Matrix Audio Mini-i Pro 4 All-in-One Streamer/DAC/Headphone Amp
Usage Guide
Amplifier
CDPlayers
Computers
DAC
Mobile
Playstation
SoundBar
Speakers
TVs
XBOX
Streamers
Earphones
Headphones
DAP
Connection Guide
XLR Pair
USB Type C
Toslink Optical
RCA Pair
HDMI Standard
Ethernet Plug
6.35mm Single
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Item code: Mini-i Pro 4
Inc. VAT (20%) · Ex. VAT: £829.17 Ex. VAT · Inc. VAT (20%):
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SPEAKER CABLES:
A quantity of 2 means you will receive a pair of speaker cables e.g. for your front left and front right speakers. By entering a quantity of 1, you will get a cable for a single speaker e.g. centre speaker and this option also enables you to vary the length (and termination) of your cable for each speaker.
OTHER CABLES:
A quantity of 1 means you will receive a single cable in the case of aerial, satellite, subwoofer, digital coaxial & optical cables and a pair of cables in the case of 2 rca to 2 rca analogue audio cables.
NON-CABLE PRODUCTS:
A quantity of 1 means you will receive 1 of the specified products.
Order before 4pm (Mon–Fri) for same-day dispatch
Matrix Audio Mini-i Pro 4 All-in-One Streamer/DAC/Headphone Amp
The Matrix Audio mini-i Pro 4 is an excellent choice for audiophiles who want to enjoy high-quality music streaming and a superior listening experience. It has been upgraded to the latest ES9039Q2M D/A chip from ESS and features a fully balanced amplifier circuit design, ensuring low distortion and excellent sound quality. The mini-i Pro 4 also features two headphone outputs, a 6.35mm single-ended output and a 4.4mm balanced output, allowing for flexible connection options.
In addition, the MA Remote App and RM5 remote control provide easy control of the device, while the MA player supports Roon Ready (certification undergoing), DLNA/UPnP, AirPlay 2, Spotify Connect and TIDAL Connect. With its exceptional sound quality and intuitive controls, the Matrix Audio mini-i Pro 4 is an ideal choice for music lovers looking for an immersive listening experience.
Features
- ES9039Q2M D/A chip from ESS
- 3.46-inch LCD touch screen
- Integrates Roon Ready (certification undergoing), DLNA/UPnP, AirPlay 2, Spotify Connect and TIDAL Connect
- MA remote app
- Supports Internet radio from vTuner and Radio Paradise
- HDMI ARC input port, which allows the audio signal from the TV or projector to be transmitted to mini-i Pro 4
It's not just a DAC now
The all-new music streamer mini-i Pro 4 does not only have a rich set of digital inputs with excellent digital audio processing capabilities, but also supports various network streaming protocols. Combined with a self-developed high-quality digital audio/streaming playback system MA player and the controller app MA Remote App, it easily plays a vast amount of online streaming music, provides you with an exceptional high-fidelity listening experience.
Sound quality is the essential of a DAC
Upgraded to the latest ES9039Q2M D/A chip from ESS, with carefully tuned audio circuits, high-quality audio components, and optimized circuit layout, it has a very high SNR and extremely low distortion, delivering excellent performance to various types of music.
Full-balanced amplifier with dual output port
mini-i Pro 4 features two headphone output ports: a 6.35mm single-ended output and a 4.4mm balanced output, providing flexible connection options to accommodate different types of headphones. With a fully balanced amplifier circuit design, mini-i Pro 4 reduces interference in signal transmission and effectively enhances output power and sound quality, driving various high-impedance headphones effortlessly.
Sounds great, easy to use
With a 3.46-inch LCD touch screen, making the operations easier. The high-resolution display enriches the metadata of the playing tracks and device status, while the MA Remote App and RM5 remote control provide a convenient human-computer interaction. You can enjoy a diverse selection of music sources and a more enjoyable music listening experience.
MA player
MA player is a high-quality digital audio/streaming playback control system developed by Matrix Audio. With MA player, you can operate and control the mini-i Pro 4 through smartphones or tablets within the local area network. In addition, MA player also integrates Roon Ready (certification undergoing), DLNA/UPnP, AirPlay 2, Spotify Connect and TIDAL Connect, allows you to experience high-resolution streaming audio in your network.
MA Remote App
The MA Remote App is self-developed by Matrix Audio which is available for iPhone, iPad, or Android phones. With these devices, you can browse and play high resolution online audio from TIDAL, Qobuz, and HIGHRESAUDIO, listen to internet radio stations, adjust every hardware settings, check and install new firmware for your mini-i Pro 4.
Sort out your local music, play them effortlessly
The mini-i Pro 4 supports local music playback from USB storage devices and NAS. It indexes the storage and builds a music library based on these storage sources automatically. Music files will be categorized under "Library" in the MA Remote App, allowing you to easily find your desired music based on albums, tracks, artists, genres, composers, performers, ages, labels, etc. Simply browse and play your music collections.
Open the door to the high-res online streaming
mini-i Pro 4 provides a rich selection of online streaming music resources for you. You can login accounts of TIDAL, Qobuz, and HIGHRESAUDIO in MA Remote App, easily browse and play a vast amount of high-quality online streaming music, opening up an endless world of music for you.
Enjoy streaming music right away
mini-i Pro 4 supports various network streaming protocols. In addition to Roon Ready and AirPlay, it also supports DLNA/UPnP, TIDAL Connect, and Spotify Connect. It means you can transmit audio through different devices and platforms. Whether using Roon or wireless streaming through DLNA/UPnP and AirPlay, both you can achieve high-quality audio playback experience.
24×365, enjoy Internet radio programs
mini-i Pro 4 supports Internet radio from vTuner and Radio Paradise. Simply connect the mini-i Pro 4 to the Internet, open the MA Remote App, no matter the pop music, classical music or energetic atmosphere music or talk shows, it can meet your needs and let you fully explore diverse music.
High-quality USB DAC
mini-i Pro 4 features a high-quality USB DAC. It allows you to choose the appropriate USB cable to connect to computers, smartphones or tablets, and supports various audio formats and sampling rate specs up to 768kHz PCM, DSD512 and MQA audio.
Experience TV Hi-Fi
mini-i Pro 4 has added an HDMI ARC input port, which allows the audio signal from the TV or projector to be transmitted to mini-i Pro 4. You can enjoy clearer and more realistic audio while watching videos. The sampling rates are supported up to PCM 24 bit/192kHz. The power on/off, volume and playback linkage between mini-i Pro 4 and the display device can be controlled through CEC, which brings a new TV Hi-Fi experience to you.
