Matrix Audio TS-1 Music Streamer & Headphone Amplifier
Usage Guide
Amplifier
Computers
DAC
Mobile
Streamers
Routers
Earphones
Headphones
Power Block
Connection Guide
XLR Pair
USB Type B
USB Type A
Toslink Optical
RCA Single
RCA Pair
IEC 10A
HDMI Standard
Ethernet Plug
6.35mm Single
Bluetooth
4.4mm Single
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Item code: TS-1
Inc. VAT (20%) · Ex. VAT: £1,829.17 Ex. VAT · Inc. VAT (20%):
Lowest price in the last 30 days:
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If you've seen a better offer for this product, we will endeavour to match it. The competing offer must be on brand-new boxed items, and in stock from another UK Online Authorised Retailer (excluding marketplaces). Price match quotations are valid for 7 days.
SPEAKER CABLES:
A quantity of 2 means you will receive a pair of speaker cables e.g. for your front left and front right speakers. By entering a quantity of 1, you will get a cable for a single speaker e.g. centre speaker and this option also enables you to vary the length (and termination) of your cable for each speaker.
OTHER CABLES:
A quantity of 1 means you will receive a single cable in the case of aerial, satellite, subwoofer, digital coaxial & optical cables and a pair of cables in the case of 2 rca to 2 rca analogue audio cables.
NON-CABLE PRODUCTS:
A quantity of 1 means you will receive 1 of the specified products.
Order before 4pm (Mon–Fri) for same-day dispatch
Matrix Audio TS-1 Music Streamer & Headphone Amplifier
The Matrix Audio TS-1 is designed as a complete, space-saving solution for modern listeners who want high performance without a rack full of boxes. Bringing together a network streamer, DAC, and headphone amplifier in one compact unit, it is ideal for headphone users and active speaker systems alike. Built on the same streaming platform as Matrix Audio’s M Series, the TS-1 delivers a fast, responsive interface, a clear display, and smooth control via the MA Remote App on iOS or Android.
Sound quality is a clear priority. The TS-1 uses a fully balanced DAC architecture with dedicated AK4493SEQ chips per channel, supported by independent low-noise regulation to maximise dynamic range and detail. Dual femtosecond clocks handle the 44.1kHz and 48kHz sampling families separately, helping reduce jitter at the source. For headphones, the fully balanced discrete amplifier offers both 4.4mm balanced and 6.35mm unbalanced outputs, with low output impedance and generous power to drive everything from sensitive IEMs to demanding full-size headphones with control and ease.
Flexibility is where the TS-1 really stands out. Digital and analogue inputs, HDMI ARC, and extensive streaming support allow it to act as a true audio centre for desktop, living room, or mixed-use systems. Balanced XLR and RCA outputs make pairing with active speakers simple, while the dedicated subwoofer output enables clean 2.1 system setups. Add internal NVMe storage, NAS integration, Wi-Fi or Ethernet networking, and the option to upgrade with an external linear power supply, and the TS-1 becomes a long-term solution that can grow with your system.
Here is what Matrix Audio say about the TS-1
Matrix Audio proudly presents the TS-1, a new-generation all-in-one solution for headphone and active monitor audiophiles. Adhering to the core philosophy of "simplifying complexity", the TS-1 seamlessly integrates a streamer, DAC and headphone amplifier into one compact device. Pair it with your favorite headphones or active speakers, and you'll have a high-quality Hi-Fi system ready to go. Whether you’re a digital audio guy seeking convenience or a discerning audiophile with picky ears for sound quality, the TS-1 offers a one-stop solution that strips away the unnecessary and brings music back to its pure essence.
Powered by the Hi-Fi streaming hardware platform from the Matrix Audio M Series, the TS-1 delivers a significant leap in performance. Its upgraded display and the continuously evolving MA Player Hi-Fi Streaming OS, paired with the MA Remote App, provide seamless compatibility with both iOS and Android devices. Whether using a smartphone or tablet, you'll experience an effortlessly smooth and intuitive user experience.
Unlimited Resources at Your Fingertips
Access an extensive library of high-resolution music, including TIDAL, Qobuz, HIGHRESAUDIO and internet radio - all seamlessly integrated into one device.
Support streaming protocols including Roon Ready, Audirvana, TIDAL Connect, Qobuz Connect, Spotify Conncet, AirPlay2, QPlay and UPnP/DLNA.
Audio Center
Designed with the concept of an "all-scenario audio center," it features five input interfaces: optical, coaxial, USB Audio, HDMI ARC, and RCA analog inputs. Whether it is in living room entertainment, in a desktop setup, a vinyl system, or modern streaming music, all audio sources can be seamlessly connected to achieve "one device for all scenarios". Effortlessly switch audio sources using the IR remote or the MA Remote App.
From Desktop to Living Room
With high-standard XLR and RCA analog output interfaces, building an active speaker system becomes easier. No need to worry about amplifier matching or complex wiring—whether creating a desktop Hi-Fi system or enhancing your living room entertainment, you can achieve studio-quality sound in a minimalist way. The analog outputs offer two output voltage settings, catering to active speakers with different gain requirements.
Subwoofer Output
A newly added subwoofer output specifically handles audio frequencies below 150Hz with synchronized volume control of the line output. With this interface, you can easily connect an active subwoofer to compensate for the limited low-frequency extension of small active speakers. Whether you're enjoying music or watching TV, it creates a more immersive audio experience and opens up new possibilities for a 2.1-channel setup.
Refined Tuning
Equipped with 6.35mm unbalanced and 4.4mm balanced outputs, the new fully balanced, high-bias discrete headphone amplifier has an output impedance of just 1 ohm. This ensures effective voltage dynamics, even with low-impedance, high-sensitivity headphones. Especially tuned for modern high-resolution headphones, it maintains high-frequency extension while subtly restraining the highs for a more comfortable, long-term listening experience. With a two-level output voltage setting, it effortlessly handles both low-impedance IEMs and high-impedance full-sized headphones.
Independent Layered Design
Ingeniously, the analog and digital circuits are arranged on separate PCB layers, with the digital section on the lower layer and the analog section on the upper layer. This approach minimizes interference between circuits and facilitates efficient heat dissipation for the high-bias headphone amplifier. The analog PCB features a fully symmetrical left-right design, ensuring stable audio signal transmission from the circuit architecture level. This not only enhances audio performance but also improves the overall reliability of the product.
