IsoTek V5 Sigmas Mains Conditioner
Connection Guide
UK 3 Pin Mains
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Item code: IsoTek V5 Sigmas
Inc. VAT (20%) · Ex. VAT: £4,162.50 Ex. VAT · Inc. VAT (20%):
Lowest price in the last 30 days:
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If you've seen a better offer for this product, we will endeavour to match it. The competing offer must be on brand-new boxed items, and in stock from another UK Online Authorised Retailer (excluding marketplaces). Price match quotations are valid for 7 days.
SPEAKER CABLES:
A quantity of 2 means you will receive a pair of speaker cables e.g. for your front left and front right speakers. By entering a quantity of 1, you will get a cable for a single speaker e.g. centre speaker and this option also enables you to vary the length (and termination) of your cable for each speaker.
OTHER CABLES:
A quantity of 1 means you will receive a single cable in the case of aerial, satellite, subwoofer, digital coaxial & optical cables and a pair of cables in the case of 2 rca to 2 rca analogue audio cables.
NON-CABLE PRODUCTS:
A quantity of 1 means you will receive 1 of the specified products.
Order before 4pm (Mon–Fri) for same-day dispatch
IsoTek V5 Sigmas Mains Conditioner
The IsoTek V5 Sigmas Mains Conditioner is an essential addition to any high-quality audio or audio-visual system. This innovative product offers a full system upgrade for all your electronics, including TVs and projectors. With its advanced design and unique features, the V5 Sigmas is a significant step forward from its EVO3 predecessor.
The V5 Sigmas boasts a total of seven optimised power cleaning circuits that are specifically designed to remove both Common and Differential Mode mains noise. This results in a reduction of up to 80dB in RFI, ensuring that your audio or AV system performs at its best. Additionally, the product features four independent outlets for source components and three high-current outlets for power amps, active subwoofers, active loudspeakers, and even modern TVs.
One of the standout features of the V5 Sigmas is its fully star-earthed network, which provides added protection from dangerous power surges and voltage spikes. The product also comes with a solid core Ohno Continuous Cast copper silver-plated internal wiring with FEP virtual air dielectric, ensuring excellent performance and reliability.
The V5 Sigmas is not only a power conditioner but also a distribution system, which makes it a highly functional and cost-effective upgrade for a complete high-end audio system. With its KERP technology, the product ensures equal resistance and power delivery to all outlets, resulting in an improved sound stage, three-dimensional imaging, bass articulation, and overall performance.
In addition to its exceptional features, the V5 Sigmas is also designed to be user-friendly and convenient. It comes in a compact size measuring 445mm in width, 305mm deep, and 150mm high, making it easy to fit into any system setup. The product also features a System Link outlet, allowing you to connect multiple units together and maintain a starred earth reference.
Features
- Suitable for all audio or AV systems
- RFI reduction 80dB
- 7 optimised power cleaning circuits remove Common and Differential Mode mains noise
- 4 independent outlets for source components (10A max each)
- 3 independent high current outlets for power amps, active subwoofers, active loudspeakers, TVs etc. (16A max each)
- 121’500A instantaneous protection
- Fully star-earthed network
- Solid core Ohno Continuous Cast copper silver-plated internal wiring with FEP virtual air dielectric
- System Link outlet for extending the outlets and maintaining a starred earth reference
- Supplied with IsoTek’s award winning EVO3 Premier Power Cable (1.5m)
Design
The V5 Sigmas is an innovative component with a power cleaning and distribution system measuring 445mm in width, 305mm deep and 150mm high. It is a significant step up from the Aquarius and its EVO3 predecessor featuring over 35% improved amperage due to decreased resistance within the circuit design as well as 40% increase in current handling capability. This dramatically improves performance. There is improved direct current resistance (DCR) throughout the new design, bringing performance closer to the zero Ohms ideal. V5 Sigmas is seven power cleaners in one box, seven independent outlets, each one with its own dedicated clean power network. These dramatically reduce both Differential Mode and Common Mode noise. Cross contamination of connected components is also kept to a minimum due to the multiple power cleaning stages for each output socket. Most power filters join output sockets together, running each in series. This is an error as Differential Mode Noise created by your connected electronics will cross contaminate from one output socket to the next. The electrical architecture and design of V5 Sigmas is dramatically superior.