Broadly compatible S/PDIF input
mini-i Pro 4 has S/PDIF optical and coaxial input interfaces, which can handle S/PDIF signals within the range of PCM 44.1-192kHz and DSD64 in DoP mode, providing users with a higher-quality audio decoding experience.
Jack of all trades
In addition to digital audio input and streaming audio playback, mini-i Pro 4 also has one set of RCA analog input which offers three input gain levels. It allows you to adjust the input gain based on the front-end device and your preferences. Whether you want to connect traditional analog audio devices or enjoy modern high-res digital music, mini-i Pro 4 will provide you with excellent audio performance and convenient operation.
Gigabit Ethernet and dual-band Wi-Fi
mini-i Pro 4 is equipped with a Gigabit Ethernet and dual-band Wi-Fi connection. The Ethernet connection ensures stability and sufficient transmission speed for audio data. Wi-Fi makes the connection tidy and convenient. Both the wired and wireless connection let the audio files stream to your audio system smoothly and stably. Get ready for a feast of music!
Multiple playback control
The RM5 remote control, specially designed for the mini-i series, combines a sturdy and delicate metal panel with a warm and smooth back cover, providing a better grip and an elegant compact appearance. We redesign the layout and functionality of the buttons. The newly added programmable button allows you to add a shortcut to your frequently used function. Now, control your playback contents easily.
Specification
- CPU: Quad Cortex-A55 2.0GHz
- D/A Chip: ES9039Q2M
- COAXIAL & OPTICAL
- PCM 16-24Bit /44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz
- DSD 2.8MHz (DoP)
- HDMI ARC: PCM 16-24Bit /44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz
- USB Audio
- PCM 16-24Bit /44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz,
- 352.8kHz, 384kHz, 705.6kHz, 768kHz
- MQA 16-24Bit /44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz,
- 352.8kHz, 384kHz MQA or MQA Studio stream
- DSD 2.8MHz, 5.6MHz, 11.2MHz (DoP)
- DSD 2.8MHz, 5.6MHz, 11.2MHz, 22.4MHz (Native)
- XLR
- SNR: 127dB A-weighting
- THD+N:<0.00008%@1k, <0.00010%@20Hz-20kHz
- Frequency Response: 20Hz-20kHz ±0.1 -3dB@90kHz
- Channel Crosstalk: >-146dB
- Output Level: 4.4VRMS@0dB
- RCA
- SNR: 121dB A-weighting
- THD+N:<0.00015%@1k, <0.00020%@20Hz-20kHz
- Frequency Response: 20Hz-20kHz ±0.1 -3dB@90kHz
- Channel Crosstalk: >-133dB
- Output Level: 2.2VRMS@0dB
- 4.4 mm balanced
- SNR: 117dB A-weighting
- THD+N:<0.0004%@20Hz-20kHz 4VRMS
- Frequency Response: 20Hz-20kHz ±0.1 -3dB@90kHz
- Output Impedance:<22Ω
- Output Power: 2200mw@33Ω, 950mw@300Ω, 500mw@600Ω, 1%THD
- Gain: +14dB
- 6.35mm unbalanced
- SNR: 116dB A-weighting
- THD+N:<0.0005%@20Hz-20kHz 2VRMS
- Frequency Response: 20Hz-20kHz ±0.1 -3dB@90kHz
- Output Impedance:<11Ω
- Output Power: 1200mW@33Ω, 260mW@300Ω, 130mW@600Ω, 1%THD
- Gain: +14dB
- Aux Input
- SNR: 100dB A-weighting
- THD+N: <0.0035%@1k, <0.0035%@20Hz-20kHz
- Frequency Response: 20Hz-20kHz ±0.1 -3dB@46kHz
- Channel Crosstalk: >-105dB
- Input Level: 2.1VRMS Maximum
- LANL: 10/100/1000 Mbps
- WLAN: 2.4 GHz / 5 GHz
- The USB Type C port provides a maximum power of 5V/1.5A.
- The USB port works with devices which conform to the USB mass storage standard and supports FAT, FAT32, exFAT and NTFS file formats, but is not guaranteed to be compatible with all storage devices.
- Controller app：MA Remote App
- Local Playback Format Supported: MP3 , WMA , WAV , AIF, AIFC, AIFF, AAC, FLAC, OGG, APE, ALAC, M4A, DSF, DFF, CUE
- PCM Sampling Rate:
- PCM 16-24Bit 44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz, 352.8kHz, 384kHz, 705.6kHz, 768kHz
- MQA 16-24Bit /44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz, 352.8kHz, 384kHz MQA or MQA Studio stream
- DSD Sampling Rate:
- 2.8MHz, 5.6MHz, 11.2MHz, 22.4MHz
- Roon Ready: (Under certification test )
- PCM Sampling Rate:
- PCM 16-24 Bit /44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz,
- 352.8kHz, 384kHz, 705.6kHz, 768kHz
- MQA 16-24 Bit /44.1 kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz, 352.8kHz, 384kHz MQA or MQA Studio stream
- DSD Sampling Rate: DSD 2.8MHz, 5.6MHz, 11.2MHz, 22.4MHz
- AirPlay 2: The audio specs depend on the service provider
- DLNA/UPnP: The audio specs depend on the service provider
- TIDAL Connect: The audio specs depend on the service provider
- Spotify Connect: The audio specs depend on the service provider
- vTuner: The audio specs depend on the service provider
- Radio Paradise: The audio specs depend on the service provider
- HIGHRESAUDIO: The audio specs depend on the service provider
- Power Voltage: AC 100V-240V 50/60Hz
- Standby Power Consumption: < 5W
- Maximum Power Consumption: < 30W
- Weight: 1.3 kg (2.87 pounds)
- Size
- Width: 224 mm (8.80 inches)
- Depth: 186 mm (7.32 inches)
- Height: 53 mm (2.07 inches)
- RM5 remote control x1
- Power cable x1
- Quick start guide x1
- Warranty card x1
About Matrix Audio
Matrix Audio UK is a renowned audio brand established in 2009 and based in the historic city of Xi'an, China. With a strong focus on developing, producing, and selling digital Hi-Fi audio products, Matrix Audio has evolved into a leading digital audio company over the course of over a decade.