Fully Balanced DAC
Featuring a fully balanced design from digital to analog, each channel is equipped with an AK4493SEQ chip, with its dual DAC units operating in parallel. This configuration significantly enhances dynamic range, bringing richer sound details and more distinct layering. Notably, the power supply sections of the two DAC chips are completely independent, with each chip powered by a dual-channel ultra-low-noise LDO. This ensures that the performance of the DAC chips is fully unleashed, delivering pure, high-fidelity audio output.
Dual Femtosecond Clock
Equipped with two compact ultra-low phase noise femtosecond clocks, each dedicated to serving as the clock reference for 44.1kHz and 48kHz sampling rates and their multiples. Powered by independent low-noise linear regulators, and with intelligent control through FPGA, it automatically handles frequency division and switching operations. This design lays a solid foundation for low-jitter digital audio output.
Enjoy Local & Cloud Music
Mount your NAS drive to the device, allowing you to create a music library directly from your NAS. If your music is stored in the cloud drive, such as Baidu Netdisk, it can also be mounted directly on the device. With MA Remote App, music files from NAS and cloud drive can be copied to internal storage of TS-1 conveniently.
Digital Management
Simply connect an USB CD drive and use the MA Remote App, you can convert CD albums into digital audio files and save them to the device's internal storage. This process creates a digital copy of your precious CDs, seamlessly combining the high-quality audio of CDs with the flexible management of streamers. Users can enjoy the unique ritual of CD playback while transcending the limitations of physical media, turning valuable music resources into digital formats for convenient playback. Let music become a constant, beautiful companion in your life.
Shareable Internal Storage
With the SMB protocol, computers on the same network can easily access the device's storage, making it simple to manage your music library. Additionally, the device can function as a NAS, enabling other streamers on the same network to seamlessly play the stored music.
SSD Storage - Fast And Quiet
The bottom of the device features an NVMe SSD slot, allowing for the installation of an SSD to expand internal storage. A specially designed ultra-low-noise independent power supply ensures a quiet operating environment for the SSD, which surpasses what an ordinary computer can offer.
Flexible Connection Options
If wired connection is inconvenient for you, the TS-1’s Wi-Fi 6 connectivity offers a simple and convenient solution. To ensure optimal sound quality and stable performance during high resolution audio streaming, it is recommended to give priority to use a wired connection.
Option For Linear Power
The TS-1 is specially designed with an DC power input to unlock its full performance potential with adding a linear power supply. When both external power and AC power are connected, the system prioritizes the external power supply and disconnects the AC power, retaining only the ground connection. Additionally, the product is equipped with a power filter and multiple low-noise LDOs to power each circuit unit independently, ensuring pure and stable power delivery in every aspect.
Specifications
Digital Input
- Coaxial & Optical
- PCM 16–24Bit / 44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz
- DSD 2.8MHz (DoP)
- HDMI ARC
- PCM 16–24Bit / 44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz
- USB Audio
- PCM 16–24Bit / 44.1kHz to 768kHz
- DSD 2.8MHz, 5.6MHz, 11.2MHz (DoP)
- DSD 2.8MHz, 5.6MHz, 11.2MHz, 22.4MHz (Native)
Aux In
- SNR: 100dB A-weighting
- THD+N: <0.004%@1k, <0.004%@20Hz–20kHz
- Frequency Response: 20Hz–20kHz ±0.1, −3dB@40kHz
- Crosstalk: >−105dB
- Max Input Level: 2.1VRMS
Line Out
- XLR
- SNR: 123dB A-weighting
- THD+N: <0.00018%@1k, <0.00022%@20Hz–20kHz
- Frequency Response: 20Hz–20kHz ±0.1, −3dB@80kHz
- Crosstalk: >−140dB
- Output Level: 4.5VRMS @ 0dB / 0–4.5VRMS adjustable
- RCA
- SNR: 120dB A-weighting
- THD+N: <0.00020%@1k, <0.00022%@20Hz–20kHz
- Frequency Response: 20Hz–20kHz ±0.1, −3dB@80kHz
- Crosstalk: >−120dB
- Output Level: 2.2VRMS @ 0dB / 0–2.2VRMS adjustable
- Sub Output
- Cutoff Frequency: 150Hz @ −3dB
- Output Level: 2.2VRMS @ 0dB / 0–2.2VRMS adjustable
Headphone Output
- 4.4mm Balanced
- SNR: 119dB A-weighting
- THD+N: <0.0004%@20Hz–20kHz, 4VRMS
- Frequency Response: 20Hz–20kHz ±0.5, −3dB@22kHz
- Output Impedance: <2Ω
- Output Power: 1000mW@33Ω, 1000mW@300Ω, 500mW@600Ω (1% THD)
- Gain: +12dB
- 6.35mm Unbalanced
- SNR: 116dB A-weighting
- THD+N: <0.0004%@20Hz–20kHz, 2VRMS
- Frequency Response: 20Hz–20kHz ±0.5, −3dB@22kHz
- Output Impedance: <1Ω
- Output Power: 1400mW@33Ω, 250mW@300Ω, 130mW@600Ω (1% THD)
- Gain: +12dB
Network & USB
- LAN: 10 / 100 / 1000 Mbps
- Wi-Fi: 2.4GHz / 5GHz
- USB: 2 × USB 3.0
- Maximum Power: 5V / 1A
- Supports FAT, FAT32, exFAT, NTFS
- USB mass storage compatibility not guaranteed
MA Player
- Controller App: MA Remote App
- Local Playback
- Formats: MP3, WMA, WAV, AIF, AIFC, AIFF, AAC, FLAC, OGG, APE, ALAC, M4A, DSF, DFF, CUE, ISO
- PCM 16–24Bit / 44.1kHz to 768kHz
- DSD 2.82MHz to 24.58MHz
- Roon Ready
- PCM 16–24Bit / 44.1kHz to 768kHz
- DSD 2.82MHz, 5.64MHz, 11.29MHz, 22.58MHz
- Streaming Services
- QQ Music
- AirPlay 2
- DLNA / UPnP
- TIDAL Connect
- Qobuz Connect
- Spotify Connect
- vTuner
- Radio Paradise
- Audio specs depend on the service provider
Trigger & Storage
- Trigger In: DC 6–12V <10mA
- Trigger Out: DC 12V / 50mA (Max)
- Storage Extension
- M.2 2280 / 2260 / 2242 NVMe PCIe SSD slot
- Supports PCIe 3.0 / 4.0 / 5.0
- Maximum Power: DC 3.3V / 3A
Power
- AC Input
- Wide voltage switching power supply
- Power Voltage: AC 100–240V 50/60Hz
- Standby Power Consumption: <5W
- Max Power Consumption: <35W
- DC Input
- External Power Voltage: DC 12V ±10%
- External Power Wattage: greater than 36W
- Power Plug: 5.5mm outer, 2.1mm inner (positive inner)
Weight & Size
- Weight: 2.89kg (6.37 lb)
- Dimensions
- Width: 280mm (11.02")
- Depth: 210mm (8.27")
- Height: 82mm (3.23")
Accessories
- Power cable x1
- IR remote x1
- Printed material x1
About Matrix Audio
Matrix Audio UK is a renowned audio brand established in 2009 and based in the historic city of Xi'an, China. With a strong focus on developing, producing, and selling digital Hi-Fi audio products, Matrix Audio has evolved into a leading digital audio company over the course of over a decade.
