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478 matching answers · Updated regularly by our specialist team
If we are experiencing delays in completing your order or if the products(s) you require are no longer available, we will notify you immediately. In the event that the item is not in stock, we will back order it for you. We will contact you with the option to cancel your order if you would rather not wait.
If you wish purchase a product which is not available on our website, then contact us on sales@futureshop.co.uk and a member of our sales staff will be happy to help you.
Should you have any complaints, please contact us by any of the methods below with the exact nature of your complaint:
email: servicedesk@futureshop.co.uk
The Gold Note PH-5.2 phono stage can be upgraded with the PSX-5.2 power supply:
https://www.futureshop.co.uk/gold-note-psx-5-2-dedicated-power-supply
While the PH-5.2 performs well without the power supply upgrade, any phono stage benefits highly from improved power delivery to isolate the unit from the electronic noise that phono components are particularly susceptible to.
One of the Lindermann units is a clearance model. Both have the standard warranty but the warranty can be extended with the manufacturer when registered by the customer.
To order two differing lengths of cable, simply configure one cable as a quantity (QTY) of 1, select length, add your choice of plugs and click ADD TO CART.
Repeat this for the second cable. You will then have two separate items.
Hi Neill ; the Oehlbach Air Absorbs are on order but currently the supplier has no stock available. We are expecting to see more towards the end of March .
Unfortunately, we do not currently offer an active long-length USB cable. This is because USB is unreliable above 5 meters and would be inappropriate for audio-grade applications.
QED Airloc plugs are cold-welded or crimped on to the cable using a dedicated tool we have. They are not intended for end users to terminate themselves.
The alternative is to use the QED Screwloc plugs, which can be screwed onto the conductor using a small flat-head screwdriver:
https://www.futureshop.co.uk/qed-screwloc-abs-4mm-banana-plug-4-pack
When it comes to internal fuses, we always ask customers to consult the manufacturer of their components for the correct fuse rating and size. For example, the slow-blow (T) type is, in most cases, crucial for high inrush currents such as transformers, but if a slow blow is in the wrong component, the component is likely to experience serious damage or pose other risks.
Remember, a fuse is still a safety device, and we cannot take responsibility for incorrect installations.
Although internal fuses are the most effective, I normally suggest that, if in doubt, simply change the mains plug fuse (with a suitable rating). This is safer and still very effective for improving sound.
Yes, the Wiim Ultra is Bluetooth enabled.
Hi Phil
The QED Screwloc plugs are designed purely to accept bare wire inside
The iFi iPower 2 is available in a range of voltage variants. For example, if your unit requires 5V, as long as the current requirement is less than 2.5 amps, the iPower 2 will be the correct rating.
The iPower 2 also comes with a selection of interchangeable output plugs and polarity inverter (if required).
Van den Hul's research led A.J. van den Hul to conclude that metal conductors, including copper and silver, can introduce a subtle form of high-frequency distortion caused by the skin effect and the way electrons interact with the conductor's grain boundaries. Carbon-based conductors behave differently, avoiding these issues. The result, in Van den Hul's cables, is often described as a smoother, more natural top end with less listening fatigue over long sessions.
Van den Hul cables, like most high-quality speaker cables, do benefit from a run-in period. Because their construction differs from conventional metal cables, the run-in process can take a little longer than average. Many users report that 100 to 150 hours of use sees the cables settle fully. Future Shop offers a professional cable burn-in service if you would prefer to skip the waiting period.