Matrix Audio has built a stellar reputation among audiophiles in China and worldwide thanks to its commitment to delivering high-quality audio DACs, audio amplifiers, and other digital audio equipment. Their success can be attributed to the expertise of their professional testers, advanced research facilities, and state-of-the-art audio analysers.
The brand name "Matrix" is inspired by the mathematical concept of balance between two dimensions: portrait and landscape. Matrix Audio applies this concept to its product development and design philosophy. They prioritise excellent sound performance and strive for aesthetically pleasing designs that seamlessly integrate into any home environment. Harmony, both in sound and design, is the ultimate goal for Matrix Audio.
Matrix Audio's product lineup includes popular offerings such as the Mini-i Pro, X-Sabre Pro, Quattro II DAC, Audio Element i, X-Sabre Pro DAC, and Element X. These products exemplify the brand's dedication to delivering outstanding audio experiences while maintaining a perfect balance between form and function.
Choose Matrix Audio UK at Future Shop for cutting-edge digital Hi-Fi audio products that combine exceptional sound quality with captivating design, earning them a respected brand image and loyal following among audiophiles worldwide.
About Matrix Audio
Chinese maker of DACs, streamers and amplifiers, with its own playback software and companion app.
Matrix Audio makes DACs, headphone amplifiers, USB audio interfaces, streaming DACs, power amplifiers and music streamers. It also makes network switches, clock sources and isolators for digital audio systems, along with cables and accessories. The brand was registered in Xi'an, China, and sells through partners in dozens of countries.
Read more about Matrix Show less
Streaming sits alongside the DACs
Matrix makes plain DACs as well as network-connected units. The mini-i and X-SABRE are DAC lines, while the Element series combines a streaming DAC with a network connection. That means you can choose between a simple converter and a streamer, depending on how you play your music.
Software that runs on the hardware
The MA Player system is a Linux-based high-resolution playback platform, and the MA Remote app controls it from Android, iOS and iPadOS devices. Because the software is Matrix's own, you control the streamer from the same app whichever model you choose.
Digital accessories for your network
Matrix also lists the SU-1 USB isolation switcher, the SI-1 network isolator and the SS-1 Pro network switch, plus clock sources. These are for digital systems where you want to tidy up the path between the network, the streamer and the DAC.
Why we stock Matrix
Matrix build complete units. You get the feature set you would normally find several price brackets higher: full connectivity, proper implementation, no obvious corners cut. If you want one box to do the job rather than three that each do a part of it, the value is hard to argue with.
Specification
- CPU: Quad Cortex-A55 2.0GHz
- D/A Chip: ES9039Q2M
- COAXIAL & OPTICAL
- PCM 16-24Bit /44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz
- DSD 2.8MHz (DoP)
- HDMI ARC: PCM 16-24Bit /44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz
- USB Audio
- PCM 16-24Bit /44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz,
- 352.8kHz, 384kHz, 705.6kHz, 768kHz
- MQA 16-24Bit /44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz,
- 352.8kHz, 384kHz MQA or MQA Studio stream
- DSD 2.8MHz, 5.6MHz, 11.2MHz (DoP)
- DSD 2.8MHz, 5.6MHz, 11.2MHz, 22.4MHz (Native)
- XLR
- SNR: 127dB A-weighting
- THD+N:<0.00008%@1k, <0.00010%@20Hz-20kHz
- Frequency Response: 20Hz-20kHz ±0.1 -3dB@90kHz
- Channel Crosstalk: >-146dB
- Output Level: 4.4VRMS@0dB
- RCA
- SNR: 121dB A-weighting
- THD+N:<0.00015%@1k, <0.00020%@20Hz-20kHz
- Frequency Response: 20Hz-20kHz ±0.1 -3dB@90kHz
- Channel Crosstalk: >-133dB
- Output Level: 2.2VRMS@0dB
- 4.4 mm balanced
- SNR: 117dB A-weighting
- THD+N:<0.0004%@20Hz-20kHz 4VRMS
- Frequency Response: 20Hz-20kHz ±0.1 -3dB@90kHz
- Output Impedance:<22Ω
- Output Power: 2200mw@33Ω, 950mw@300Ω, 500mw@600Ω, 1%THD
- Gain: +14dB
- 6.35mm unbalanced
- SNR: 116dB A-weighting
- THD+N:<0.0005%@20Hz-20kHz 2VRMS
- Frequency Response: 20Hz-20kHz ±0.1 -3dB@90kHz
- Output Impedance:<11Ω
- Output Power: 1200mW@33Ω, 260mW@300Ω, 130mW@600Ω, 1%THD
- Gain: +14dB
- Aux Input
- SNR: 100dB A-weighting
- THD+N: <0.0035%@1k, <0.0035%@20Hz-20kHz
- Frequency Response: 20Hz-20kHz ±0.1 -3dB@46kHz
- Channel Crosstalk: >-105dB
- Input Level: 2.1VRMS Maximum
- LANL: 10/100/1000 Mbps
- WLAN: 2.4 GHz / 5 GHz
- The USB Type C port provides a maximum power of 5V/1.5A.
- The USB port works with devices which conform to the USB mass storage standard and supports FAT, FAT32, exFAT and NTFS file formats, but is not guaranteed to be compatible with all storage devices.
- Controller app：MA Remote App
- Local Playback Format Supported: MP3 , WMA , WAV , AIF, AIFC, AIFF, AAC, FLAC, OGG, APE, ALAC, M4A, DSF, DFF, CUE
- PCM Sampling Rate:
- PCM 16-24Bit 44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz, 352.8kHz, 384kHz, 705.6kHz, 768kHz
- MQA 16-24Bit /44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz, 352.8kHz, 384kHz MQA or MQA Studio stream
- DSD Sampling Rate:
- 2.8MHz, 5.6MHz, 11.2MHz, 22.4MHz
- Roon Ready: (Under certification test )
- PCM Sampling Rate:
- PCM 16-24 Bit /44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz,
- 352.8kHz, 384kHz, 705.6kHz, 768kHz
- MQA 16-24 Bit /44.1 kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz, 352.8kHz, 384kHz MQA or MQA Studio stream
- DSD Sampling Rate: DSD 2.8MHz, 5.6MHz, 11.2MHz, 22.4MHz
- AirPlay 2: The audio specs depend on the service provider
- DLNA/UPnP: The audio specs depend on the service provider
- TIDAL Connect: The audio specs depend on the service provider
- Spotify Connect: The audio specs depend on the service provider
- vTuner: The audio specs depend on the service provider
- Radio Paradise: The audio specs depend on the service provider
- HIGHRESAUDIO: The audio specs depend on the service provider
- Power Voltage: AC 100V-240V 50/60Hz
- Standby Power Consumption: < 5W
- Maximum Power Consumption: < 30W
- Weight: 1.3 kg (2.87 pounds)
- Size
- Width: 224 mm (8.80 inches)
- Depth: 186 mm (7.32 inches)
- Height: 53 mm (2.07 inches)
- RM5 remote control x1
- Power cable x1
- Quick start guide x1
- Warranty card x1
We use Royal Mail 1st Class services for our Standard Delivery.