Matrix Audio has built a stellar reputation among audiophiles in China and worldwide thanks to its commitment to delivering high-quality audio DACs, audio amplifiers, and other digital audio equipment. Their success can be attributed to the expertise of their professional testers, advanced research facilities, and state-of-the-art audio analysers.
The brand name "Matrix" is inspired by the mathematical concept of balance between two dimensions: portrait and landscape. Matrix Audio applies this concept to its product development and design philosophy. They prioritise excellent sound performance and strive for aesthetically pleasing designs that seamlessly integrate into any home environment. Harmony, both in sound and design, is the ultimate goal for Matrix Audio.
Choose Matrix Audio UK at Future Shop for cutting-edge digital Hi-Fi audio products that combine exceptional sound quality with captivating design, earning them a respected brand image and loyal following among audiophiles worldwide.
About Matrix Audio
Chinese maker of DACs, streamers and amplifiers, with its own playback software and companion app.
Matrix Audio makes DACs, headphone amplifiers, USB audio interfaces, streaming DACs, power amplifiers and music streamers. It also makes network switches, clock sources and isolators for digital audio systems, along with cables and accessories. The brand was registered in Xi'an, China, and sells through partners in dozens of countries.
Read more about Matrix Show less
Streaming sits alongside the DACs
Matrix makes plain DACs as well as network-connected units. The mini-i and X-SABRE are DAC lines, while the Element series combines a streaming DAC with a network connection. That means you can choose between a simple converter and a streamer, depending on how you play your music.
Software that runs on the hardware
The MA Player system is a Linux-based high-resolution playback platform, and the MA Remote app controls it from Android, iOS and iPadOS devices. Because the software is Matrix's own, you control the streamer from the same app whichever model you choose.
Digital accessories for your network
Matrix also lists the SU-1 USB isolation switcher, the SI-1 network isolator and the SS-1 Pro network switch, plus clock sources. These are for digital systems where you want to tidy up the path between the network, the streamer and the DAC.
Why we stock Matrix
Matrix build complete units. You get the feature set you would normally find several price brackets higher: full connectivity, proper implementation, no obvious corners cut. If you want one box to do the job rather than three that each do a part of it, the value is hard to argue with.
Digital Input
- Coaxial & Optical
- PCM 16–24Bit / 44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz
- DSD 2.8MHz (DoP)
- HDMI ARC
- PCM 16–24Bit / 44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz
- USB Audio
- PCM 16–24Bit / 44.1kHz to 768kHz
- DSD 2.8MHz, 5.6MHz, 11.2MHz (DoP)
- DSD 2.8MHz, 5.6MHz, 11.2MHz, 22.4MHz (Native)
Aux In
- SNR: 100dB A-weighting
- THD+N: <0.004%@1k, <0.004%@20Hz–20kHz
- Frequency Response: 20Hz–20kHz ±0.1, −3dB@40kHz
- Crosstalk: >−105dB
- Max Input Level: 2.1VRMS
Line Out
- XLR
- SNR: 123dB A-weighting
- THD+N: <0.00018%@1k, <0.00022%@20Hz–20kHz
- Frequency Response: 20Hz–20kHz ±0.1, −3dB@80kHz
- Crosstalk: >−140dB
- Output Level: 4.5VRMS @ 0dB / 0–4.5VRMS adjustable
- RCA
- SNR: 120dB A-weighting
- THD+N: <0.00020%@1k, <0.00022%@20Hz–20kHz
- Frequency Response: 20Hz–20kHz ±0.1, −3dB@80kHz
- Crosstalk: >−120dB
- Output Level: 2.2VRMS @ 0dB / 0–2.2VRMS adjustable
- Sub Output
- Cutoff Frequency: 150Hz @ −3dB
- Output Level: 2.2VRMS @ 0dB / 0–2.2VRMS adjustable
Headphone Output
- 4.4mm Balanced
- SNR: 119dB A-weighting
- THD+N: <0.0004%@20Hz–20kHz, 4VRMS
- Frequency Response: 20Hz–20kHz ±0.5, −3dB@22kHz
- Output Impedance: <2Ω
- Output Power: 1000mW@33Ω, 1000mW@300Ω, 500mW@600Ω (1% THD)
- Gain: +12dB
- 6.35mm Unbalanced
- SNR: 116dB A-weighting
- THD+N: <0.0004%@20Hz–20kHz, 2VRMS
- Frequency Response: 20Hz–20kHz ±0.5, −3dB@22kHz
- Output Impedance: <1Ω
- Output Power: 1400mW@33Ω, 250mW@300Ω, 130mW@600Ω (1% THD)
- Gain: +12dB
Network & USB
- LAN: 10 / 100 / 1000 Mbps
- Wi-Fi: 2.4GHz / 5GHz
- USB: 2 × USB 3.0
- Maximum Power: 5V / 1A
- Supports FAT, FAT32, exFAT, NTFS
- USB mass storage compatibility not guaranteed
MA Player
- Controller App: MA Remote App
- Local Playback
- Formats: MP3, WMA, WAV, AIF, AIFC, AIFF, AAC, FLAC, OGG, APE, ALAC, M4A, DSF, DFF, CUE, ISO
- PCM 16–24Bit / 44.1kHz to 768kHz
- DSD 2.82MHz to 24.58MHz
- Roon Ready
- PCM 16–24Bit / 44.1kHz to 768kHz
- DSD 2.82MHz, 5.64MHz, 11.29MHz, 22.58MHz
- Streaming Services
- QQ Music
- AirPlay 2
- DLNA / UPnP
- TIDAL Connect
- Qobuz Connect
- Spotify Connect
- vTuner
- Radio Paradise
- Audio specs depend on the service provider
Trigger & Storage
- Trigger In: DC 6–12V <10mA
- Trigger Out: DC 12V / 50mA (Max)
- Storage Extension
- M.2 2280 / 2260 / 2242 NVMe PCIe SSD slot
- Supports PCIe 3.0 / 4.0 / 5.0
- Maximum Power: DC 3.3V / 3A
Power
- AC Input
- Wide voltage switching power supply
- Power Voltage: AC 100–240V 50/60Hz
- Standby Power Consumption: <5W
- Max Power Consumption: <35W
- DC Input
- External Power Voltage: DC 12V ±10%
- External Power Wattage: greater than 36W
- Power Plug: 5.5mm outer, 2.1mm inner (positive inner)
Weight & Size
- Weight: 2.89kg (6.37 lb)
- Dimensions
- Width: 280mm (11.02")
- Depth: 210mm (8.27")
- Height: 82mm (3.23")
Accessories
- Power cable x1
- IR remote x1
- Printed material x1
We use Royal Mail 1st Class services for our Standard Delivery.
