprehensive range of analog, digital, and AC power cables, our portfolio has expanded to a diverse assortment of products, including the multi award-winning DragonFly DACs, Niagara and PowerQuest power products.
Our ultimate goal is the same today as was from the start: Do No Harm! By this we mean that all cables and components, to the extent that is technologically feasible, should get out of the music’s way by inducing the least amount of noise and distortion.
About AudioQuest
Californian cable maker covering analogue, digital, speaker and power cables, with patented conductor and dielectric designs.
AudioQuest is based in Irvine, California, and makes cables for nearly every connection in a system: analogue interconnects, USB, HDMI and Ethernet, speaker cables and AC power cables. Its designs come back to four ideas: solid conductors, directionality, noise dissipation and the quality of the metal.
Read more about AudioQuest Show less
Conductor and metal choices come first
Solid conductors and metal quality are two of the ideas AudioQuest returns to across its range. HyperLitz, a conductor construction patented in 1988, is another. Directionality, the principle that a cable is built to carry signal in one direction, is the fourth.
Noise is treated as a separate design problem
AudioQuest lists its noise-dissipation technologies as ZERO-Tech, RF/ND-Tech and the Dielectric-Bias System, which was patented in 2004. They are applied alongside the conductor work rather than in place of it, and which ones a cable carries depends on the model and its price.
One brand across the whole system
AudioQuest also makes AC power cables, Niagara and PowerQuest power conditioners and DragonFly DACs alongside its analogue, digital and speaker cables. If you are building or upgrading a system, that means every cable in the chain, and the power feeding it, can come from one design approach.
Why we stock AudioQuest
We took AudioQuest on for HDMI. When the 1.4 spec arrived in 2009 they were the first supplier who could actually get the cables to us, at a point when almost nobody could. The power cables turned out to be just as good, and they are now a bigger part of what we sell than the HDMI ever was.
Specifications
General
- Type: USB DAC, Preamplifier and Headphone Amplifier
- DAC: 32-bit ESS Sabre
- Series: DragonFly
- Finish: Copper-plated RF-draining case
- Warranty: 1 year limited
Compatibility
- Desktop: Windows, Apple, Linux (no technical support provided)
- Mobile: Apple iOS, Android
- USB Standard: USB Audio Class (UAC) compliant, no additional drivers required
Playback
- Supported Formats: MP3 to Hi-Res
- Supported Sample Rates: 44.1kHz, 48kHz, 88.2kHz, 96kHz
- Status Indicator: LED DragonFly emblem changes colour by sample rate
- Red: Standby
- Green: 44.1kHz
- Blue: 48kHz
- Yellow: 88.2kHz
- Light Blue: 96kHz
- Volume Control: Controlled via connected device
Applications
- Laptop and desktop computers
- Phones and tablets
- Wired headphones
- Car audio
In the Box
- AudioQuest DragonFly Copper USB DAC
- DragonTail USB-A to USB-C adaptor
- Quick-Start Guide
We use Royal Mail 1st Class services for our Standard Delivery.
Orders received before 4.30 pm Monday to Friday are usually dispatched the same day by FIRST CLASS post (unless premium postal or timed courier services are selected), subject to stock availability. This does not apply to custom-length cables and speaker cables as these require a longer timescale to terminate. This also excludes all cables selected for the burn-in service. Please note, we do not process orders on national holidays in the UK. Over 98% of our orders are delivered the next working day including Saturdays.
Standard delivery is usually within 2 working days, although 98% of all orders are delivered the next working day including Saturdays. In extreme cases, such as delivery to the Highlands and Islands, this may take 3 days.
All items are fully insured and come with an invoice from Future Shop. We use the Royal Mail for delivery of small packages and DPD Local or DHL for items that weigh over 2KG. Items over 2KG are fully insured and will usually be delivered within 48 hours of placing your order subject to stock availability. For international orders, we use FedEx or DHL services where customers have selected this option.
Please note, special orders for non-standard cable lengths may be subject to longer deliver time-scales. This may vary from manufacturer to manufacturer.
We offer 'Free delivery on orders over £99' subject to the following terms & conditions:
- Applies only to orders with £99 or more of items (including VAT at the UK rate), at Future Shop
- Free Delivery on orders over £99 utilises Royal Mail First Class postal service for items weighing under 2KG. For items weighing over 2KG, we use DPD or DHL next working day services which deliver from 9.00am to 6pm within mainland UK (excludes Royal Mail Special Delivery Services and timed next day delivery services by DPD or DHL).
- Applies only to deliveries to addresses within mainland UK and Northern Ireland addresses. Applies only to orders that are to be delivered to a single Mainland UK delivery address.