Orders received before 4.30 pm Monday to Friday are usually dispatched the same day by FIRST CLASS post (unless premium postal or timed courier services are selected), subject to stock availability. This does not apply to custom-length cables and speaker cables as these require a longer timescale to terminate. This also excludes all cables selected for the burn-in service. Please note, we do not process orders on national holidays in the UK. Over 98% of our orders are delivered the next working day including Saturdays.
Standard delivery is usually within 2 working days, although 98% of all orders are delivered the next working day including Saturdays. In extreme cases, such as delivery to the Highlands and Islands, this may take 3 days.
All items are fully insured and come with an invoice from Future Shop. We use the Royal Mail for delivery of small packages and DPD Local or DHL for items that weigh over 2KG. Items over 2KG are fully insured and will usually be delivered within 48 hours of placing your order subject to stock availability. For international orders, we use FedEx or DHL services where customers have selected this option.
Please note, special orders for non-standard cable lengths may be subject to longer deliver time-scales. This may vary from manufacturer to manufacturer.
We offer 'Free delivery on orders over £99' subject to the following terms & conditions:
- Applies only to orders with £99 or more of items (including VAT at the UK rate), at Future Shop
- Free Delivery on orders over £99 utilises Royal Mail First Class postal service for items weighing under 2KG. For items weighing over 2KG, we use DPD or DHL next working day services which deliver from 9.00am to 6pm within mainland UK (excludes Royal Mail Special Delivery Services and timed next day delivery services by DPD or DHL).
- Applies only to deliveries to addresses within mainland UK and Northern Ireland addresses. Applies only to orders that are to be delivered to a single Mainland UK delivery address.
- You will not be eligible for free delivery on your order if any items are cancelled or returned for a refund, bringing the total order amount below £99. Where items are returned, the refund due will be the cost of the item less any postage costs.
- We reserve the right to change or discontinue 'Free delivery on orders over £99 promotion at any time.
- FREE DELIVERY FOR ORDERS OVER £99 OFFER DOES NOT APPLY TO TRADE CUSTOMERS.
UK Postal & Delivery Charges - FIRST CLASS
Free UK delivery on all orders over £99*
| Weight | Price (FIRST CLASS UK POSTAGE) |
| 0g - 1000g | £3.95 |
| 1000g - 1400g | £4.95 |
| 1400g - 1800g | £5.95 |
| 1800g - 2000g | £6.95 |
| 2000g - 3000g | £8.95 |
* Free Delivery on orders over £99 utilises Royal Mail First Class postal service for items weighing under 2KG. For items weighing over 2KG, we use DPD or DHL next working day services which deliver from 9.00am to 6pm within mainland UK.
Free Delivery for orders over £99 excludes Royal Mail Special Delivery Services and timed next day delivery services by DPD or DHL.
Special Delivery UK - Guaranteed Next Working Day
We have 99.9% of the UK covered With Royal Mail Next Day Special Delivery. We guarantee delivery to most UK addresses by 1pm the next working day. This includes Northern Ireland, Jersey and Guernsey. Some places take longer to deliver to but we still guarantee delivery within three working days by 5.30 PM.
Please note, Royal Mail Special Delivery for next working day may not be possible where non-standard cable lengths are ordered. If this is the case, the item will be shipped via The Royal Mail Special Delivery service as soon as the cable is custom made.
For orders weighing over 2KG, we reserve the right to ship items using Next Day Pre-Noon Courier Services where Royal Mail Special Delivery option has been selected.
Channel Islands & Northern Ireland
We accept orders from all Channel Islands including Alderney, Jersey, Guernsey and Sark. Unless you select a premium service, Items weighing under 2KG are delivered using our standard UK delivery option above. For items weighing over 2KG, a surcharge may be applied for all deliveries to the Channel Islands as well as Northern Ireland.
European Countries
Deliveries to EU member states are not subject to 20% VAT after December 31st 2020 and therefore the 20% VAT on items is automatically deducted when you log-in, register or proceed to place an order.
The customer will be liable for the VAT at the local VAT rate, duty on the import and the brokerage service fee if applicable. This may need to be paid in advance to your local Customs & Excise office or the delivery company before your order can be delivered.
We offer the following shipping services:
- Royal Mail First Class International Airmail Services - Items are usually delivered within 3 to 5 working days
- Royal Mail Standard International Mail Services - Items are usually delivered within 7-10 working days
- DHL Express International - Items are usually delivered within 24 to 48 hours. DHL orders must be received by 3:30pm for next day service to most destinations in Europe
- Federal Express International Priority - Items are usually delivered within 24 to 48 hours. FedEx orders must be received by 3.00pm for next day service to most destinations in Europe
- Federal Express International Economy - Item are usually delivered within 48 to 72 hours
We reserve the right to change your shipping method without notification if you select a method that we cannot use for your shipment (for instance, we cannot ship via postal services for items over 2 Kg to International destinations). If we need to change your shipping method, we will choose the least expensive shipping method for your order.
Worldwide - Excluding UK & Europe
Deliveries outside of the UK are not subject to 20% VAT and so the 20% tax on items is automatically deducted when you log-in, register or proceed to place an order.
If applicable, the customer will be liable for the taxes at the local tax rate, duty on the import and the brokerage service fee. This may need to be paid in advance to your local Customs & Excise office or the delivery company before your order can be delivered.