Orders received before 4.30 pm Monday to Friday are usually dispatched the same day by FIRST CLASS post (unless premium postal or timed courier services are selected), subject to stock availability. This does not apply to custom-length cables and speaker cables as these require a longer timescale to terminate. This also excludes all cables selected for the burn-in service. Please note, we do not process orders on national holidays in the UK. Over 98% of our orders are delivered the next working day including Saturdays.
Standard delivery is usually within 2 working days, although 98% of all orders are delivered the next working day including Saturdays. In extreme cases, such as delivery to the Highlands and Islands, this may take 3 days.
All items are fully insured and come with an invoice from Future Shop. We use the Royal Mail for delivery of small packages and DPD Local or DHL for items that weigh over 2KG. Items over 2KG are fully insured and will usually be delivered within 48 hours of placing your order subject to stock availability. For international orders, we use FedEx or DHL services where customers have selected this option.








Please note, special orders for non-standard cable lengths may be subject to longer deliver time-scales. This may vary from manufacturer to manufacturer.
We offer 'Free delivery on orders over £99' subject to the following terms & conditions:
- Applies only to orders with £99 or more of items (including VAT at the UK rate), at Future Shop
- Free Delivery on orders over £99 utilises Royal Mail First Class postal service for items weighing under 2KG. For items weighing over 2KG, we use DPD or DHL next working day services which deliver from 9.00am to 6pm within mainland UK (excludes Royal Mail Special Delivery Services and timed next day delivery services by DPD or DHL).
- Applies only to deliveries to addresses within mainland UK and Northern Ireland addresses. Applies only to orders that are to be delivered to a single Mainland UK delivery address.
- You will not be eligible for free delivery on your order if any items are cancelled or returned for a refund, bringing the total order amount below £99. Where items are returned, the refund due will be the cost of the item less any postage costs.
- We reserve the right to change or discontinue 'Free delivery on orders over £99 promotion at any time.
- FREE DELIVERY FOR ORDERS OVER £99 OFFER DOES NOT APPLY TO TRADE CUSTOMERS.
UK Postal & Delivery Charges - FIRST CLASS
Free UK delivery on all orders over £99*
| Weight | Price (FIRST CLASS UK POSTAGE) |
| 0g - 1000g | £3.95 |
| 1000g - 1400g | £4.95 |
| 1400g - 1800g | £5.95 |
| 1800g - 2000g | £6.95 |
| 2000g - 3000g | £8.95 |
* Free Delivery on orders over £99 utilises Royal Mail First Class postal service for items weighing under 2KG. For items weighing over 2KG, we use DPD or DHL next working day services which deliver from 9.00am to 6pm within mainland UK.
Free Delivery for orders over £99 excludes Royal Mail Special Delivery Services and timed next day delivery services by DPD or DHL.
Special Delivery UK - Guaranteed Next Working Day
We have 99.9% of the UK covered With Royal Mail Next Day Special Delivery. We guarantee delivery to most UK addresses by 1pm the next working day. This includes Northern Ireland, Jersey and Guernsey. Some places take longer to deliver to but we still guarantee delivery within three working days by 5.30 PM.
Please note, Royal Mail Special Delivery for next working day may not be possible where non-standard cable lengths are ordered. If this is the case, the item will be shipped via The Royal Mail Special Delivery service as soon as the cable is custom made.
For orders weighing over 2KG, we reserve the right to ship items using Next Day Pre-Noon Courier Services where Royal Mail Special Delivery option has been selected.
Channel Islands & Northern Ireland
We accept orders from all Channel Islands including Alderney, Jersey, Guernsey and Sark. Unless you select a premium service, Items weighing under 2KG are delivered using our standard UK delivery option above. For items weighing over 2KG, a surcharge may be applied for all deliveries to the Channel Islands as well as Northern Ireland.
European Countries
Deliveries to EU member states are not subject to 20% VAT after December 31st 2020 and therefore the 20% VAT on items is automatically deducted when you log-in, register or proceed to place an order.
The customer will be liable for the VAT at the local VAT rate, duty on the import and the brokerage service fee if applicable. This may need to be paid in advance to your local Customs & Excise office or the delivery company before your order can be delivered.
We offer the following shipping services:
- Royal Mail First Class International Airmail Services - Items are usually delivered within 3 to 5 working days
- Royal Mail Standard International Mail Services - Items are usually delivered within 7-10 working days
- DHL Express International - Items are usually delivered within 24 to 48 hours. DHL orders must be received by 3:30pm for next day service to most destinations in Europe
- Federal Express International Priority - Items are usually delivered within 24 to 48 hours. FedEx orders must be received by 3.00pm for next day service to most destinations in Europe
- Federal Express International Economy - Item are usually delivered within 48 to 72 hours
We reserve the right to change your shipping method without notification if you select a method that we cannot use for your shipment (for instance, we cannot ship via postal services for items over 2 Kg to International destinations). If we need to change your shipping method, we will choose the least expensive shipping method for your order.
Worldwide - Excluding UK & Europe
Deliveries outside of the UK are not subject to 20% VAT and so the 20% tax on items is automatically deducted when you log-in, register or proceed to place an order.
If applicable, the customer will be liable for the taxes at the local tax rate, duty on the import and the brokerage service fee. This may need to be paid in advance to your local Customs & Excise office or the delivery company before your order can be delivered.