There are three high current low impedance outlets, rated at 16A, delivering 3’680W at 230V or 1’840W at 115V. These are suitable for all kinds of power amplifiers, active loudspeakers and subwoofers, nowadays TVs and feature a light version of the Titan’s Direct Coupled© circuit. The four remaining medium current outputs rated at 10A are designed for source components. These feature IsoTek’s unique Adaptive Gating © technology that autosenses the connected load, thus giving the ideal optimal clean power based upon power draw. The power cleaning network is more sophisticated than that of Aquarius.
KERP
KERP © (Kirchhoff’s Equal Resistance Path) ensures equal resistance and equal power delivery to all outlets. The internal wiring is of the highest standard; ultra-pure Ohno Continuous Cast copper solid core conductor strands with silver-plating offering low resistance and high amperage. A Fluorinated Ethylene Propylene (FEP) helix is wound around the conductor before an extruded FEP dielectric protects the conductor and creates a Virtual Dielectric of Air dielectric (FDA). This construction gives unrivalled performance and gives the ultimate low resistance, high performance internal power delivery system. Furthermore, 121’500A of instantaneous protection is provided, safeguarding valuable equipment via IsoTek’s unique sequential and repeatable protection system.
V5 Sigmas is high quality design yet highly functional and an excellent upgrade for a complete high-end audio system improving sound stage, three-dimensional imaging, bass articulation, control and a sense of extended frequency range and openness. IsoTek’s award winning Premier power cable is also included.
The internal wiring of IsoTek products synergises with the range of IsoTek power cables. One critical but overlooked area, is maintaining commonality of design and material properties though an audio wiring loom, be it signal carrying cables or your power cable network.
V5 Sigmas also contains a System Link outlet, this is designed to connect multiple units together, maintaining a starred earth reference, and preserving the need for multiple wall outlet sockets.
Specification
- NUMBER OF OUTLETS: 7
- MAINS INLET: 16A IEC C20
- MAINS VOLTAGE: 100-240V / 50-60Hz
- MEDIUM CURRENT - 230V: x4 (10A 2'300W total)
- MEDIUM CURRENT - 115V: x4 (10A 1'150W total)
- HIGH CURRENT - 230V: x3 (16A 3'680W total)
- HIGH CURRENT - 115V: x3 (16A 1'840W total)
- SYSTEM LINK: 1
- SURGE PROTECTION: 121'500A
- DIMENSIONS (W X H X D): 450 x 150 x 350mm
- WEIGHT: 15Kg
About IsoTek 
IsoTek is a UK-based company that specialises in power management systems for hi-fi and home cinema applications. Formed in 2001, the company has rapidly become a world leader in mains conditioning and filtration, developing a wide range of innovative, award-winning products that form complete solutions to suit every pocket. Thanks to IsoTek’s painstaking attention to detail, its products significantly improve sound and picture quality, while offering protection from spikes and surges. IsoTeks reputation for creating truly exceptional products is well known in field of mains power distribution. All products are professionally designed, manufactured and carefully hand-built in the UK with every component extensively tested for quality, reliability and purpose. As a result IsoTek creates innovative, leading edge products that have won a plethora of prestigious awards from many leading industry magazines.
Specification
- NUMBER OF OUTLETS: 7
- MAINS INLET: 16A IEC C20
- MAINS VOLTAGE: 100-240V / 50-60Hz
- MEDIUM CURRENT - 230V: x4 (10A 2'300W total)
- MEDIUM CURRENT - 115V: x4 (10A 1'150W total)
- HIGH CURRENT - 230V: x3 (16A 3'680W total)
- HIGH CURRENT - 115V: x3 (16A 1'840W total)
- SYSTEM LINK: 1
- SURGE PROTECTION: 121'500A
- DIMENSIONS (W X H X D): 450 x 150 x 350mm
- WEIGHT: 15Kg
We use Royal Mail 1st Class services for our Standard Delivery.