We offer the following shipping services:
- Royal Mail First Class International Airmail Services - Items are usually delivered within 7 to 10 working days
- Royal Mail Standard International Mail Services - Items are usually delivered within 15 working days
- DHL Express International - Items are usually delivered within 24 to 48 hours. DHL orders must be received by 3:30pm for next day service to most destinations in Europe
- Federal Express International Priority - Items are usually delivered within 48 hours. FedEx orders must be received by 3.00pm in order to ship items the same day, subject to stock availability
- Where the actual weight of the package significantly exceeds the shipping cost charged on orders, we may write to you for an additional shipping charge. For larger orders, items may be shipped in multiple packets at our discretion
We reserve the right to change your shipping method without notification if you select a method that we cannot use for your shipment (for instance, we cannot ship via postal services for items over 2 Kg to International destinations). If we need to change your shipping method, we will choose the least expensive shipping method for your order.
Frequently Asked Questions
Matrix Audio Mini-i Pro 4 All-in-One Streamer/DAC/Headphone Amp
The Matrix Audio mini-i Pro 4 is an excellent choice for audiophiles who want to enjoy high-quality music streaming and a superior listening experience. It has been upgraded to the latest ES9039Q2M D/A chip from ESS and features a fully balanced amplifier circuit design, ensuring low distortion and excellent sound quality. The mini-i Pro 4 also features two headphone outputs, a 6.35mm single-ended output and a 4.4mm balanced output, allowing for flexible connection options.
In addition, the MA Remote App and RM5 remote control provide easy control of the device, while the MA player supports Roon Ready (certification undergoing), DLNA/UPnP, AirPlay 2, Spotify Connect and TIDAL Connect. With its exceptional sound quality and intuitive controls, the Matrix Audio mini-i Pro 4 is an ideal choice for music lovers looking for an immersive listening experience.
Features
- ES9039Q2M D/A chip from ESS
- 3.46-inch LCD touch screen
- Integrates Roon Ready (certification undergoing), DLNA/UPnP, AirPlay 2, Spotify Connect and TIDAL Connect
- MA remote app
- Supports Internet radio from vTuner and Radio Paradise
- HDMI ARC input port, which allows the audio signal from the TV or projector to be transmitted to mini-i Pro 4
It's not just a DAC now
The all-new music streamer mini-i Pro 4 does not only have a rich set of digital inputs with excellent digital audio processing capabilities, but also supports various network streaming protocols. Combined with a self-developed high-quality digital audio/streaming playback system MA player and the controller app MA Remote App, it easily plays a vast amount of online streaming music, provides you with an exceptional high-fidelity listening experience.
Sound quality is the essential of a DAC
Upgraded to the latest ES9039Q2M D/A chip from ESS, with carefully tuned audio circuits, high-quality audio components, and optimized circuit layout, it has a very high SNR and extremely low distortion, delivering excellent performance to various types of music.
Full-balanced amplifier with dual output port
mini-i Pro 4 features two headphone output ports: a 6.35mm single-ended output and a 4.4mm balanced output, providing flexible connection options to accommodate different types of headphones. With a fully balanced amplifier circuit design, mini-i Pro 4 reduces interference in signal transmission and effectively enhances output power and sound quality, driving various high-impedance headphones effortlessly.
Sounds great, easy to use
With a 3.46-inch LCD touch screen, making the operations easier. The high-resolution display enriches the metadata of the playing tracks and device status, while the MA Remote App and RM5 remote control provide a convenient human-computer interaction. You can enjoy a diverse selection of music sources and a more enjoyable music listening experience.
MA player
MA player is a high-quality digital audio/streaming playback control system developed by Matrix Audio. With MA player, you can operate and control the mini-i Pro 4 through smartphones or tablets within the local area network. In addition, MA player also integrates Roon Ready (certification undergoing), DLNA/UPnP, AirPlay 2, Spotify Connect and TIDAL Connect, allows you to experience high-resolution streaming audio in your network.
MA Remote App
The MA Remote App is self-developed by Matrix Audio which is available for iPhone, iPad, or Android phones. With these devices, you can browse and play high resolution online audio from TIDAL, Qobuz, and HIGHRESAUDIO, listen to internet radio stations, adjust every hardware settings, check and install new firmware for your mini-i Pro 4.
Sort out your local music, play them effortlessly
The mini-i Pro 4 supports local music playback from USB storage devices and NAS. It indexes the storage and builds a music library based on these storage sources automatically. Music files will be categorized under "Library" in the MA Remote App, allowing you to easily find your desired music based on albums, tracks, artists, genres, composers, performers, ages, labels, etc. Simply browse and play your music collections.
Open the door to the high-res online streaming
mini-i Pro 4 provides a rich selection of online streaming music resources for you. You can login accounts of TIDAL, Qobuz, and HIGHRESAUDIO in MA Remote App, easily browse and play a vast amount of high-quality online streaming music, opening up an endless world of music for you.
Enjoy streaming music right away
mini-i Pro 4 supports various network streaming protocols. In addition to Roon Ready and AirPlay, it also supports DLNA/UPnP, TIDAL Connect, and Spotify Connect. It means you can transmit audio through different devices and platforms. Whether using Roon or wireless streaming through DLNA/UPnP and AirPlay, both you can achieve high-quality audio playback experience.
24×365, enjoy Internet radio programs
mini-i Pro 4 supports Internet radio from vTuner and Radio Paradise. Simply connect the mini-i Pro 4 to the Internet, open the MA Remote App, no matter the pop music, classical music or energetic atmosphere music or talk shows, it can meet your needs and let you fully explore diverse music.
High-quality USB DAC
mini-i Pro 4 features a high-quality USB DAC. It allows you to choose the appropriate USB cable to connect to computers, smartphones or tablets, and supports various audio formats and sampling rate specs up to 768kHz PCM, DSD512 and MQA audio.
Experience TV Hi-Fi
mini-i Pro 4 has added an HDMI ARC input port, which allows the audio signal from the TV or projector to be transmitted to mini-i Pro 4. You can enjoy clearer and more realistic audio while watching videos. The sampling rates are supported up to PCM 24 bit/192kHz. The power on/off, volume and playback linkage between mini-i Pro 4 and the display device can be controlled through CEC, which brings a new TV Hi-Fi experience to you.
Broadly compatible S/PDIF input
mini-i Pro 4 has S/PDIF optical and coaxial input interfaces, which can handle S/PDIF signals within the range of PCM 44.1-192kHz and DSD64 in DoP mode, providing users with a higher-quality audio decoding experience.
Jack of all trades
In addition to digital audio input and streaming audio playback, mini-i Pro 4 also has one set of RCA analog input which offers three input gain levels. It allows you to adjust the input gain based on the front-end device and your preferences. Whether you want to connect traditional analog audio devices or enjoy modern high-res digital music, mini-i Pro 4 will provide you with excellent audio performance and convenient operation.