We offer the following shipping services:
- Royal Mail First Class International Airmail Services - Items are usually delivered within 7 to 10 working days
- Royal Mail Standard International Mail Services - Items are usually delivered within 15 working days
- DHL Express International - Items are usually delivered within 24 to 48 hours. DHL orders must be received by 3:30pm for next day service to most destinations in Europe
- Federal Express International Priority - Items are usually delivered within 48 hours. FedEx orders must be received by 3.00pm in order to ship items the same day, subject to stock availability
- Where the actual weight of the package significantly exceeds the shipping cost charged on orders, we may write to you for an additional shipping charge. For larger orders, items may be shipped in multiple packets at our discretion
We reserve the right to change your shipping method without notification if you select a method that we cannot use for your shipment (for instance, we cannot ship via postal services for items over 2 Kg to International destinations). If we need to change your shipping method, we will choose the least expensive shipping method for your order.
Frequently Asked Questions
Matrix Audio TS-1 Music Streamer & Headphone Amplifier
The Matrix Audio TS-1 is designed as a complete, space-saving solution for modern listeners who want high performance without a rack full of boxes. Bringing together a network streamer, DAC, and headphone amplifier in one compact unit, it is ideal for headphone users and active speaker systems alike. Built on the same streaming platform as Matrix Audio’s M Series, the TS-1 delivers a fast, responsive interface, a clear display, and smooth control via the MA Remote App on iOS or Android.
Sound quality is a clear priority. The TS-1 uses a fully balanced DAC architecture with dedicated AK4493SEQ chips per channel, supported by independent low-noise regulation to maximise dynamic range and detail. Dual femtosecond clocks handle the 44.1kHz and 48kHz sampling families separately, helping reduce jitter at the source. For headphones, the fully balanced discrete amplifier offers both 4.4mm balanced and 6.35mm unbalanced outputs, with low output impedance and generous power to drive everything from sensitive IEMs to demanding full-size headphones with control and ease.
Flexibility is where the TS-1 really stands out. Digital and analogue inputs, HDMI ARC, and extensive streaming support allow it to act as a true audio centre for desktop, living room, or mixed-use systems. Balanced XLR and RCA outputs make pairing with active speakers simple, while the dedicated subwoofer output enables clean 2.1 system setups. Add internal NVMe storage, NAS integration, Wi-Fi or Ethernet networking, and the option to upgrade with an external linear power supply, and the TS-1 becomes a long-term solution that can grow with your system.
Here is what Matrix Audio say about the TS-1
Matrix Audio proudly presents the TS-1, a new-generation all-in-one solution for headphone and active monitor audiophiles. Adhering to the core philosophy of "simplifying complexity", the TS-1 seamlessly integrates a streamer, DAC and headphone amplifier into one compact device. Pair it with your favorite headphones or active speakers, and you'll have a high-quality Hi-Fi system ready to go. Whether you’re a digital audio guy seeking convenience or a discerning audiophile with picky ears for sound quality, the TS-1 offers a one-stop solution that strips away the unnecessary and brings music back to its pure essence.
Powered by the Hi-Fi streaming hardware platform from the Matrix Audio M Series, the TS-1 delivers a significant leap in performance. Its upgraded display and the continuously evolving MA Player Hi-Fi Streaming OS, paired with the MA Remote App, provide seamless compatibility with both iOS and Android devices. Whether using a smartphone or tablet, you'll experience an effortlessly smooth and intuitive user experience.
Unlimited Resources at Your Fingertips
Access an extensive library of high-resolution music, including TIDAL, Qobuz, HIGHRESAUDIO and internet radio - all seamlessly integrated into one device.
Support streaming protocols including Roon Ready, Audirvana, TIDAL Connect, Qobuz Connect, Spotify Conncet, AirPlay2, QPlay and UPnP/DLNA.
Audio Center
Designed with the concept of an "all-scenario audio center," it features five input interfaces: optical, coaxial, USB Audio, HDMI ARC, and RCA analog inputs. Whether it is in living room entertainment, in a desktop setup, a vinyl system, or modern streaming music, all audio sources can be seamlessly connected to achieve "one device for all scenarios". Effortlessly switch audio sources using the IR remote or the MA Remote App.
From Desktop to Living Room
With high-standard XLR and RCA analog output interfaces, building an active speaker system becomes easier. No need to worry about amplifier matching or complex wiring—whether creating a desktop Hi-Fi system or enhancing your living room entertainment, you can achieve studio-quality sound in a minimalist way. The analog outputs offer two output voltage settings, catering to active speakers with different gain requirements.
Subwoofer Output
A newly added subwoofer output specifically handles audio frequencies below 150Hz with synchronized volume control of the line output. With this interface, you can easily connect an active subwoofer to compensate for the limited low-frequency extension of small active speakers. Whether you're enjoying music or watching TV, it creates a more immersive audio experience and opens up new possibilities for a 2.1-channel setup.
Refined Tuning
Equipped with 6.35mm unbalanced and 4.4mm balanced outputs, the new fully balanced, high-bias discrete headphone amplifier has an output impedance of just 1 ohm. This ensures effective voltage dynamics, even with low-impedance, high-sensitivity headphones. Especially tuned for modern high-resolution headphones, it maintains high-frequency extension while subtly restraining the highs for a more comfortable, long-term listening experience. With a two-level output voltage setting, it effortlessly handles both low-impedance IEMs and high-impedance full-sized headphones.
Independent Layered Design
Ingeniously, the analog and digital circuits are arranged on separate PCB layers, with the digital section on the lower layer and the analog section on the upper layer. This approach minimizes interference between circuits and facilitates efficient heat dissipation for the high-bias headphone amplifier. The analog PCB features a fully symmetrical left-right design, ensuring stable audio signal transmission from the circuit architecture level. This not only enhances audio performance but also improves the overall reliability of the product.
Fully Balanced DAC
Featuring a fully balanced design from digital to analog, each channel is equipped with an AK4493SEQ chip, with its dual DAC units operating in parallel. This configuration significantly enhances dynamic range, bringing richer sound details and more distinct layering. Notably, the power supply sections of the two DAC chips are completely independent, with each chip powered by a dual-channel ultra-low-noise LDO. This ensures that the performance of the DAC chips is fully unleashed, delivering pure, high-fidelity audio output.
Dual Femtosecond Clock
Equipped with two compact ultra-low phase noise femtosecond clocks, each dedicated to serving as the clock reference for 44.1kHz and 48kHz sampling rates and their multiples. Powered by independent low-noise linear regulators, and with intelligent control through FPGA, it automatically handles frequency division and switching operations. This design lays a solid foundation for low-jitter digital audio output.