Orders received before 4.30 pm Monday to Friday are usually dispatched the same day by FIRST CLASS post (unless premium postal or timed courier services are selected), subject to stock availability. This does not apply to custom-length cables and speaker cables as these require a longer timescale to terminate. This also excludes all cables selected for the burn-in service. Please note, we do not process orders on national holidays in the UK. Over 98% of our orders are delivered the next working day including Saturdays.
Standard delivery is usually within 2 working days, although 98% of all orders are delivered the next working day including Saturdays. In extreme cases, such as delivery to the Highlands and Islands, this may take 3 days.
All items are fully insured and come with an invoice from Future Shop. We use the Royal Mail for delivery of small packages and DPD Local or DHL for items that weigh over 2KG. Items over 2KG are fully insured and will usually be delivered within 48 hours of placing your order subject to stock availability. For international orders, we use FedEx or DHL services where customers have selected this option.
Please note, special orders for non-standard cable lengths may be subject to longer deliver time-scales. This may vary from manufacturer to manufacturer.
We offer 'Free delivery on orders over £99' subject to the following terms & conditions:
- Applies only to orders with £99 or more of items (including VAT at the UK rate), at Future Shop
- Free Delivery on orders over £99 utilises Royal Mail First Class postal service for items weighing under 2KG. For items weighing over 2KG, we use DPD or DHL next working day services which deliver from 9.00am to 6pm within mainland UK (excludes Royal Mail Special Delivery Services and timed next day delivery services by DPD or DHL).
- Applies only to deliveries to addresses within mainland UK and Northern Ireland addresses. Applies only to orders that are to be delivered to a single Mainland UK delivery address.
- You will not be eligible for free delivery on your order if any items are cancelled or returned for a refund, bringing the total order amount below £99. Where items are returned, the refund due will be the cost of the item less any postage costs.
- We reserve the right to change or discontinue 'Free delivery on orders over £99 promotion at any time.
- FREE DELIVERY FOR ORDERS OVER £99 OFFER DOES NOT APPLY TO TRADE CUSTOMERS.
UK Postal & Delivery Charges - FIRST CLASS
Free UK delivery on all orders over £99*
| Weight | Price (FIRST CLASS UK POSTAGE) |
|---|---|
| 0000g – 1000g | £ 3.95 |
| 1000g – 1400g | £ 4.95 |
| 1400g – 1800g | £ 5.95 |
| 1800g – 2000g | £ 6.95 |
| 2000g – 3000g | £ 8.95 |
* Free Delivery on orders over £99 utilises Royal Mail First Class postal service for items weighing under 2KG. For items weighing over 2KG, we use DPD or DHL next working day services which deliver from 9.00am to 6pm within mainland UK.
Free Delivery for orders over £99 excludes Royal Mail Special Delivery Services and timed next day delivery services by DPD or DHL.
Special Delivery UK - Guaranteed Next Working Day
We have 99.9% of the UK covered With Royal Mail Next Day Special Delivery. We guarantee delivery to most UK addresses by 1pm the next working day. This includes Northern Ireland, Jersey and Guernsey. Some places take longer to deliver to but we still guarantee delivery within three working days by 5.30 PM.
For the Next Day Special Delivery service, orders must be received by Future Shop by 4.30pm weekdays. Orders after the 4.30pm deadline cannot be guaranteed for same day dispatch.
Please note, Royal Mail Special Delivery for next working day may not be possible where non-standard cable lengths are ordered. If this is the case, the item will be shipped via The Royal Mail Special Delivery service as soon as the cable is custom made.
For orders weighing over 2KG, we reserve the right to ship items using Next Day Pre-Noon Courier Services where Royal Mail Special Delivery option has been selected.
Channel Islands & Northern Ireland
We accept orders from all Channel Islands including Alderney, Jersey, Guernsey and Sark. Unless you select a premium service, Items weighing under 2KG are delivered using our standard UK delivery option above. For items weighing over 2KG, a surcharge may be applied for all deliveries to the Channel Islands as well as Northern Ireland.