Gigabit Ethernet and dual-band Wi-Fi
mini-i Pro 4 is equipped with a Gigabit Ethernet and dual-band Wi-Fi connection. The Ethernet connection ensures stability and sufficient transmission speed for audio data. Wi-Fi makes the connection tidy and convenient. Both the wired and wireless connection let the audio files stream to your audio system smoothly and stably. Get ready for a feast of music!
Multiple playback control
The RM5 remote control, specially designed for the mini-i series, combines a sturdy and delicate metal panel with a warm and smooth back cover, providing a better grip and an elegant compact appearance. We redesign the layout and functionality of the buttons. The newly added programmable button allows you to add a shortcut to your frequently used function. Now, control your playback contents easily.
Specification
- CPU: Quad Cortex-A55 2.0GHz
- D/A Chip: ES9039Q2M
- COAXIAL & OPTICAL
- PCM 16-24Bit /44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz
- DSD 2.8MHz (DoP)
- HDMI ARC: PCM 16-24Bit /44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz
- USB Audio
- PCM 16-24Bit /44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz,
- 352.8kHz, 384kHz, 705.6kHz, 768kHz
- MQA 16-24Bit /44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz,
- 352.8kHz, 384kHz MQA or MQA Studio stream
- DSD 2.8MHz, 5.6MHz, 11.2MHz (DoP)
- DSD 2.8MHz, 5.6MHz, 11.2MHz, 22.4MHz (Native)
- XLR
- SNR: 127dB A-weighting
- THD+N:<0.00008%@1k, <0.00010%@20Hz-20kHz
- Frequency Response: 20Hz-20kHz ±0.1 -3dB@90kHz
- Channel Crosstalk: >-146dB
- Output Level: 4.4VRMS@0dB
- RCA
- SNR: 121dB A-weighting
- THD+N:<0.00015%@1k, <0.00020%@20Hz-20kHz
- Frequency Response: 20Hz-20kHz ±0.1 -3dB@90kHz
- Channel Crosstalk: >-133dB
- Output Level: 2.2VRMS@0dB
- 4.4 mm balanced
- SNR: 117dB A-weighting
- THD+N:<0.0004%@20Hz-20kHz 4VRMS
- Frequency Response: 20Hz-20kHz ±0.1 -3dB@90kHz
- Output Impedance:<22Ω
- Output Power: 2200mw@33Ω, 950mw@300Ω, 500mw@600Ω, 1%THD
- Gain: +14dB
- 6.35mm unbalanced
- SNR: 116dB A-weighting
- THD+N:<0.0005%@20Hz-20kHz 2VRMS
- Frequency Response: 20Hz-20kHz ±0.1 -3dB@90kHz
- Output Impedance:<11Ω
- Output Power: 1200mW@33Ω, 260mW@300Ω, 130mW@600Ω, 1%THD
- Gain: +14dB
- Aux Input
- SNR: 100dB A-weighting
- THD+N: <0.0035%@1k, <0.0035%@20Hz-20kHz
- Frequency Response: 20Hz-20kHz ±0.1 -3dB@46kHz
- Channel Crosstalk: >-105dB
- Input Level: 2.1VRMS Maximum
- LANL: 10/100/1000 Mbps
- WLAN: 2.4 GHz / 5 GHz
- The USB Type C port provides a maximum power of 5V/1.5A.
- The USB port works with devices which conform to the USB mass storage standard and supports FAT, FAT32, exFAT and NTFS file formats, but is not guaranteed to be compatible with all storage devices.
- Controller app：MA Remote App
- Local Playback Format Supported: MP3 , WMA , WAV , AIF, AIFC, AIFF, AAC, FLAC, OGG, APE, ALAC, M4A, DSF, DFF, CUE
- PCM Sampling Rate:
- PCM 16-24Bit 44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz, 352.8kHz, 384kHz, 705.6kHz, 768kHz
- MQA 16-24Bit /44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz, 352.8kHz, 384kHz MQA or MQA Studio stream
- DSD Sampling Rate:
- 2.8MHz, 5.6MHz, 11.2MHz, 22.4MHz
- Roon Ready: (Under certification test )
- PCM Sampling Rate:
- PCM 16-24 Bit /44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz,
- 352.8kHz, 384kHz, 705.6kHz, 768kHz
- MQA 16-24 Bit /44.1 kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz, 352.8kHz, 384kHz MQA or MQA Studio stream
- DSD Sampling Rate: DSD 2.8MHz, 5.6MHz, 11.2MHz, 22.4MHz
- AirPlay 2: The audio specs depend on the service provider
- DLNA/UPnP: The audio specs depend on the service provider
- TIDAL Connect: The audio specs depend on the service provider
- Spotify Connect: The audio specs depend on the service provider
- vTuner: The audio specs depend on the service provider
- Radio Paradise: The audio specs depend on the service provider
- HIGHRESAUDIO: The audio specs depend on the service provider
- Power Voltage: AC 100V-240V 50/60Hz
- Standby Power Consumption: < 5W
- Maximum Power Consumption: < 30W
- Weight: 1.3 kg (2.87 pounds)
- Size
- Width: 224 mm (8.80 inches)
- Depth: 186 mm (7.32 inches)
- Height: 53 mm (2.07 inches)
- RM5 remote control x1
- Power cable x1
- Quick start guide x1
- Warranty card x1
About Matrix Audio
Matrix Audio UK is a renowned audio brand established in 2009 and based in the historic city of Xi'an, China. With a strong focus on developing, producing, and selling digital Hi-Fi audio products, Matrix Audio has evolved into a leading digital audio company over the course of over a decade.
Matrix Audio has built a stellar reputation among audiophiles in China and worldwide thanks to its commitment to delivering high-quality audio DACs, audio amplifiers, and other digital audio equipment. Their success can be attributed to the expertise of their professional testers, advanced research facilities, and state-of-the-art audio analysers.
The brand name "Matrix" is inspired by the mathematical concept of balance between two dimensions: portrait and landscape. Matrix Audio applies this concept to its product development and design philosophy. They prioritise excellent sound performance and strive for aesthetically pleasing designs that seamlessly integrate into any home environment. Harmony, both in sound and design, is the ultimate goal for Matrix Audio.