Enjoy Local & Cloud Music
Mount your NAS drive to the device, allowing you to create a music library directly from your NAS. If your music is stored in the cloud drive, such as Baidu Netdisk, it can also be mounted directly on the device. With MA Remote App, music files from NAS and cloud drive can be copied to internal storage of TS-1 conveniently.
Digital Management
Simply connect an USB CD drive and use the MA Remote App, you can convert CD albums into digital audio files and save them to the device's internal storage. This process creates a digital copy of your precious CDs, seamlessly combining the high-quality audio of CDs with the flexible management of streamers. Users can enjoy the unique ritual of CD playback while transcending the limitations of physical media, turning valuable music resources into digital formats for convenient playback. Let music become a constant, beautiful companion in your life.
Shareable Internal Storage
With the SMB protocol, computers on the same network can easily access the device's storage, making it simple to manage your music library. Additionally, the device can function as a NAS, enabling other streamers on the same network to seamlessly play the stored music.
SSD Storage - Fast And Quiet
The bottom of the device features an NVMe SSD slot, allowing for the installation of an SSD to expand internal storage. A specially designed ultra-low-noise independent power supply ensures a quiet operating environment for the SSD, which surpasses what an ordinary computer can offer.
Flexible Connection Options
If wired connection is inconvenient for you, the TS-1’s Wi-Fi 6 connectivity offers a simple and convenient solution. To ensure optimal sound quality and stable performance during high resolution audio streaming, it is recommended to give priority to use a wired connection.
Option For Linear Power
The TS-1 is specially designed with an DC power input to unlock its full performance potential with adding a linear power supply. When both external power and AC power are connected, the system prioritizes the external power supply and disconnects the AC power, retaining only the ground connection. Additionally, the product is equipped with a power filter and multiple low-noise LDOs to power each circuit unit independently, ensuring pure and stable power delivery in every aspect.
Specifications
Digital Input
- Coaxial & Optical
- PCM 16–24Bit / 44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz
- DSD 2.8MHz (DoP)
- HDMI ARC
- PCM 16–24Bit / 44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz
- USB Audio
- PCM 16–24Bit / 44.1kHz to 768kHz
- DSD 2.8MHz, 5.6MHz, 11.2MHz (DoP)
- DSD 2.8MHz, 5.6MHz, 11.2MHz, 22.4MHz (Native)
Aux In
- SNR: 100dB A-weighting
- THD+N: <0.004%@1k, <0.004%@20Hz–20kHz
- Frequency Response: 20Hz–20kHz ±0.1, −3dB@40kHz
- Crosstalk: >−105dB
- Max Input Level: 2.1VRMS
Line Out
- XLR
- SNR: 123dB A-weighting
- THD+N: <0.00018%@1k, <0.00022%@20Hz–20kHz
- Frequency Response: 20Hz–20kHz ±0.1, −3dB@80kHz
- Crosstalk: >−140dB
- Output Level: 4.5VRMS @ 0dB / 0–4.5VRMS adjustable
- RCA
- SNR: 120dB A-weighting
- THD+N: <0.00020%@1k, <0.00022%@20Hz–20kHz
- Frequency Response: 20Hz–20kHz ±0.1, −3dB@80kHz
- Crosstalk: >−120dB
- Output Level: 2.2VRMS @ 0dB / 0–2.2VRMS adjustable
- Sub Output
- Cutoff Frequency: 150Hz @ −3dB
- Output Level: 2.2VRMS @ 0dB / 0–2.2VRMS adjustable
Headphone Output
- 4.4mm Balanced
- SNR: 119dB A-weighting
- THD+N: <0.0004%@20Hz–20kHz, 4VRMS
- Frequency Response: 20Hz–20kHz ±0.5, −3dB@22kHz
- Output Impedance: <2Ω
- Output Power: 1000mW@33Ω, 1000mW@300Ω, 500mW@600Ω (1% THD)
- Gain: +12dB
- 6.35mm Unbalanced
- SNR: 116dB A-weighting
- THD+N: <0.0004%@20Hz–20kHz, 2VRMS
- Frequency Response: 20Hz–20kHz ±0.5, −3dB@22kHz
- Output Impedance: <1Ω
- Output Power: 1400mW@33Ω, 250mW@300Ω, 130mW@600Ω (1% THD)
- Gain: +12dB
Network & USB
- LAN: 10 / 100 / 1000 Mbps
- Wi-Fi: 2.4GHz / 5GHz
- USB: 2 × USB 3.0
- Maximum Power: 5V / 1A
- Supports FAT, FAT32, exFAT, NTFS
- USB mass storage compatibility not guaranteed
MA Player
- Controller App: MA Remote App
- Local Playback
- Formats: MP3, WMA, WAV, AIF, AIFC, AIFF, AAC, FLAC, OGG, APE, ALAC, M4A, DSF, DFF, CUE, ISO
- PCM 16–24Bit / 44.1kHz to 768kHz
- DSD 2.82MHz to 24.58MHz
- Roon Ready
- PCM 16–24Bit / 44.1kHz to 768kHz
- DSD 2.82MHz, 5.64MHz, 11.29MHz, 22.58MHz
- Streaming Services
- QQ Music
- AirPlay 2
- DLNA / UPnP
- TIDAL Connect
- Qobuz Connect
- Spotify Connect
- vTuner
- Radio Paradise
- Audio specs depend on the service provider
Trigger & Storage
- Trigger In: DC 6–12V <10mA
- Trigger Out: DC 12V / 50mA (Max)
- Storage Extension
- M.2 2280 / 2260 / 2242 NVMe PCIe SSD slot
- Supports PCIe 3.0 / 4.0 / 5.0
- Maximum Power: DC 3.3V / 3A
Power
- AC Input
- Wide voltage switching power supply
- Power Voltage: AC 100–240V 50/60Hz
- Standby Power Consumption: <5W
- Max Power Consumption: <35W
- DC Input
- External Power Voltage: DC 12V ±10%
- External Power Wattage: greater than 36W
- Power Plug: 5.5mm outer, 2.1mm inner (positive inner)
Weight & Size
- Weight: 2.89kg (6.37 lb)
- Dimensions
- Width: 280mm (11.02")
- Depth: 210mm (8.27")
- Height: 82mm (3.23")
Accessories
- Power cable x1
- IR remote x1
- Printed material x1
About Matrix Audio
Matrix Audio UK is a renowned audio brand established in 2009 and based in the historic city of Xi'an, China. With a strong focus on developing, producing, and selling digital Hi-Fi audio products, Matrix Audio has evolved into a leading digital audio company over the course of over a decade.