European Countries
Deliveries to EU member states are not subject to 20% VAT after December 31st 2020 and therefore the 20% VAT on items is automatically deducted when you log-in, register or proceed to place an order.
The customer will be liable for the VAT at the local VAT rate, duty on the import and the brokerage service fee if applicable. This may need to be paid in advance to your local Customs & Excise office or the delivery company before your order can be delivered.
We offer the following shipping services:
- Royal Mail First Class International Airmail Services - Items are usually delivered within 3 to 5 working days.
- Royal Mail Standard International Mail Services - Items are usually delivered within 7-10 working days.
- DHL Express International - Items are usually delivered within 24 to 48 hours. DHL orders must be received by 3:30pm for next day service to most destinations in Europe
- Federal Express International Priority - Items are usually delivered within 24 to 48 hours. FedEx orders must be received by 3.00pm for next day service to most destinations in Europe.
- Federal Express International Economy - Item are usually delivered within 48 to 72 hours.
We reserve the right to change your shipping method without notification if you select a method that we cannot use for your shipment (for instance, we cannot ship via postal services for items over 2 Kg to International destinations). If we need to change your shipping method, we will choose the least expensive shipping method for your order.
Worldwide - Excluding UK & Europe
Deliveries outside of the UK are not subject to 20% VAT and so the 20% tax on items is automatically deducted when you log-in, register or proceed to place an order.
If applicable, the customer will be liable for the taxes at the local tax rate, duty on the import and the brokerage service fee. This may need to be paid in advance to your local Customs & Excise office or the delivery company before your order can be delivered.
We offer the following shipping services:
- Royal Mail First Class International Airmail Services - Items are usually delivered within 7 to 10 working days.
- Royal Mail Standard International Mail Services - Items are usually delivered within 15 working days.
- DHL Express International - Items are usually delivered within 24 to 48 hours. DHL orders must be received by 3:30pm for next day service to most destinations in Europe
- Federal Express International Priority - Items are usually delivered within 48 hours. FedEx orders must be received by 3.00pm in order to ship items the same day, subject to stock availability.
- Where the actual weight of the package significantly exceeds the shipping cost charged on orders, we may write to you for an additional shipping charge. For larger orders, items may be shipped in multiple packets at our discretion.
We reserve the right to change your shipping method without notification if you select a method that we cannot use for your shipment (for instance, we cannot ship via postal services for items over 2 Kg to International destinations). If we need to change your shipping method, we will choose the least expensive shipping method for your order.
Frequently Asked Questions
IsoTek V5 Sigmas Mains Conditioner
The IsoTek V5 Sigmas Mains Conditioner is an essential addition to any high-quality audio or audio-visual system. This innovative product offers a full system upgrade for all your electronics, including TVs and projectors. With its advanced design and unique features, the V5 Sigmas is a significant step forward from its EVO3 predecessor.
The V5 Sigmas boasts a total of seven optimised power cleaning circuits that are specifically designed to remove both Common and Differential Mode mains noise. This results in a reduction of up to 80dB in RFI, ensuring that your audio or AV system performs at its best. Additionally, the product features four independent outlets for source components and three high-current outlets for power amps, active subwoofers, active loudspeakers, and even modern TVs.
One of the standout features of the V5 Sigmas is its fully star-earthed network, which provides added protection from dangerous power surges and voltage spikes. The product also comes with a solid core Ohno Continuous Cast copper silver-plated internal wiring with FEP virtual air dielectric, ensuring excellent performance and reliability.
The V5 Sigmas is not only a power conditioner but also a distribution system, which makes it a highly functional and cost-effective upgrade for a complete high-end audio system. With its KERP technology, the product ensures equal resistance and power delivery to all outlets, resulting in an improved sound stage, three-dimensional imaging, bass articulation, and overall performance.