- You will not be eligible for free delivery on your order if any items are cancelled or returned for a refund, bringing the total order amount below £99. Where items are returned, the refund due will be the cost of the item less any postage costs.
- We reserve the right to change or discontinue 'Free delivery on orders over £99 promotion at any time.
- FREE DELIVERY FOR ORDERS OVER £99 OFFER DOES NOT APPLY TO TRADE CUSTOMERS.
UK Postal & Delivery Charges - FIRST CLASS
Free UK delivery on all orders over £99*
| Weight | Price (FIRST CLASS UK POSTAGE) |
| 0g - 1000g | £3.95 |
| 1000g - 1400g | £4.95 |
| 1400g - 1800g | £5.95 |
| 1800g - 2000g | £6.95 |
| 2000g - 3000g | £8.95 |
* Free Delivery on orders over £99 utilises Royal Mail First Class postal service for items weighing under 2KG. For items weighing over 2KG, we use DPD or DHL next working day services which deliver from 9.00am to 6pm within mainland UK.
Free Delivery for orders over £99 excludes Royal Mail Special Delivery Services and timed next day delivery services by DPD or DHL.
Special Delivery UK - Guaranteed Next Working Day
We have 99.9% of the UK covered With Royal Mail Next Day Special Delivery. We guarantee delivery to most UK addresses by 1pm the next working day. This includes Northern Ireland, Jersey and Guernsey. Some places take longer to deliver to but we still guarantee delivery within three working days by 5.30 PM.
Please note, Royal Mail Special Delivery for next working day may not be possible where non-standard cable lengths are ordered. If this is the case, the item will be shipped via The Royal Mail Special Delivery service as soon as the cable is custom made.
For orders weighing over 2KG, we reserve the right to ship items using Next Day Pre-Noon Courier Services where Royal Mail Special Delivery option has been selected.
Channel Islands & Northern Ireland
We accept orders from all Channel Islands including Alderney, Jersey, Guernsey and Sark. Unless you select a premium service, Items weighing under 2KG are delivered using our standard UK delivery option above. For items weighing over 2KG, a surcharge may be applied for all deliveries to the Channel Islands as well as Northern Ireland.
European Countries
Deliveries to EU member states are not subject to 20% VAT after December 31st 2020 and therefore the 20% VAT on items is automatically deducted when you log-in, register or proceed to place an order.
The customer will be liable for the VAT at the local VAT rate, duty on the import and the brokerage service fee if applicable. This may need to be paid in advance to your local Customs & Excise office or the delivery company before your order can be delivered.
We offer the following shipping services:
- Royal Mail First Class International Airmail Services - Items are usually delivered within 3 to 5 working days
- Royal Mail Standard International Mail Services - Items are usually delivered within 7-10 working days
- DHL Express International - Items are usually delivered within 24 to 48 hours. DHL orders must be received by 3:30pm for next day service to most destinations in Europe
- Federal Express International Priority - Items are usually delivered within 24 to 48 hours. FedEx orders must be received by 3.00pm for next day service to most destinations in Europe
- Federal Express International Economy - Item are usually delivered within 48 to 72 hours
We reserve the right to change your shipping method without notification if you select a method that we cannot use for your shipment (for instance, we cannot ship via postal services for items over 2 Kg to International destinations). If we need to change your shipping method, we will choose the least expensive shipping method for your order.
Worldwide - Excluding UK & Europe
Deliveries outside of the UK are not subject to 20% VAT and so the 20% tax on items is automatically deducted when you log-in, register or proceed to place an order.
If applicable, the customer will be liable for the taxes at the local tax rate, duty on the import and the brokerage service fee. This may need to be paid in advance to your local Customs & Excise office or the delivery company before your order can be delivered.
We offer the following shipping services:
- Royal Mail First Class International Airmail Services - Items are usually delivered within 7 to 10 working days
- Royal Mail Standard International Mail Services - Items are usually delivered within 15 working days
- DHL Express International - Items are usually delivered within 24 to 48 hours. DHL orders must be received by 3:30pm for next day service to most destinations in Europe
- Federal Express International Priority - Items are usually delivered within 48 hours. FedEx orders must be received by 3.00pm in order to ship items the same day, subject to stock availability
- Where the actual weight of the package significantly exceeds the shipping cost charged on orders, we may write to you for an additional shipping charge. For larger orders, items may be shipped in multiple packets at our discretion
We reserve the right to change your shipping method without notification if you select a method that we cannot use for your shipment (for instance, we cannot ship via postal services for items over 2 Kg to International destinations). If we need to change your shipping method, we will choose the least expensive shipping method for your order.
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AudioQuest DragonFly Copper USB DAC
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AudioQuest DragonFly Copper USB DAC
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