Matrix Audio has built a stellar reputation among audiophiles in China and worldwide thanks to its commitment to delivering high-quality audio DACs, audio amplifiers, and other digital audio equipment. Their success can be attributed to the expertise of their professional testers, advanced research facilities, and state-of-the-art audio analysers.
The brand name "Matrix" is inspired by the mathematical concept of balance between two dimensions: portrait and landscape. Matrix Audio applies this concept to its product development and design philosophy. They prioritise excellent sound performance and strive for aesthetically pleasing designs that seamlessly integrate into any home environment. Harmony, both in sound and design, is the ultimate goal for Matrix Audio.
Choose Matrix Audio UK at Future Shop for cutting-edge digital Hi-Fi audio products that combine exceptional sound quality with captivating design, earning them a respected brand image and loyal following among audiophiles worldwide.
About Matrix Audio
Chinese maker of DACs, streamers and amplifiers, with its own playback software and companion app.
Matrix Audio makes DACs, headphone amplifiers, USB audio interfaces, streaming DACs, power amplifiers and music streamers. It also makes network switches, clock sources and isolators for digital audio systems, along with cables and accessories. The brand was registered in Xi'an, China, and sells through partners in dozens of countries.
Read more about Matrix Show less
Streaming sits alongside the DACs
Matrix makes plain DACs as well as network-connected units. The mini-i and X-SABRE are DAC lines, while the Element series combines a streaming DAC with a network connection. That means you can choose between a simple converter and a streamer, depending on how you play your music.
Software that runs on the hardware
The MA Player system is a Linux-based high-resolution playback platform, and the MA Remote app controls it from Android, iOS and iPadOS devices. Because the software is Matrix's own, you control the streamer from the same app whichever model you choose.
Digital accessories for your network
Matrix also lists the SU-1 USB isolation switcher, the SI-1 network isolator and the SS-1 Pro network switch, plus clock sources. These are for digital systems where you want to tidy up the path between the network, the streamer and the DAC.
Why we stock Matrix
Matrix build complete units. You get the feature set you would normally find several price brackets higher: full connectivity, proper implementation, no obvious corners cut. If you want one box to do the job rather than three that each do a part of it, the value is hard to argue with.
Digital Input
- Coaxial & Optical
- PCM 16–24Bit / 44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz
- DSD 2.8MHz (DoP)
- HDMI ARC
- PCM 16–24Bit / 44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz
- USB Audio
- PCM 16–24Bit / 44.1kHz to 768kHz
- DSD 2.8MHz, 5.6MHz, 11.2MHz (DoP)
- DSD 2.8MHz, 5.6MHz, 11.2MHz, 22.4MHz (Native)
Aux In
- SNR: 100dB A-weighting
- THD+N: <0.004%@1k, <0.004%@20Hz–20kHz
- Frequency Response: 20Hz–20kHz ±0.1, −3dB@40kHz
- Crosstalk: >−105dB
- Max Input Level: 2.1VRMS
Line Out
- XLR
- SNR: 123dB A-weighting
- THD+N: <0.00018%@1k, <0.00022%@20Hz–20kHz
- Frequency Response: 20Hz–20kHz ±0.1, −3dB@80kHz
- Crosstalk: >−140dB
- Output Level: 4.5VRMS @ 0dB / 0–4.5VRMS adjustable
- RCA
- SNR: 120dB A-weighting
- THD+N: <0.00020%@1k, <0.00022%@20Hz–20kHz
- Frequency Response: 20Hz–20kHz ±0.1, −3dB@80kHz
- Crosstalk: >−120dB
- Output Level: 2.2VRMS @ 0dB / 0–2.2VRMS adjustable
- Sub Output
- Cutoff Frequency: 150Hz @ −3dB
- Output Level: 2.2VRMS @ 0dB / 0–2.2VRMS adjustable
Headphone Output
- 4.4mm Balanced
- SNR: 119dB A-weighting
- THD+N: <0.0004%@20Hz–20kHz, 4VRMS
- Frequency Response: 20Hz–20kHz ±0.5, −3dB@22kHz
- Output Impedance: <2Ω
- Output Power: 1000mW@33Ω, 1000mW@300Ω, 500mW@600Ω (1% THD)
- Gain: +12dB
- 6.35mm Unbalanced
- SNR: 116dB A-weighting
- THD+N: <0.0004%@20Hz–20kHz, 2VRMS
- Frequency Response: 20Hz–20kHz ±0.5, −3dB@22kHz
- Output Impedance: <1Ω
- Output Power: 1400mW@33Ω, 250mW@300Ω, 130mW@600Ω (1% THD)
- Gain: +12dB
Network & USB
- LAN: 10 / 100 / 1000 Mbps
- Wi-Fi: 2.4GHz / 5GHz
- USB: 2 × USB 3.0
- Maximum Power: 5V / 1A
- Supports FAT, FAT32, exFAT, NTFS
- USB mass storage compatibility not guaranteed
MA Player
- Controller App: MA Remote App
- Local Playback
- Formats: MP3, WMA, WAV, AIF, AIFC, AIFF, AAC, FLAC, OGG, APE, ALAC, M4A, DSF, DFF, CUE, ISO
- PCM 16–24Bit / 44.1kHz to 768kHz
- DSD 2.82MHz to 24.58MHz
- Roon Ready
- PCM 16–24Bit / 44.1kHz to 768kHz
- DSD 2.82MHz, 5.64MHz, 11.29MHz, 22.58MHz
- Streaming Services
- QQ Music
- AirPlay 2
- DLNA / UPnP
- TIDAL Connect
- Qobuz Connect
- Spotify Connect
- vTuner
- Radio Paradise
- Audio specs depend on the service provider
Trigger & Storage
- Trigger In: DC 6–12V <10mA
- Trigger Out: DC 12V / 50mA (Max)
- Storage Extension
- M.2 2280 / 2260 / 2242 NVMe PCIe SSD slot
- Supports PCIe 3.0 / 4.0 / 5.0
- Maximum Power: DC 3.3V / 3A
Power
- AC Input
- Wide voltage switching power supply
- Power Voltage: AC 100–240V 50/60Hz
- Standby Power Consumption: <5W
- Max Power Consumption: <35W
- DC Input
- External Power Voltage: DC 12V ±10%
- External Power Wattage: greater than 36W
- Power Plug: 5.5mm outer, 2.1mm inner (positive inner)
Weight & Size
- Weight: 2.89kg (6.37 lb)
- Dimensions
- Width: 280mm (11.02")
- Depth: 210mm (8.27")
- Height: 82mm (3.23")
Accessories
- Power cable x1
- IR remote x1
- Printed material x1
We use Royal Mail 1st Class services for our Standard Delivery.