In addition to its exceptional features, the V5 Sigmas is also designed to be user-friendly and convenient. It comes in a compact size measuring 445mm in width, 305mm deep, and 150mm high, making it easy to fit into any system setup. The product also features a System Link outlet, allowing you to connect multiple units together and maintain a starred earth reference.
Features
- Suitable for all audio or AV systems
- RFI reduction 80dB
- 7 optimised power cleaning circuits remove Common and Differential Mode mains noise
- 4 independent outlets for source components (10A max each)
- 3 independent high current outlets for power amps, active subwoofers, active loudspeakers, TVs etc. (16A max each)
- 121’500A instantaneous protection
- Fully star-earthed network
- Solid core Ohno Continuous Cast copper silver-plated internal wiring with FEP virtual air dielectric
- System Link outlet for extending the outlets and maintaining a starred earth reference
- Supplied with IsoTek’s award winning EVO3 Premier Power Cable (1.5m)
Design
The V5 Sigmas is an innovative component with a power cleaning and distribution system measuring 445mm in width, 305mm deep and 150mm high. It is a significant step up from the Aquarius and its EVO3 predecessor featuring over 35% improved amperage due to decreased resistance within the circuit design as well as 40% increase in current handling capability. This dramatically improves performance. There is improved direct current resistance (DCR) throughout the new design, bringing performance closer to the zero Ohms ideal. V5 Sigmas is seven power cleaners in one box, seven independent outlets, each one with its own dedicated clean power network. These dramatically reduce both Differential Mode and Common Mode noise. Cross contamination of connected components is also kept to a minimum due to the multiple power cleaning stages for each output socket. Most power filters join output sockets together, running each in series. This is an error as Differential Mode Noise created by your connected electronics will cross contaminate from one output socket to the next. The electrical architecture and design of V5 Sigmas is dramatically superior.
There are three high current low impedance outlets, rated at 16A, delivering 3’680W at 230V or 1’840W at 115V. These are suitable for all kinds of power amplifiers, active loudspeakers and subwoofers, nowadays TVs and feature a light version of the Titan’s Direct Coupled© circuit. The four remaining medium current outputs rated at 10A are designed for source components. These feature IsoTek’s unique Adaptive Gating © technology that autosenses the connected load, thus giving the ideal optimal clean power based upon power draw. The power cleaning network is more sophisticated than that of Aquarius.
KERP
KERP © (Kirchhoff’s Equal Resistance Path) ensures equal resistance and equal power delivery to all outlets. The internal wiring is of the highest standard; ultra-pure Ohno Continuous Cast copper solid core conductor strands with silver-plating offering low resistance and high amperage. A Fluorinated Ethylene Propylene (FEP) helix is wound around the conductor before an extruded FEP dielectric protects the conductor and creates a Virtual Dielectric of Air dielectric (FDA). This construction gives unrivalled performance and gives the ultimate low resistance, high performance internal power delivery system. Furthermore, 121’500A of instantaneous protection is provided, safeguarding valuable equipment via IsoTek’s unique sequential and repeatable protection system.
V5 Sigmas is high quality design yet highly functional and an excellent upgrade for a complete high-end audio system improving sound stage, three-dimensional imaging, bass articulation, control and a sense of extended frequency range and openness. IsoTek’s award winning Premier power cable is also included.
The internal wiring of IsoTek products synergises with the range of IsoTek power cables. One critical but overlooked area, is maintaining commonality of design and material properties though an audio wiring loom, be it signal carrying cables or your power cable network.
V5 Sigmas also contains a System Link outlet, this is designed to connect multiple units together, maintaining a starred earth reference, and preserving the need for multiple wall outlet sockets.
