Need help? Call us on 0800 772 3688 or 0208 905 1555
Prefer email? Contact us via sales@futureshop.co.uk

Need help? Call us on 0800 772 3688 or 0208 905 1555
Prefer email? Contact us via sales@futureshop.co.uk
The Suzi amplifier redefines what audio flexibility means. Built on ULTIMA technology and delivering 30 watts per channel, Suzi adapts to your needs—starting as a compact power amplifier and evolving into an integrated or streaming amplifier as your setup grows. Designed by John Franks, Suzi supports three versatile configurations: pair it with the Suzi Pre for a high-performance analogue pre/power system; combine it with the Hugo 2 for an exceptional DAC/amp setup; or connect it with both Hugo 2 and 2go to unlock full streaming capabilities. Suzi isn’t just a product—it’s a platform. Whether you’re upgrading an existing Hugo 2/2go system or building from scratch, Suzi provides a space-efficient, modular solution that grows with your preferences. Its space-saving chassis ensures seamless integration into your environment without compromising power or quality. For audiophiles seeking a modern, adaptable audio core, Suzi delivers precision sound with the flexibility to evolve—on your terms.
The Suzi system has been conceptualised to offer consumers myriad options while accommodating existing Hugo 2 and Hugo 2/2go owners by offering a purpose-designed ULTIMA-technology amplifier solution with similar space-saving chassis dimensions.

Chord Electronics Ltd is a renowned British audio company with a rich history and a distinct design philosophy that sets them apart in the industry. Established in 1989 by John Franks, Chord Electronics has gained a reputation for its innovative audio technology approach and unwavering commitment to sonic excellence.
Chord Electronics began its journey by specialising in designing and manufacturing high-performance amplifiers. Their early success can be attributed to the unique implementation of advanced technologies and meticulous attention to detail in constructing their products. Over the years, the company expanded its product range to include digital-to-analogue converters (DACs), headphone amplifiers, preamps, and other audio components.
One of the key aspects of Chord Electronics' design philosophy is its relentless pursuit of audio quality. The company believes in delivering the most transparent, detailed, and engaging sound reproduction possible. To achieve this, Chord Electronics employs cutting-edge technologies and innovative circuit designs. Their products often feature proprietary technologies such as FPGA (Field-Programmable Gate Array), digital signal processing, advanced filtering algorithms, and ultra-precise clocking systems. This combination of cutting-edge engineering and meticulous design ensures that Chord Electronics products deliver exceptional sonic performance.
Chord Electronics also strongly emphasises the quality of materials and craftsmanship. Each product is meticulously designed and hand-assembled in their UK-based facility, with great attention to detail and rigorous quality control. The company uses high-quality components and materials, including custom-made circuit boards and precision-machined casings, to ensure both durability and optimal performance.
Furthermore, Chord Electronics maintains a strong commitment to continuous research and development. Their team of engineers and designers are constantly exploring new technologies and pushing the boundaries of audio innovation. This dedication to advancement and improvement has led to several industry accolades and a loyal customer base.
In summary, Chord Electronics Ltd has a history rooted in innovative design and engineering excellence. Their products result from a meticulous design philosophy focused on achieving the highest levels of audio quality. With their commitment to advanced technologies, attention to detail, and continuous improvement, Chord Electronics continues to be at the forefront of high-performance audio, offering products that redefine the boundaries of sonic reproduction.
Orders received before 4.30 pm Monday to Friday are usually dispatched the same day by FIRST CLASS post (unless premium postal or timed courier services are selected), subject to stock availability. This does not apply to custom-length cables and speaker cables as these require a longer timescale to terminate. This also excludes all cables selected for the burn-in service. Please note, we do not process orders on national holidays in the UK. Over 98% of our orders are delivered the next working day including Saturdays.
Standard delivery is usually within 2 working days, although 98% of all orders are delivered the next working day including Saturdays. In extreme cases, such as delivery to the Highlands and Islands, this may take 3 days.
All items are fully insured and come with an invoice from Future Shop. We use the Royal Mail for delivery of small packages and DPD Local or DHL for items that weigh over 2KG. Items over 2KG are fully insured and will usually be delivered within 48 hours of placing your order subject to stock availability. For international orders, we use FedEx or DHL services where customers have selected this option.




Please note, special orders for non-standard cable lengths may be subject to longer deliver time-scales. This may vary from manufacturer to manufacturer.
We offer 'Free delivery on orders over £99' subject to the following terms & conditions:
UK Postal & Delivery Charges - FIRST CLASS
Free UK delivery on all orders over £99*
| Weight | Price (FIRST CLASS UK POSTAGE) |
|---|---|
| 0000g – 1000g | £ 3.95 |
| 1000g – 1400g | £ 4.95 |
| 1400g – 1800g | £ 5.95 |
| 1800g – 2000g | £ 6.95 |
| 2000g – 3000g | £ 8.95 |
* Free Delivery on orders over £99 utilises Royal Mail First Class postal service for items weighing under 2KG. For items weighing over 2KG, we use DPD or DHL next working day services which deliver from 9.00am to 6pm within mainland UK.
Free Delivery for orders over £99 excludes Royal Mail Special Delivery Services and timed next day delivery services by DPD or DHL.
We have 99.9% of the UK covered With Royal Mail Next Day Special Delivery. We guarantee delivery to most UK addresses by 1pm the next working day. This includes Northern Ireland, Jersey and Guernsey. Some places take longer to deliver to but we still guarantee delivery within three working days by 5.30 PM.
For the Next Day Special Delivery service, orders must be received by Future Shop by 4.30pm weekdays. Orders after the 4.30pm deadline cannot be guaranteed for same day dispatch.
Please note, Royal Mail Special Delivery for next working day may not be possible where non-standard cable lengths are ordered. If this is the case, the item will be shipped via The Royal Mail Special Delivery service as soon as the cable is custom made.
For orders weighing over 2KG, we reserve the right to ship items using Next Day Pre-Noon Courier Services where Royal Mail Special Delivery option has been selected.
We accept orders from all Channel Islands including Alderney, Jersey, Guernsey and Sark. Unless you select a premium service, Items weighing under 2KG are delivered using our standard UK delivery option above. For items weighing over 2KG, a surcharge may be applied for all deliveries to the Channel Islands as well as Northern Ireland.
Deliveries to EU member states are not subject to 20% VAT after December 31st 2020 and therefore the 20% VAT on items is automatically deducted when you log-in, register or proceed to place an order.
The customer will be liable for the VAT at the local VAT rate, duty on the import and the brokerage service fee if applicable. This may need to be paid in advance to your local Customs & Excise office or the delivery company before your order can be delivered.
We offer the following shipping services:
We reserve the right to change your shipping method without notification if you select a method that we cannot use for your shipment (for instance, we cannot ship via postal services for items over 2 Kg to International destinations). If we need to change your shipping method, we will choose the least expensive shipping method for your order.
Deliveries outside of the UK are not subject to 20% VAT and so the 20% tax on items is automatically deducted when you log-in, register or proceed to place an order.
If applicable, the customer will be liable for the taxes at the local tax rate, duty on the import and the brokerage service fee. This may need to be paid in advance to your local Customs & Excise office or the delivery company before your order can be delivered.
We offer the following shipping services:
We reserve the right to change your shipping method without notification if you select a method that we cannot use for your shipment (for instance, we cannot ship via postal services for items over 2 Kg to International destinations). If we need to change your shipping method, we will choose the least expensive shipping method for your order.