Orders received before 4.30 pm Monday to Friday are usually dispatched the same day by FIRST CLASS post (unless premium postal or timed courier services are selected), subject to stock availability. This does not apply to custom-length cables and speaker cables as these require a longer timescale to terminate. This also excludes all cables selected for the burn-in service. Please note, we do not process orders on national holidays in the UK. Over 98% of our orders are delivered the next working day including Saturdays.
Standard delivery is usually within 2 working days, although 98% of all orders are delivered the next working day including Saturdays. In extreme cases, such as delivery to the Highlands and Islands, this may take 3 days.
All items are fully insured and come with an invoice from Future Shop. We use the Royal Mail for delivery of small packages and DPD Local or DHL for items that weigh over 2KG. Items over 2KG are fully insured and will usually be delivered within 48 hours of placing your order subject to stock availability. For international orders, we use FedEx or DHL services where customers have selected this option.








Please note, special orders for non-standard cable lengths may be subject to longer deliver time-scales. This may vary from manufacturer to manufacturer.
We offer 'Free delivery on orders over £99' subject to the following terms & conditions:
- Applies only to orders with £99 or more of items (including VAT at the UK rate), at Future Shop
- Free Delivery on orders over £99 utilises Royal Mail First Class postal service for items weighing under 2KG. For items weighing over 2KG, we use DPD or DHL next working day services which deliver from 9.00am to 6pm within mainland UK (excludes Royal Mail Special Delivery Services and timed next day delivery services by DPD or DHL).
- Applies only to deliveries to addresses within mainland UK and Northern Ireland addresses. Applies only to orders that are to be delivered to a single Mainland UK delivery address.
- You will not be eligible for free delivery on your order if any items are cancelled or returned for a refund, bringing the total order amount below £99. Where items are returned, the refund due will be the cost of the item less any postage costs.
- We reserve the right to change or discontinue 'Free delivery on orders over £99 promotion at any time.
- FREE DELIVERY FOR ORDERS OVER £99 OFFER DOES NOT APPLY TO TRADE CUSTOMERS.
UK Postal & Delivery Charges - FIRST CLASS
Free UK delivery on all orders over £99*
| Weight | Price (FIRST CLASS UK POSTAGE) |
| 0g - 1000g | £3.95 |
| 1000g - 1400g | £4.95 |
| 1400g - 1800g | £5.95 |
| 1800g - 2000g | £6.95 |
| 2000g - 3000g | £8.95 |
* Free Delivery on orders over £99 utilises Royal Mail First Class postal service for items weighing under 2KG. For items weighing over 2KG, we use DPD or DHL next working day services which deliver from 9.00am to 6pm within mainland UK.
Free Delivery for orders over £99 excludes Royal Mail Special Delivery Services and timed next day delivery services by DPD or DHL.
Special Delivery UK - Guaranteed Next Working Day
We have 99.9% of the UK covered With Royal Mail Next Day Special Delivery. We guarantee delivery to most UK addresses by 1pm the next working day. This includes Northern Ireland, Jersey and Guernsey. Some places take longer to deliver to but we still guarantee delivery within three working days by 5.30 PM.
Please note, Royal Mail Special Delivery for next working day may not be possible where non-standard cable lengths are ordered. If this is the case, the item will be shipped via The Royal Mail Special Delivery service as soon as the cable is custom made.
For orders weighing over 2KG, we reserve the right to ship items using Next Day Pre-Noon Courier Services where Royal Mail Special Delivery option has been selected.
Channel Islands & Northern Ireland
We accept orders from all Channel Islands including Alderney, Jersey, Guernsey and Sark. Unless you select a premium service, Items weighing under 2KG are delivered using our standard UK delivery option above. For items weighing over 2KG, a surcharge may be applied for all deliveries to the Channel Islands as well as Northern Ireland.
European Countries
Deliveries to EU member states are not subject to 20% VAT after December 31st 2020 and therefore the 20% VAT on items is automatically deducted when you log-in, register or proceed to place an order.
The customer will be liable for the VAT at the local VAT rate, duty on the import and the brokerage service fee if applicable. This may need to be paid in advance to your local Customs & Excise office or the delivery company before your order can be delivered.
We offer the following shipping services:
- Royal Mail First Class International Airmail Services - Items are usually delivered within 3 to 5 working days
- Royal Mail Standard International Mail Services - Items are usually delivered within 7-10 working days
- DHL Express International - Items are usually delivered within 24 to 48 hours. DHL orders must be received by 3:30pm for next day service to most destinations in Europe
- Federal Express International Priority - Items are usually delivered within 24 to 48 hours. FedEx orders must be received by 3.00pm for next day service to most destinations in Europe
- Federal Express International Economy - Item are usually delivered within 48 to 72 hours
We reserve the right to change your shipping method without notification if you select a method that we cannot use for your shipment (for instance, we cannot ship via postal services for items over 2 Kg to International destinations). If we need to change your shipping method, we will choose the least expensive shipping method for your order.
Worldwide - Excluding UK & Europe
Deliveries outside of the UK are not subject to 20% VAT and so the 20% tax on items is automatically deducted when you log-in, register or proceed to place an order.
If applicable, the customer will be liable for the taxes at the local tax rate, duty on the import and the brokerage service fee. This may need to be paid in advance to your local Customs & Excise office or the delivery company before your order can be delivered.
We offer the following shipping services:
- Royal Mail First Class International Airmail Services - Items are usually delivered within 7 to 10 working days
- Royal Mail Standard International Mail Services - Items are usually delivered within 15 working days
- DHL Express International - Items are usually delivered within 24 to 48 hours. DHL orders must be received by 3:30pm for next day service to most destinations in Europe
- Federal Express International Priority - Items are usually delivered within 48 hours. FedEx orders must be received by 3.00pm in order to ship items the same day, subject to stock availability
- Where the actual weight of the package significantly exceeds the shipping cost charged on orders, we may write to you for an additional shipping charge. For larger orders, items may be shipped in multiple packets at our discretion
We reserve the right to change your shipping method without notification if you select a method that we cannot use for your shipment (for instance, we cannot ship via postal services for items over 2 Kg to International destinations). If we need to change your shipping method, we will choose the least expensive shipping method for your order.
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Matrix Audio TS-1 Music Streamer & Headphone Amplifier
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