Specification
- NUMBER OF OUTLETS: 7
- MAINS INLET: 16A IEC C20
- MAINS VOLTAGE: 100-240V / 50-60Hz
- MEDIUM CURRENT - 230V: x4 (10A 2'300W total)
- MEDIUM CURRENT - 115V: x4 (10A 1'150W total)
- HIGH CURRENT - 230V: x3 (16A 3'680W total)
- HIGH CURRENT - 115V: x3 (16A 1'840W total)
- SYSTEM LINK: 1
- SURGE PROTECTION: 121'500A
- DIMENSIONS (W X H X D): 450 x 150 x 350mm
- WEIGHT: 15Kg
About IsoTek
IsoTek is a UK-based company that specialises in power management systems for hi-fi and home cinema applications. Formed in 2001, the company has rapidly become a world leader in mains conditioning and filtration, developing a wide range of innovative, award-winning products that form complete solutions to suit every pocket. Thanks to IsoTek’s painstaking attention to detail, its products significantly improve sound and picture quality, while offering protection from spikes and surges. IsoTeks reputation for creating truly exceptional products is well known in field of mains power distribution. All products are professionally designed, manufactured and carefully hand-built in the UK with every component extensively tested for quality, reliability and purpose. As a result IsoTek creates innovative, leading edge products that have won a plethora of prestigious awards from many leading industry magazines.
Specification
- NUMBER OF OUTLETS: 7
- MAINS INLET: 16A IEC C20
- MAINS VOLTAGE: 100-240V / 50-60Hz
- MEDIUM CURRENT - 230V: x4 (10A 2'300W total)
- MEDIUM CURRENT - 115V: x4 (10A 1'150W total)
- HIGH CURRENT - 230V: x3 (16A 3'680W total)
- HIGH CURRENT - 115V: x3 (16A 1'840W total)
- SYSTEM LINK: 1
- SURGE PROTECTION: 121'500A
- DIMENSIONS (W X H X D): 450 x 150 x 350mm
- WEIGHT: 15Kg
We use Royal Mail 1st Class services for our Standard Delivery.
Orders received before 4.30 pm Monday to Friday are usually dispatched the same day by FIRST CLASS post (unless premium postal or timed courier services are selected), subject to stock availability. This does not apply to custom-length cables and speaker cables as these require a longer timescale to terminate. This also excludes all cables selected for the burn-in service. Please note, we do not process orders on national holidays in the UK. Over 98% of our orders are delivered the next working day including Saturdays.
Standard delivery is usually within 2 working days, although 98% of all orders are delivered the next working day including Saturdays. In extreme cases, such as delivery to the Highlands and Islands, this may take 3 days.
All items are fully insured and come with an invoice from Future Shop. We use the Royal Mail for delivery of small packages and DPD Local or DHL for items that weigh over 2KG. Items over 2KG are fully insured and will usually be delivered within 48 hours of placing your order subject to stock availability. For international orders, we use FedEx or DHL services where customers have selected this option.
Please note, special orders for non-standard cable lengths may be subject to longer deliver time-scales. This may vary from manufacturer to manufacturer.
We offer 'Free delivery on orders over £99' subject to the following terms & conditions:
- Applies only to orders with £99 or more of items (including VAT at the UK rate), at Future Shop
- Free Delivery on orders over £99 utilises Royal Mail First Class postal service for items weighing under 2KG. For items weighing over 2KG, we use DPD or DHL next working day services which deliver from 9.00am to 6pm within mainland UK (excludes Royal Mail Special Delivery Services and timed next day delivery services by DPD or DHL).
- Applies only to deliveries to addresses within mainland UK and Northern Ireland addresses. Applies only to orders that are to be delivered to a single Mainland UK delivery address.
- You will not be eligible for free delivery on your order if any items are cancelled or returned for a refund, bringing the total order amount below £99. Where items are returned, the refund due will be the cost of the item less any postage costs.
- We reserve the right to change or discontinue 'Free delivery on orders over £99 promotion at any time.
- FREE DELIVERY FOR ORDERS OVER £99 OFFER DOES NOT APPLY TO TRADE CUSTOMERS.
UK Postal & Delivery Charges - FIRST CLASS
Free UK delivery on all orders over £99*
| Weight | Price (FIRST CLASS UK POSTAGE) |
|---|---|
| 0000g – 1000g | £ 3.95 |
| 1000g – 1400g | £ 4.95 |
| 1400g – 1800g | £ 5.95 |
| 1800g – 2000g | £ 6.95 |
| 2000g – 3000g | £ 8.95 |
* Free Delivery on orders over £99 utilises Royal Mail First Class postal service for items weighing under 2KG. For items weighing over 2KG, we use DPD or DHL next working day services which deliver from 9.00am to 6pm within mainland UK.