Matrix Audio's product lineup includes popular offerings such as the Mini-i Pro, X-Sabre Pro, Quattro II DAC, Audio Element i, X-Sabre Pro DAC, and Element X. These products exemplify the brand's dedication to delivering outstanding audio experiences while maintaining a perfect balance between form and function.
Choose Matrix Audio UK at Future Shop for cutting-edge digital Hi-Fi audio products that combine exceptional sound quality with captivating design, earning them a respected brand image and loyal following among audiophiles worldwide.
About Matrix Audio
Chinese maker of DACs, streamers and amplifiers, with its own playback software and companion app.
Matrix Audio makes DACs, headphone amplifiers, USB audio interfaces, streaming DACs, power amplifiers and music streamers. It also makes network switches, clock sources and isolators for digital audio systems, along with cables and accessories. The brand was registered in Xi'an, China, and sells through partners in dozens of countries.
Read more about Matrix Show less
Streaming sits alongside the DACs
Matrix makes plain DACs as well as network-connected units. The mini-i and X-SABRE are DAC lines, while the Element series combines a streaming DAC with a network connection. That means you can choose between a simple converter and a streamer, depending on how you play your music.
Software that runs on the hardware
The MA Player system is a Linux-based high-resolution playback platform, and the MA Remote app controls it from Android, iOS and iPadOS devices. Because the software is Matrix's own, you control the streamer from the same app whichever model you choose.
Digital accessories for your network
Matrix also lists the SU-1 USB isolation switcher, the SI-1 network isolator and the SS-1 Pro network switch, plus clock sources. These are for digital systems where you want to tidy up the path between the network, the streamer and the DAC.
Why we stock Matrix
Matrix build complete units. You get the feature set you would normally find several price brackets higher: full connectivity, proper implementation, no obvious corners cut. If you want one box to do the job rather than three that each do a part of it, the value is hard to argue with.
Specification
- CPU: Quad Cortex-A55 2.0GHz
- D/A Chip: ES9039Q2M
- COAXIAL & OPTICAL
- PCM 16-24Bit /44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz
- DSD 2.8MHz (DoP)
- HDMI ARC: PCM 16-24Bit /44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz
- USB Audio
- PCM 16-24Bit /44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz,
- 352.8kHz, 384kHz, 705.6kHz, 768kHz
- MQA 16-24Bit /44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz,
- 352.8kHz, 384kHz MQA or MQA Studio stream
- DSD 2.8MHz, 5.6MHz, 11.2MHz (DoP)
- DSD 2.8MHz, 5.6MHz, 11.2MHz, 22.4MHz (Native)
- XLR
- SNR: 127dB A-weighting
- THD+N:<0.00008%@1k, <0.00010%@20Hz-20kHz
- Frequency Response: 20Hz-20kHz ±0.1 -3dB@90kHz
- Channel Crosstalk: >-146dB
- Output Level: 4.4VRMS@0dB
- RCA
- SNR: 121dB A-weighting
- THD+N:<0.00015%@1k, <0.00020%@20Hz-20kHz
- Frequency Response: 20Hz-20kHz ±0.1 -3dB@90kHz
- Channel Crosstalk: >-133dB
- Output Level: 2.2VRMS@0dB
- 4.4 mm balanced
- SNR: 117dB A-weighting
- THD+N:<0.0004%@20Hz-20kHz 4VRMS
- Frequency Response: 20Hz-20kHz ±0.1 -3dB@90kHz
- Output Impedance:<22Ω
- Output Power: 2200mw@33Ω, 950mw@300Ω, 500mw@600Ω, 1%THD
- Gain: +14dB
- 6.35mm unbalanced
- SNR: 116dB A-weighting
- THD+N:<0.0005%@20Hz-20kHz 2VRMS
- Frequency Response: 20Hz-20kHz ±0.1 -3dB@90kHz
- Output Impedance:<11Ω
- Output Power: 1200mW@33Ω, 260mW@300Ω, 130mW@600Ω, 1%THD
- Gain: +14dB
- Aux Input
- SNR: 100dB A-weighting
- THD+N: <0.0035%@1k, <0.0035%@20Hz-20kHz
- Frequency Response: 20Hz-20kHz ±0.1 -3dB@46kHz
- Channel Crosstalk: >-105dB
- Input Level: 2.1VRMS Maximum
- LANL: 10/100/1000 Mbps
- WLAN: 2.4 GHz / 5 GHz
- The USB Type C port provides a maximum power of 5V/1.5A.
- The USB port works with devices which conform to the USB mass storage standard and supports FAT, FAT32, exFAT and NTFS file formats, but is not guaranteed to be compatible with all storage devices.
- Controller app：MA Remote App
- Local Playback Format Supported: MP3 , WMA , WAV , AIF, AIFC, AIFF, AAC, FLAC, OGG, APE, ALAC, M4A, DSF, DFF, CUE
- PCM Sampling Rate:
- PCM 16-24Bit 44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz, 352.8kHz, 384kHz, 705.6kHz, 768kHz
- MQA 16-24Bit /44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz, 352.8kHz, 384kHz MQA or MQA Studio stream
- DSD Sampling Rate:
- 2.8MHz, 5.6MHz, 11.2MHz, 22.4MHz
- Roon Ready: (Under certification test )
- PCM Sampling Rate:
- PCM 16-24 Bit /44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz,
- 352.8kHz, 384kHz, 705.6kHz, 768kHz
- MQA 16-24 Bit /44.1 kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz, 352.8kHz, 384kHz MQA or MQA Studio stream
- DSD Sampling Rate: DSD 2.8MHz, 5.6MHz, 11.2MHz, 22.4MHz
- AirPlay 2: The audio specs depend on the service provider
- DLNA/UPnP: The audio specs depend on the service provider
- TIDAL Connect: The audio specs depend on the service provider
- Spotify Connect: The audio specs depend on the service provider
- vTuner: The audio specs depend on the service provider
- Radio Paradise: The audio specs depend on the service provider
- HIGHRESAUDIO: The audio specs depend on the service provider
- Power Voltage: AC 100V-240V 50/60Hz
- Standby Power Consumption: < 5W
- Maximum Power Consumption: < 30W
- Weight: 1.3 kg (2.87 pounds)
- Size
- Width: 224 mm (8.80 inches)
- Depth: 186 mm (7.32 inches)
- Height: 53 mm (2.07 inches)
- RM5 remote control x1
- Power cable x1
- Quick start guide x1
- Warranty card x1
We use Royal Mail 1st Class services for our Standard Delivery.
Orders received before 4.30 pm Monday to Friday are usually dispatched the same day by FIRST CLASS post (unless premium postal or timed courier services are selected), subject to stock availability. This does not apply to custom-length cables and speaker cables as these require a longer timescale to terminate. This also excludes all cables selected for the burn-in service. Please note, we do not process orders on national holidays in the UK. Over 98% of our orders are delivered the next working day including Saturdays.
Standard delivery is usually within 2 working days, although 98% of all orders are delivered the next working day including Saturdays. In extreme cases, such as delivery to the Highlands and Islands, this may take 3 days.
All items are fully insured and come with an invoice from Future Shop. We use the Royal Mail for delivery of small packages and DPD Local or DHL for items that weigh over 2KG. Items over 2KG are fully insured and will usually be delivered within 48 hours of placing your order subject to stock availability. For international orders, we use FedEx or DHL services where customers have selected this option.
Please note, special orders for non-standard cable lengths may be subject to longer deliver time-scales. This may vary from manufacturer to manufacturer.
We offer 'Free delivery on orders over £99' subject to the following terms & conditions:
- Applies only to orders with £99 or more of items (including VAT at the UK rate), at Future Shop
- Free Delivery on orders over £99 utilises Royal Mail First Class postal service for items weighing under 2KG. For items weighing over 2KG, we use DPD or DHL next working day services which deliver from 9.00am to 6pm within mainland UK (excludes Royal Mail Special Delivery Services and timed next day delivery services by DPD or DHL).
- Applies only to deliveries to addresses within mainland UK and Northern Ireland addresses. Applies only to orders that are to be delivered to a single Mainland UK delivery address.
- You will not be eligible for free delivery on your order if any items are cancelled or returned for a refund, bringing the total order amount below £99. Where items are returned, the refund due will be the cost of the item less any postage costs.
- We reserve the right to change or discontinue 'Free delivery on orders over £99 promotion at any time.
- FREE DELIVERY FOR ORDERS OVER £99 OFFER DOES NOT APPLY TO TRADE CUSTOMERS.
UK Postal & Delivery Charges - FIRST CLASS
Free UK delivery on all orders over £99*
| Weight | Price (FIRST CLASS UK POSTAGE) |
| 0g - 1000g | £3.95 |
| 1000g - 1400g | £4.95 |
| 1400g - 1800g | £5.95 |
| 1800g - 2000g | £6.95 |
| 2000g - 3000g | £8.95 |
* Free Delivery on orders over £99 utilises Royal Mail First Class postal service for items weighing under 2KG. For items weighing over 2KG, we use DPD or DHL next working day services which deliver from 9.00am to 6pm within mainland UK.
Free Delivery for orders over £99 excludes Royal Mail Special Delivery Services and timed next day delivery services by DPD or DHL.
Special Delivery UK - Guaranteed Next Working Day
We have 99.9% of the UK covered With Royal Mail Next Day Special Delivery. We guarantee delivery to most UK addresses by 1pm the next working day. This includes Northern Ireland, Jersey and Guernsey. Some places take longer to deliver to but we still guarantee delivery within three working days by 5.30 PM.
Please note, Royal Mail Special Delivery for next working day may not be possible where non-standard cable lengths are ordered. If this is the case, the item will be shipped via The Royal Mail Special Delivery service as soon as the cable is custom made.
For orders weighing over 2KG, we reserve the right to ship items using Next Day Pre-Noon Courier Services where Royal Mail Special Delivery option has been selected.
Channel Islands & Northern Ireland
We accept orders from all Channel Islands including Alderney, Jersey, Guernsey and Sark. Unless you select a premium service, Items weighing under 2KG are delivered using our standard UK delivery option above. For items weighing over 2KG, a surcharge may be applied for all deliveries to the Channel Islands as well as Northern Ireland.
European Countries
Deliveries to EU member states are not subject to 20% VAT after December 31st 2020 and therefore the 20% VAT on items is automatically deducted when you log-in, register or proceed to place an order.
The customer will be liable for the VAT at the local VAT rate, duty on the import and the brokerage service fee if applicable. This may need to be paid in advance to your local Customs & Excise office or the delivery company before your order can be delivered.
We offer the following shipping services:
- Royal Mail First Class International Airmail Services - Items are usually delivered within 3 to 5 working days
- Royal Mail Standard International Mail Services - Items are usually delivered within 7-10 working days
- DHL Express International - Items are usually delivered within 24 to 48 hours. DHL orders must be received by 3:30pm for next day service to most destinations in Europe
- Federal Express International Priority - Items are usually delivered within 24 to 48 hours. FedEx orders must be received by 3.00pm for next day service to most destinations in Europe
- Federal Express International Economy - Item are usually delivered within 48 to 72 hours
We reserve the right to change your shipping method without notification if you select a method that we cannot use for your shipment (for instance, we cannot ship via postal services for items over 2 Kg to International destinations). If we need to change your shipping method, we will choose the least expensive shipping method for your order.
Worldwide - Excluding UK & Europe
Deliveries outside of the UK are not subject to 20% VAT and so the 20% tax on items is automatically deducted when you log-in, register or proceed to place an order.
If applicable, the customer will be liable for the taxes at the local tax rate, duty on the import and the brokerage service fee. This may need to be paid in advance to your local Customs & Excise office or the delivery company before your order can be delivered.
We offer the following shipping services:
- Royal Mail First Class International Airmail Services - Items are usually delivered within 7 to 10 working days
- Royal Mail Standard International Mail Services - Items are usually delivered within 15 working days
- DHL Express International - Items are usually delivered within 24 to 48 hours. DHL orders must be received by 3:30pm for next day service to most destinations in Europe
- Federal Express International Priority - Items are usually delivered within 48 hours. FedEx orders must be received by 3.00pm in order to ship items the same day, subject to stock availability
- Where the actual weight of the package significantly exceeds the shipping cost charged on orders, we may write to you for an additional shipping charge. For larger orders, items may be shipped in multiple packets at our discretion
We reserve the right to change your shipping method without notification if you select a method that we cannot use for your shipment (for instance, we cannot ship via postal services for items over 2 Kg to International destinations). If we need to change your shipping method, we will choose the least expensive shipping method for your order.
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Matrix Audio Mini-i Pro 4 All-in-One Streamer/DAC/Headphone Amp
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Matrix Audio Mini-i Pro 4 All-in-One Streamer/DAC/Headphone Amp
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