Free Delivery for orders over £99 excludes Royal Mail Special Delivery Services and timed next day delivery services by DPD or DHL.
Special Delivery UK - Guaranteed Next Working Day
We have 99.9% of the UK covered With Royal Mail Next Day Special Delivery. We guarantee delivery to most UK addresses by 1pm the next working day. This includes Northern Ireland, Jersey and Guernsey. Some places take longer to deliver to but we still guarantee delivery within three working days by 5.30 PM.
For the Next Day Special Delivery service, orders must be received by Future Shop by 4.30pm weekdays. Orders after the 4.30pm deadline cannot be guaranteed for same day dispatch.
Please note, Royal Mail Special Delivery for next working day may not be possible where non-standard cable lengths are ordered. If this is the case, the item will be shipped via The Royal Mail Special Delivery service as soon as the cable is custom made.
For orders weighing over 2KG, we reserve the right to ship items using Next Day Pre-Noon Courier Services where Royal Mail Special Delivery option has been selected.
Channel Islands & Northern Ireland
We accept orders from all Channel Islands including Alderney, Jersey, Guernsey and Sark. Unless you select a premium service, Items weighing under 2KG are delivered using our standard UK delivery option above. For items weighing over 2KG, a surcharge may be applied for all deliveries to the Channel Islands as well as Northern Ireland.
European Countries
Deliveries to EU member states are not subject to 20% VAT after December 31st 2020 and therefore the 20% VAT on items is automatically deducted when you log-in, register or proceed to place an order.
The customer will be liable for the VAT at the local VAT rate, duty on the import and the brokerage service fee if applicable. This may need to be paid in advance to your local Customs & Excise office or the delivery company before your order can be delivered.
We offer the following shipping services:
- Royal Mail First Class International Airmail Services - Items are usually delivered within 3 to 5 working days.
- Royal Mail Standard International Mail Services - Items are usually delivered within 7-10 working days.
- DHL Express International - Items are usually delivered within 24 to 48 hours. DHL orders must be received by 3:30pm for next day service to most destinations in Europe
- Federal Express International Priority - Items are usually delivered within 24 to 48 hours. FedEx orders must be received by 3.00pm for next day service to most destinations in Europe.
- Federal Express International Economy - Item are usually delivered within 48 to 72 hours.
We reserve the right to change your shipping method without notification if you select a method that we cannot use for your shipment (for instance, we cannot ship via postal services for items over 2 Kg to International destinations). If we need to change your shipping method, we will choose the least expensive shipping method for your order.
Worldwide - Excluding UK & Europe
Deliveries outside of the UK are not subject to 20% VAT and so the 20% tax on items is automatically deducted when you log-in, register or proceed to place an order.
If applicable, the customer will be liable for the taxes at the local tax rate, duty on the import and the brokerage service fee. This may need to be paid in advance to your local Customs & Excise office or the delivery company before your order can be delivered.
We offer the following shipping services:
- Royal Mail First Class International Airmail Services - Items are usually delivered within 7 to 10 working days.
- Royal Mail Standard International Mail Services - Items are usually delivered within 15 working days.
- DHL Express International - Items are usually delivered within 24 to 48 hours. DHL orders must be received by 3:30pm for next day service to most destinations in Europe
- Federal Express International Priority - Items are usually delivered within 48 hours. FedEx orders must be received by 3.00pm in order to ship items the same day, subject to stock availability.
- Where the actual weight of the package significantly exceeds the shipping cost charged on orders, we may write to you for an additional shipping charge. For larger orders, items may be shipped in multiple packets at our discretion.
We reserve the right to change your shipping method without notification if you select a method that we cannot use for your shipment (for instance, we cannot ship via postal services for items over 2 Kg to International destinations). If we need to change your shipping method, we will choose the least expensive shipping method for your order.
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